Berman Nissan of Chicago

Had a scheduled appointment for an oil change. Was told 2 hours after3 hours it still isn’t done. The wanted to up charge service…and only committed via text when was standing 3 feet away. Was told 2 hours after3 hours it still isn’t done. The wanted to up charge service…and only committed via text when was standing 3 feet away. More

excelent service. I was able to speak to Emmanuel Ezquivel to download the payment information. He was very helpful and very professional. I was able to speak to Emmanuel Ezquivel to download the payment information. He was very helpful and very professional. More

Leon & Jonathan were wonderful I highly recommend them and these store I was extremely pleased with my trade in and the value I received for the new car and these store I was extremely pleased with my trade in and the value I received for the new car More

Everyone was very helpful and kind Shirly in particular. The only suggestion I would have is to make sure there are no recalls on the vehicle before leaving the lot as I found out the hard way! The only suggestion I would have is to make sure there are no recalls on the vehicle before leaving the lot as I found out the hard way! More

Standard maintenance service was prompt and finished sooner than I expected. Service updates via text and email kept me informed of the procedures and recommended replacing parts. Deshon was friendly an sooner than I expected. Service updates via text and email kept me informed of the procedures and recommended replacing parts. Deshon was friendly and professional as my service advocate. Back on the road in no time.. More

Cesar Cristobal’s business card lists him as a “Product Specialist” and the title couldn’t be more true. He told us all the information about our car of choice not as a sales pitch, but as someone who was Specialist” and the title couldn’t be more true. He told us all the information about our car of choice not as a sales pitch, but as someone who was actually excited about what the car was, and could do. After not having bought a car in 20 years he clearly described and explained the new technology and we felt comfortable in his hands. We never felt pressured into making a deal. Cesar listened to our most important desires and needs and stayed flexible. He worked with us until we found a deal that suited everyone. Nice! We couldn’t be more happy with the car or with how we were treated. Best car buying experience ever! Thank you Cesar! (And the rest of the gang at Berman Nissan.) More

I was greeted by one of your employees while I was still looking for parking outside in the parking lot of Nissan. Turns out, he was the one that took car of me. I don't remember his name; but, he and every looking for parking outside in the parking lot of Nissan. Turns out, he was the one that took car of me. I don't remember his name; but, he and everyone else in the room was so attentive, polite and professional. Your waiting area is amazing. I felt so relaxed before, during and after my waiting time. Your restroom was on point! Your coffee area is an example of above and beyond excellent customer service. I've been there before and I will return every time. Thank you all!! More

Friendly staff and quick service. I was in and out without an appointment very quickly. I was in and out without an appointment very quickly. More