Berman Nissan of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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No pressure Went on test drive with several No pressure Went on test drive with several vehicles...Altima was my choice Vol explained things I did not know Financial went 1...2...3..!! Gave No pressure Went on test drive with several vehicles...Altima was my choice Vol explained things I did not know Financial went 1...2...3..!! Gave me good trade in ! Dealer close to where I live More
I spent over a week talking with victor about a reasonably priced new 2012 armada on their website. I was surprised at the low priced advertised and asked about it. Victor proudly and repeatedly p reasonably priced new 2012 armada on their website. I was surprised at the low priced advertised and asked about it. Victor proudly and repeatedly proclaimed how much savings he is helping us with and that we knew that they had the lowest price. Admittedly he was right about the lowest price, and less than honest about the reason for the low price. Finally, we agreed on a price and I asked him to fax me a purchase agreement (i live 500 miles away and was planning to fly to Chicago to close the deal). With the purchase order, arrived a damage disclosure stating that the car had hail damage that had been repaired and possible damage on the roof that may not be seen easily. He wanted me to acknowledge by signing and returning the the signed Purchase agreement and disclosure to him. I promptly called him and asked if the damage had occur the night before after we finished talking and if that was the reason that in multiple phone calls and over 20 emails he had not mentioned this damage. He said that the car had been damaged in last summer, repaired and that he thought someone else in the dealership had told me about it. i asked him that i felt that it was false advertising and bad customer service and business practice to not mention this after a week of discussions. and he promptly told me that his manager (chuck) handled this situations. After talking to chuck, it was not illegal for him to not disclose such conditions and that he he has met his legal obligations by providing the disclosure after negotiating a price and he could have waited for me to get there before telling me about it. I thanked him for his Honesty!!!!, truth in advertising and the favor he did me by telling me before I flew 500 miles to pick up the car. I also promised him this review, with Nissan corporation and Chicago Better business B. Two down and one to go. Do not go near these people. More
We needed a new car for our daughter, who was going to be 18 very soon. However, both of us had very busy work schedules and could not spare any time to spend on researching her new car. Somehow all of us ma 18 very soon. However, both of us had very busy work schedules and could not spare any time to spend on researching her new car. Somehow all of us managed to be free on a Saturday. So, we called Danny in Mid City Nissan and arranged an appointment @5PM. He readily agreed even though it was on short notice. We arrived at the dealership at 4:50PM, and were promptly attended by Laura. Further, we were showed various models, explained the pros and cons of each one, and how it would suit my daughter. And, we finalised on and Black Nissan Sunny with all the bells and whistles. After the test drive, I asked for a week to arrange finances, which was promptly agreed and the next Saturday, we were driving back home in my daughters Brand New Nissan Sunny! All the process went smooth! I hope it’s the same for service too. For now, full marks from me to Mid City Nissan! More
We went in on 12/31 trying to take advantage of the year end sales event. Victor was our sales associate and he was nice to work with at first, which is why I feel bad writing this review, however the cust end sales event. Victor was our sales associate and he was nice to work with at first, which is why I feel bad writing this review, however the customer service failed when it should be the most important. At the end of negotiations on the final car price when I went to sign the paperwork there was a $500 additional charge over the discussed price we agreed upon. After asking the finance person what this was I was told "It's an additional fee and we are very busy tonight so can we move on?" I should have stopped right there and walked out but I felt pressured and was exhausted. We followed up to try and have an explanation of this from Victor which he completely ignored via email and then claimed he emailed it over. We went to the dealership trying to pick up this info that he claimed he sent us and he now said it had to be faxed from a different store??? If he sent it to me via email shouldn't it be there on his computer? We then waited for 30 mins while he claimed to wait for a fax to be sent to no avail. Finally, we ended up leaving with still no paperwork in hand. If customer service throughout the entire process is what you are looking for don't go to Mid-City Nissan. I will certainly not be referring them to anyone I know or the many customers I deal with on a daily basis. Disappointing to say the least. More
I went to this dealeship with an open mind. I went there looking for a used Nissan Altima. I found a 2011 that they would not work with but said there was a 2009 that they can work with me on. After going looking for a used Nissan Altima. I found a 2011 that they would not work with but said there was a 2009 that they can work with me on. After going back and forth on the price, we overheard the sales manager tell the salesman Just sell some cars, stop coming to me with numbers. We finally agreed to their price when they came back and said that they dont agree and wanted $600 more than their verbal agreeement. Also we waited over 30 minutes for each time he had to go back to his manager, so needless to say we left immediately after they decided not to accept their higher offer. Thank god we did after reading the reviews on yelp. More
I was in the market for a new car an I was referred by my mother to Mid city Nissan, she is a very hard person to please so I was sure that they did somthing right. I went to check out there inventory an eve mother to Mid city Nissan, she is a very hard person to please so I was sure that they did somthing right. I went to check out there inventory an everyone was very polite an professional as soon as I walked in I was greeted and asked if I need help. There Mr. Voladymyr came to my rescue he asked me what I looked for in a vehicle and showed me several vehicles that were everthing I wanted .He also made sure that I received the best price for my vehicle .Not Only did he accommodate my budget , and make me feel secure in doing business with him, but he also came in on his off day to make sure I knew all the features and how to operate them in my new car. Thanks Volad you are truly without a doubt the best sales person I've encountered and trust I've been to numerous dealerships but Mid City definitely knows how to treat there customers ; ) More
In my car, I had a seat base break just the day before my vacation was to begin. I had suffered the same issue that was corrected under warranty. Now, after a year and several thousand miles past warranty, I vacation was to begin. I had suffered the same issue that was corrected under warranty. Now, after a year and several thousand miles past warranty, I was unsure how the problem would be handled. I left the car at Mid City Nissan in the middle of the night and emailed John at the service desk. A few hours later John called and surprised me by telling, the car was ready. In just about 12 hours after I dropped it off without an appointment, the car was repaired and washed spanking clean, no charge to me, and I was able to take it on my trip. I highly recommend Mid City Nissan. More
MCN: I have had a fairly new vehicle ( the 2008 Mitsubishi Galant) but then, it was extremely high payments. Also, for a newer car, it had no upgraded features. So, ultimately, I felt trapped in a Mitsubishi Galant) but then, it was extremely high payments. Also, for a newer car, it had no upgraded features. So, ultimately, I felt trapped in a car that had very high payments, loses its value, and infact had nothing modern about it, except the model. I walked into Mid City Nissan and Mitch was my dealer. Its worth mentioning that from the moment I walked in, I was treated with extreme professionalism. The staff at Mid City Nissan were very courteous and helpful. We sat down and discussed, and when I told Mitch, I laughed because I felt like I was being unrealistic. But then, Mitch went on, and helped me to get the vehicle I wanted and also with lower payments and everything I said I wanted in the car. I just couldn’t believe it!! I have never felt so satisfied leaving a dealership!! Thank you Mitch and thank you Mid City Nissan!! More
Experience was great. Really wanted my business and they got it. Price point was a little over what i wanted but still manageable. Got a great deal and they were very friendly and really wanted to make the got it. Price point was a little over what i wanted but still manageable. Got a great deal and they were very friendly and really wanted to make the sale..unlike a toyota dealership i went to. More
Mitch was one of the nicest car salesman I've met. He was upfront, kind, and patient with us. Nicki made sure our paperwork was processed very quickly. was upfront, kind, and patient with us. Nicki made sure our paperwork was processed very quickly. More




