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Berman Nissan of Chicago
Chicago, IL
966 Reviews
At Berman Nissan Chicago, complete customer satisfaction is not just a goal or a philosophy but part of our culture in doing business. From sales to service, we strive every day to make sure that our customers every ownership need is met and exceeded. At Berman Nissan Chicago our goal is not just to sell or service your Nissan but to make you part of the Berman Auto Group family. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Visit us today at 3456 N. Kedzie Ave in Chicago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 966 reviews
November 03, 2023
I was greeted by one of your employees while I was still looking for parking outside in the parking lot of Nissan. Turns out, he was the one that took car of me. I don't remember his name; but, he and every looking for parking outside in the parking lot of Nissan. Turns out, he was the one that took car of me. I don't remember his name; but, he and everyone else in the room was so attentive, polite and professional. Your waiting area is amazing. I felt so relaxed before, during and after my waiting time. Your restroom was on point! Your coffee area is an example of above and beyond excellent customer service. I've been there before and I will return every time. Thank you all!! More
by hnavarro328
Employees Worked With
Faustino Bahena, Jesus Aguilar, Richard Rosado, Leon Deniz, Ernesto Perez, Xochilt Ramirez
October 14, 2023
This dealer is absolutely horrible from management to sales people . They are thieves and treat everyone like crap . Daniel Durojaiye Is a manager he harasses his customers and talks horrible to them . sales people . They are thieves and treat everyone like crap . Daniel Durojaiye Is a manager he harasses his customers and talks horrible to them . Do NOT Deal with these people or berman at all . Totally a scam dealer and plays tons of games. They cover up for each other and Sherly Rivera is a horrible manager low class at it’s finest taking down to people . You can not treat customers like this . They have an online price and when you get to the dealer it’s 5k more . They treat you like garbage and disrespect customers and other employees. STAY AWAY FROM THIS DEALER THEY ARE SCAM ARTISTS AT ITS FINEST. More
by nacosam
Employees Worked With
Daniel Durojaiye, Gilmar Perez, Sherly Rivera
October 01, 2023
I was treated in a very professional way l truly love the treatment you give us every time we visit your dealership , thank you much . treatment you give us every time we visit your dealership , thank you much . More
by jose luis
Employees Worked With
Marin Hernandez, service advisor, Richard Rosado
September 30, 2023
Cesar Cristobal and Arturo were very professional and kind to my needs. They made sure they worked with me on my best interest. I would refer them in a heart beat to anybody including family . kind to my needs. They made sure they worked with me on my best interest. I would refer them in a heart beat to anybody including family . More
by Tino
Employees Worked With
Arturo
September 16, 2023
my salesman was Ashton who called me a half hour after I called on a 370Z I saw on the internet. Next morning we test drove this immaculate roadster that I never thought I would own. the color, equipment ,w called on a 370Z I saw on the internet. Next morning we test drove this immaculate roadster that I never thought I would own. the color, equipment ,wheels and style was exactly what I wanted. I only came to look, but ended up driving it home thanks to Ashton seeing the love affair II had for the car.....it took some very fancy and total determination on his part to see that this car and myself were to be a match made in heaven just like my spouse and I, who ended up buying it for me. She and Aston played with numbers for quite some time, they shook hands, and now I'm the proud owner of the most beautiful sportscar on the road, and by the way, I'm 80 years old. The next day Ashton made a follow up call to make sure everything was satisfactory with my new roadster...I suggest anyone wanting to buy a car from tis dealer, ask for Ashton, you will get a salesman that will do anything he can to satisfy your shopping experience.........thanks again Ashton...I love this car..... More
by cvetko749
Employees Worked With
Aston in sales
September 14, 2023
Great service. Ashton was quick in getting an appointment setup. Manny was incredibly helpful in the process. I came in at late hours, and he was still more than ha Ashton was quick in getting an appointment setup. Manny was incredibly helpful in the process. I came in at late hours, and he was still more than happy to help me find the right car. Daniel was quick with the paperwork processing. Sorry I kept you all so late! More
by Walter
Employees Worked With
Manny Mendoza, Daniel Durojaiye
