Berman Nissan of Chicago

I went to this dealeship with an open mind. I went there looking for a used Nissan Altima. I found a 2011 that they would not work with but said there was a 2009 that they can work with me on. After going looking for a used Nissan Altima. I found a 2011 that they would not work with but said there was a 2009 that they can work with me on. After going back and forth on the price, we overheard the sales manager tell the salesman Just sell some cars, stop coming to me with numbers. We finally agreed to their price when they came back and said that they dont agree and wanted $600 more than their verbal agreeement. Also we waited over 30 minutes for each time he had to go back to his manager, so needless to say we left immediately after they decided not to accept their higher offer. Thank god we did after reading the reviews on yelp. More

I was in the market for a new car an I was referred by my mother to Mid city Nissan, she is a very hard person to please so I was sure that they did somthing right. I went to check out there inventory an eve mother to Mid city Nissan, she is a very hard person to please so I was sure that they did somthing right. I went to check out there inventory an everyone was very polite an professional as soon as I walked in I was greeted and asked if I need help. There Mr. Voladymyr came to my rescue he asked me what I looked for in a vehicle and showed me several vehicles that were everthing I wanted .He also made sure that I received the best price for my vehicle .Not Only did he accommodate my budget , and make me feel secure in doing business with him, but he also came in on his off day to make sure I knew all the features and how to operate them in my new car. Thanks Volad you are truly without a doubt the best sales person I've encountered and trust I've been to numerous dealerships but Mid City definitely knows how to treat there customers ; ) More

In my car, I had a seat base break just the day before my vacation was to begin. I had suffered the same issue that was corrected under warranty. Now, after a year and several thousand miles past warranty, I vacation was to begin. I had suffered the same issue that was corrected under warranty. Now, after a year and several thousand miles past warranty, I was unsure how the problem would be handled. I left the car at Mid City Nissan in the middle of the night and emailed John at the service desk. A few hours later John called and surprised me by telling, the car was ready. In just about 12 hours after I dropped it off without an appointment, the car was repaired and washed spanking clean, no charge to me, and I was able to take it on my trip. I highly recommend Mid City Nissan. More

MCN: I have had a fairly new vehicle ( the 2008 Mitsubishi Galant) but then, it was extremely high payments. Also, for a newer car, it had no upgraded features. So, ultimately, I felt trapped in a Mitsubishi Galant) but then, it was extremely high payments. Also, for a newer car, it had no upgraded features. So, ultimately, I felt trapped in a car that had very high payments, loses its value, and infact had nothing modern about it, except the model. I walked into Mid City Nissan and Mitch was my dealer. Its worth mentioning that from the moment I walked in, I was treated with extreme professionalism. The staff at Mid City Nissan were very courteous and helpful. We sat down and discussed, and when I told Mitch, I laughed because I felt like I was being unrealistic. But then, Mitch went on, and helped me to get the vehicle I wanted and also with lower payments and everything I said I wanted in the car. I just couldn’t believe it!! I have never felt so satisfied leaving a dealership!! Thank you Mitch and thank you Mid City Nissan!! More

Experience was great. Really wanted my business and they got it. Price point was a little over what i wanted but still manageable. Got a great deal and they were very friendly and really wanted to make the got it. Price point was a little over what i wanted but still manageable. Got a great deal and they were very friendly and really wanted to make the sale..unlike a toyota dealership i went to. More

Mitch was one of the nicest car salesman I've met. He was upfront, kind, and patient with us. Nicki made sure our paperwork was processed very quickly. was upfront, kind, and patient with us. Nicki made sure our paperwork was processed very quickly. More

On September 5, 2011, I purchased a new vehicle through Berman Mid-City Nissan at 4444 W. Irving Park Rd, Chicago, IL. After the usually back and forth between myself and salesman Victor, we tried to negot Berman Mid-City Nissan at 4444 W. Irving Park Rd, Chicago, IL. After the usually back and forth between myself and salesman Victor, we tried to negotiate a fair price. Soon afterward, Victor brought in Manager Nick who then brought in another Manager named Dalila. After much more negotiation we settled on an out the door price of $30,000, everything included. Victor continued to consult with the other Managers while returning with multiple different monthly payments. I strongly expressed that the above set price of $30,000 was all I was willing to pay. Victor came back three more times with different monthly payments however assured me that the no matter what monthly payment we settled on, the final amount would still be $30,000. The entire time while punching numbers, Victor was visually showing me that the amount was indeed adding up to $30,000. Finally, Victor and I shook hands and settled on my monthly payment which was again to come out to the agreed price of $30,000 in the end. Then I was sent to talk to Gary the finance manager. Gary typed up all the necessary papers and placed them in front me, one after another for signatures. Gary also assured me that the end total was the agreed on $30,000. Gary mentioned the agreed monthly payment but failed to bring up the fact that that monthly payment would raise the end total to $31,601.08 instead of $30,000. I did not realize this because when Victor was punching numbers mysteriously they all added up to $30,000. I realize that I am at fault as well. If I would have taken the time, hours at minimum, to double check all the documents I maybe would have caught the scam. However, I trusted the Managers and never did it cross my mind that they would try to raise the end price without my knowledge. So, you could imagine my shock and disappointment when I received my finance paper from Nissan and there was an $1,601.08 addition. Upon receipt I called Victor and Gary who never called back. Fours days later I revisited the dealership and brought the situation to Dalila. Dalila said "you had to know that if we raised the monthly payment, the end total would increase as well". I replied, "I assumed because it was a zero percent loan, that if the payment went up so did the term of the loan". In other words they said shame on me for not catching their scam. I guess I assumed. After talking with Bermann associates, they insist they did nothing illegal. While I cannot prove it was illegal, it was in a very grey area of the law. Although Bermann insists they did nothing wrong, I believe they are sending me a small gift certificate, proving they did something under the table. The sales manager at Bermann, was very irrate on the telephone and threatened to sue me if i mentioned his name again. So now i see more and more how this occupy movement all over the world against large corporations who are looking for nothing but profit, is correct. Buyer Beware. More

All staff of this dealership have been awesome. Due to an electronic problem, I had to bring in the car to the service center many times, and, due to this, I got frustrated and asked for an apt compensation electronic problem, I had to bring in the car to the service center many times, and, due to this, I got frustrated and asked for an apt compensation for all my troubles. Well, guess what, I little expected the dealer would budge, but, Mid City Nissan gave me few accessories worth much more than what I expected. This is in addition to the fact that, ALL the time , when I brought the vehicle here, they were very courteous and dealt with me very well, especially Mike. I appreciate Mid City Nissan’s service and follow up. More

Mitch Schy was professional and great to work with on phone and in person. I had been heavily researching cars and had driven several kinds. I finally decided I wanted a used subaru outback. I began s phone and in person. I had been heavily researching cars and had driven several kinds. I finally decided I wanted a used subaru outback. I began searching online and approximately one month ago I found the car that I wanted (color, features, year, mileage, price, etc.) and contacted the dealership. Mitch followed up and was able to help answer the many questions that I had regarding features of the car and previous service. We had several phone contacts--usually daily. Mitch would go look at the car in the lot or call the service department next door at Berman's Mid City Subaru where the car had all of its warranty/service work completed. As a result of working with Mitch, I made the decision to drive 4 hours to Chicago to look at and purchase the car I wanted. On the day we drove down (9/10/2011), Mitch had everything ready for test drive and to process my trade-in. Mitch and the other staff worked with me and we quickly negotiated to close the deal. The service department checked on a recall notice and fixed what was required. The financial person helped me obtain a better loan rate as well as a service agreement. All of the staff were courteous, helpful, and friendly. The car looked great inside and out and the detail staff made it look brand new. If I lived near Chicago, I would certainly be bringing my car there for all service. Mitch is GREAT and I definitely recommend Berman's. My 2008 Subaru Outback LL Bean Edition Station Wagon is Fantastic!!! More