
Berman Nissan of Chicago
Chicago, IL
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Second Purchase with Dominica This is my second purchase with Berman. Both purchases have been with sales rep Dominica R. She was very professional, understanding and clear in expl This is my second purchase with Berman. Both purchases have been with sales rep Dominica R. She was very professional, understanding and clear in explaining all the details which is why I requested her for my second purchase which was even better. If you plan to go to Berman Nissan, only ask for Dominica. Their floor room is amazing along with their service department. I will be back for my daughters car :) Oh!!!! Almost forgot, Daniel Durojaiye is amazing in finance. He's full of empathy and answers all your questions. I used him for my second purchase as well...P.S Buy the warranty..its worth it. More
Purchased car Earlier in the week was missed informed about a vehicle. MICHAL our sales rep apologized for the miss understanding and was willing to go the extra mi Earlier in the week was missed informed about a vehicle. MICHAL our sales rep apologized for the miss understanding and was willing to go the extra mile to get us a car. More
Great experience Marco provided excellent service. He had my car worked on very fast and the wait was minimal. He took in consideration my errands for the day and had Marco provided excellent service. He had my car worked on very fast and the wait was minimal. He took in consideration my errands for the day and had me quickly attended. I needed that type of service on that day and he fulfilled it. I was happy at the end of my day accomplishing my route. Keep it up More
Berman nissan is the place to buy . Xochitl Ramirez was our sales person and she did as much as she could to help with the buy and to keep her sale as well. . Xochitl Ramirez was our sales person and she did as much as she could to help with the buy and to keep her sale as well. More
Oil change Wonderful service provided by the team. In the past, I had a long wait for oil change however this time was very fast and staff was very friendly a Wonderful service provided by the team. In the past, I had a long wait for oil change however this time was very fast and staff was very friendly and helpful. More
Excellent service recovery Following a poor experience with a previous service appointment due to parts not being in stock, Helson acknowledged the previous experience did not Following a poor experience with a previous service appointment due to parts not being in stock, Helson acknowledged the previous experience did not meet standards, He professionally addressed my current needs and provided excellent service recovery for Berman. More
Good purchasing process Our family was looking to purchase a new, cheap but still good car. We had the Nissan Sentra in mind. The plan was to finance the car as to build cred Our family was looking to purchase a new, cheap but still good car. We had the Nissan Sentra in mind. The plan was to finance the car as to build credit for our 18 year old primarily. Mr.Jonathan Juarez along with a few others helped to achieve our goals the best they could and accommodated us excellently. We are grateful for their help and patience, and would purchase from here again. More
Wonderful service, as usual!! I was treated well by both Carmen and Ernesto with regard to my service needs and questions I had regarding a possible purchase of a new vehicle. I was treated well by both Carmen and Ernesto with regard to my service needs and questions I had regarding a possible purchase of a new vehicle. More
Thank you As I said in a previous survey, Leon and Chuck were excellent to deal with. They heard my concerns and made me a fair offer. They went out of their w As I said in a previous survey, Leon and Chuck were excellent to deal with. They heard my concerns and made me a fair offer. They went out of their way to have my car ready making a special trip to pick up a part that needed to be installed – – the splash guard. I am grateful for their excellent service. More
Purchased a like new 2017 Sentra and free 1st Oil change! I took my 2003 Maxima into service at Berman Nissan in February 2019, and wound up purchasing a 2017 Sentra which I totally love! Only 7,400 miles on I took my 2003 Maxima into service at Berman Nissan in February 2019, and wound up purchasing a 2017 Sentra which I totally love! Only 7,400 miles on it. The Maxima had fuel gauge issues (not accurate) and generally was running down at only 125,00 miles. Little did I know that I would drive away in an updated Sentra which is actually about the same size as the 2003 Maxima. I commute around the city and it has worked out perfectly, not to mention reduced gasoline costs! Bluetooth iPhone etc etc. OK - I received an email with a complimentary 1st oil change and fluid top off and of course I wanted to use it. Service opens at 8 am Saturday and I was in line with about 10 cars ahead of me. But not to worry, after the doors opened I was immediately interviwed as to my visit, went to the showroom to wait, and within a short time was told my car was ready. I was back home (I am local to the dealership) by 09:15. That's prety good service I think, and I am happy to recommend Berman Nissan. Oh, my salesman, Paul, was patient, informative, and low pressure all the way. Thanks Paul! More