Berman Nissan of Chicago

Do not do business with these people, they are highly unethical. After my internet inquiry, Desi called me Monday to say Mid City has the largest inventory of Nissans and they had the exact Nissan Rogue unethical. After my internet inquiry, Desi called me Monday to say Mid City has the largest inventory of Nissans and they had the exact Nissan Rogue we wanted for my daughter who just moved to the Chicago area and is carless. He connected me with Ariana who assured we both met financial qualifications and selected the car we wanted. The car was a demo but my daughter wanted that specific color and that was fine. She said they would even discount it a little because of the mileage. Ariana offered to reimburse taxi service for my daughter when she came in on Wednesday to pick up the car. Ariana provided the numbers, monthly payment amount, etc. and all looked good and acceptable. Some criticism begins here because at this point Ariana called back later and said that because this was a lease, the papers had to be signed and returned by Fed Ex (we are out of state). This pushed back the purchase or pick up date until Thursday. We were fine with that. I took the day off Wednesday to do this paperwork but there was no FedEx delivery- a text to Ariana and she says she is off this day and finds out the Fed Ex guy never picked up the package. No other comment or apology followed that text - you would think someone who wants your business would reply with what they are doing to make the deal happen. I ask what is the plan and she says she is off but she will find out when she goes into work Thursday. Thursday am which was today - my early morning text inquiry about the Fed Ex delivery happening today? Ariana's reply via text "It looks like the general manager made a decision to sell the car yesterday. I'm truly sorry it was out of my hands. I would offer you something else but we don't have anything else like it in stock". That was it - unbelievable! Later in the day, she texts again "If you need anything else please call my general sales manager at 773-282-6200 his name is George. My intentions were to sell you a car and make you happy. The fact that the car was sold was a surprise to me as well. My apologies once again Mrs. J to you and your daughter(her name)." Like I want to call the GM who sold my car (didn't have the guts to tell me directly) and ask him for some additional help. Avoid this place, this business is not honest. More

I was not really pleased because their only concern is making sale. And then these people show no more interest after when you need their assistance other than buying cars. So I didnt have a complete sati making sale. And then these people show no more interest after when you need their assistance other than buying cars. So I didnt have a complete satisfaction. More

Fist time experience couldn't have been better. I owe a 2012 Nissan Quest, called made an appointment, brought it in the very next day and within an hour and a half my car was ready to drive. The technic a 2012 Nissan Quest, called made an appointment, brought it in the very next day and within an hour and a half my car was ready to drive. The technicians explained to me detail by detail the repairs that needed to be done and As smooth as it sounds, that's how smooth it turned out. Very happy I chose Mid City Nissan. More

Highly recommended ,Very professional team and Very Friendly, i buy a nissan quest brand new in less than 2 hours.He was a pleasure to buy a car from you Midcity Nissan. Thank you very much. Honest peo Friendly, i buy a nissan quest brand new in less than 2 hours.He was a pleasure to buy a car from you Midcity Nissan. Thank you very much. Honest people,Honest Dealer, see you soon, my Friends. And thank you for all your work well done.God Bless You!God Bless AMERICA! More

My experience was horrible. My trade is was valued 2k lower than it should have been. And they totally took advantage of the situation. They gen. mgr is a fast/smooth talker and try's to mislead with num lower than it should have been. And they totally took advantage of the situation. They gen. mgr is a fast/smooth talker and try's to mislead with numbers. I would never recommend this place to anyone I know. This location is small and not expanding for a reason, they specialize in ripping people off so approach with extreme caution or just don't go at all. I have never had an experience that made my choice feel so bad afterward. I have purchased roughly 3 Nissans in the Chicagoland before this time and I usually do business at the North Lake location, but this one seemed convienent. But oh boy, I didn't know what I was in for. After all of this ranting I would just say Avoid Avoid Avoid. And by the way right after I purchase my car from there which was certified it left me on the side of the road on the way to work needing a tow. More

I have been buying cars from mid city for over 15 years, it started with Randy and now I got my new Altima from Ross Berman the owner son, what can I say great experience fast friendly and a great deal. I h it started with Randy and now I got my new Altima from Ross Berman the owner son, what can I say great experience fast friendly and a great deal. I highly recommend mid city nissan go check them out. More

Customer Service is Guaranteed at Mid City Nissan. I stopped by in the store today and from Beginning to end I had the most wonderful buying experience ever. From meeting with the Manager Dalila who tr stopped by in the store today and from Beginning to end I had the most wonderful buying experience ever. From meeting with the Manager Dalila who treated me with the utmost professionalism knowing I really wanted to work with A woman she made it easy and simple for me. I walked in knowing what I wanted and the price I wanted to spend. No less than an hour in an half I was driving my new Nissan Rogue. Great Selection and price. I would Highly Recommend Mid City Nissan for the Best Deal and Service around. Thank you again for doing your very best for me. Another Happy Customer! Katie More

My car buying experience with Victor was excellent. His professional and friendly demeanor made me very comfortable that I was dealing with someone who had the experience and product knowledge to get the professional and friendly demeanor made me very comfortable that I was dealing with someone who had the experience and product knowledge to get the information I needed to make a wise purchase. Throughout the transaction he answered every question I had and guided me through the process so I was able to feel confident in my decision to buy. I will definitely recommend him to anyone I know who is in the market for a vehicle. More

Car bought : NISSAN LEAF Date of purchase: FEB 23, 2013 Just want to thank everybody at mid city nissan, but specially to Ariana and Derrick in sales they were excellent people, took care of my ne 2013 Just want to thank everybody at mid city nissan, but specially to Ariana and Derrick in sales they were excellent people, took care of my needs. The minute I enter the dealer Ariana greeted me with a smile and very polite asked me and my friend HELP needed with anything, and from that point on, my car buying experienced was greater when I met Ed Grange in financing who was really professional and kind, and of course I had a good financing interest, never in my life had a such of low interest and service was so fast that I came out of the dealer with a huge smile and very happy and one more time,VERY HAPPY that I met them. THANKS GUYS !!!! Will recommend this dealer to friends and family. Sincerely, FERNANDO SALCEDO More