Berman Nissan of Chicago

They are pleasant and always keep you updated on work. I love the free car washes. I love the free car washes. More

Great service. Ashton was quick in getting an appointment setup. Manny was incredibly helpful in the process. I came in at late hours, and he was still more than ha Ashton was quick in getting an appointment setup. Manny was incredibly helpful in the process. I came in at late hours, and he was still more than happy to help me find the right car. Daniel was quick with the paperwork processing. Sorry I kept you all so late! More

It was a great service with everybody at the dealer. Thank you so much for your service. Thank you so much for your service. More

Everybody in the service department was really nice and displayed service excellence. I felt appreciated as a customer. displayed service excellence. I felt appreciated as a customer. More

Walking into my 3rd Nissan dealership due to the lack of stock I walked into Berman thinking I was going to get the same bad answer "No but we have this instead". I am looking around and I didn't see that m stock I walked into Berman thinking I was going to get the same bad answer "No but we have this instead". I am looking around and I didn't see that many cars in the building so then I am about to walk out when someone says to me " Can I get you a drink on the way out so I can tell them at least you left with a drink!" I am all in for ball busting time but you gotta hang to bust with the best and that some one is Steve Torres. Lets just say that we volleyed back and forth for some time. I had no faith in the youth in terms of busting but he got me a few times. Steve still gave me the low on inventory answer but said what no one else said to me not once. "IF you want I can reach out only when I get one in" ding ding .. Thank you for the quality service by employing qualified people who are not sales people but much more. They sell professional relations by building friendships. Steve Torres = Quality services More

I purchased a used car at Berman. Their communication and transparency was good even though I was inquiring from another state. The sales person that I dealt with, Ashton Howe, was Their communication and transparency was good even though I was inquiring from another state. The sales person that I dealt with, Ashton Howe, was very friendly and even picked me up from the train station. He worked with me to the best of his ability to make a deal on the car that I purchased. There was some confusion with the pricing on this vehicle because I was sent an email the day I arrived with a slightly lower price. The sales manager said it was a mistake and would not honor that price. They did work with me on a comprise to this issued and I was satisfied with that. I previously has bad experiences with other dealerships in my local area so that is why I traveled a fair distance to Berman. Overall my experience at Berman was very good. More

I so appreciated that you were able to schedule me in so quickly and get me back on the road by 5pm. quickly and get me back on the road by 5pm. More

Mr Medina provided excellent customer service and very knowledgeable in the area of service. Very patient didn’t feel rushed knowledgeable in the area of service. Very patient didn’t feel rushed More

Service experience this time around was excellent. However, this dealership remains highly suspect and traumatic to me as they knowingly sold me a lemon Rogue in 2021, complete with obvious and repeat However, this dealership remains highly suspect and traumatic to me as they knowingly sold me a lemon Rogue in 2021, complete with obvious and repeated misdiagnosis by the service department until the engine completely failed at 12,000 miles. Instead of proper compensation, I received a lesser vehicle than what I initially wanted (a Rogue SV) at a higher price. While I am indeed pursuing legal action and wider exposure for this incident, and the confessed lowballing for my trade (an offer of over 10K on my rear view mirror but an ultimate trade-in price of 5K), I appreciate that the service department appears to have improved greatly since 2021. More