Berman Subaru of Chicago

Just Purchased my Third Subaru Outback Have been a customer of Mid City Subaru for the past 18 years. Brian Martin has assisted us in the purchase of our last two Outbacks. There is absol Have been a customer of Mid City Subaru for the past 18 years. Brian Martin has assisted us in the purchase of our last two Outbacks. There is absolutely no high pressure, he's well versed in the products, and very easy to work with. Would highly recommend. Would also add, Mid City Service Department is tops, and I would not take my car anywhere else for service. Have the utmost confidence in their Sales, and Service Departments. Jessica Behena has been my Service Writer, professional, listens to questions and concerns. Dave Pennington, Mgr. is very approchable with any questions or concerns. More

Great customer service Carey Crow was the one who called us over the phone when we were thinking about purchasing a new car. When we met this young woman she was aiming to p Carey Crow was the one who called us over the phone when we were thinking about purchasing a new car. When we met this young woman she was aiming to please right from the start! She listened carefully at what we needed in a vehicle and was so patient with us in choosing a car. She went back and forth to the managers office trying to get us the best deal and she delivered! She's very quick on her feet by the way! My wife and I are so happy with our car and we owe this very pleasant experience to Carey. Thanks again Carey! More

Excellent people, excellent prices! I want to recommend Carey who helped me pick the best choice for me, reviewing everything I do and checking what the best match will be for me. I chan I want to recommend Carey who helped me pick the best choice for me, reviewing everything I do and checking what the best match will be for me. I changed my mind about the car I was getting but I'm pretty happy with what I got! More

Great people and good service I went with my friend to get Impreza , they was so nice to us. I really like to car so far also ! Thanks for everything . I went with my friend to get Impreza , they was so nice to us. I really like to car so far also ! Thanks for everything . More

Nice car buying experience They were helpful in assisting me find the Outback that was right for me. They luckily had exactly what I was looking for in stock and Andrew did a gr They were helpful in assisting me find the Outback that was right for me. They luckily had exactly what I was looking for in stock and Andrew did a great job helping us find it. The wait for financing was a bit long, but JJ made it do quickly once we were in the office. They did a nice job delivering the vehicle and even offer an encore delivery 2 weeks after to ensure I understand the vehicle. More

Buying new I set up this deal on the internet. I received a call from SUBARU then I set up appointment for the following day. Went to the dealership and met with I set up this deal on the internet. I received a call from SUBARU then I set up appointment for the following day. Went to the dealership and met with Mr. Mojica. Great sales man and had a great drive home in my new 2017 SUBARU. More

First Time Car Buyer Proud Subaru Owner I was a first time car buyer when I came down to Mid-City Subaru to look for a car that suited my needs. Prior to my arrival I had decided that I want I was a first time car buyer when I came down to Mid-City Subaru to look for a car that suited my needs. Prior to my arrival I had decided that I wanted something fast, new, and with plenty of cargo space. I set my eyes on a new 2017 Subaru Forester 2.0XT in Crystal White Pearl exterior with Saddle Brown Leather interior. I know sales representatives have always been looked as someone that’s going to pressure you into buying something you don’t want. But from the moment I stepped foot into the dealership to the moment I left, I didn’t feel that pressure that people have always talked about with dealership sales reps. I met my sales Rep, Robert Folks, soon after walking through the doors. Initially I was a bit nervous because it was my first time buying a new car but after introducing myself to Rob and getting a chance to talk to him, I started to feel less and less nervous as we discussed what I was looking for. I was treated very kindly and respectfully by Rob. I let Rob know everything I wanted on the vehicle and the dealership just happened to have the vehicle that I wanted in the lot. We went out and took a look at it and boy was I impressed at this White Forester with brown leather without the eyesight option. I was so excited about the vehicle I wanted to go inside and take a look at the numbers for the vehicle. I had previously gotten a quote from Adonis, the internet account manager, and didn’t realize till I was looking at the numbers of the vehicle in the lot. But there was one problem; the vehicle from the lot and the vehicle from the quote were totally different vehicles. Rob had asked me if I wanted the vehicle that was in the lot or if I wanted the vehicle from the quote. When I had first met Rob in my nervous state, I had told him that I wanted a Subaru Forester 2.5i and not the 2.0XT. Man did I feel like I messed up, but Rob said, “Don’t worry about it; I’m going to get you the car that you want”. Unfortunately because of the color combination without the eyesight, the vehicle wasn’t available. So rob said not to worry about it, he’ll take care of everything for me. And he did, a few weeks later the vehicle arrived on the transport out of Vancouver Washington and I came back the next day to iron out the details and paperwork. Financing was a breeze and effortless, their financing team took care of my needs thanks to JJ Vock. I was a one step closer to taking the vehicle home. After being financed and ready to rock and roll, I scheduled an appointment with Rob to take possession of the vehicle the next day but due to unforeseen circumstances I wasn’t able to make the appointment. So I called rob to let him know what was going on and if we could reschedule. He said no problem and we rescheduled for the next day in the morning. I picked up the vehicle the next day after he sat down with me in the car and went through and introduction of the vehicles functions with me. The multimedia systems, the control systems, its security features, the remote push start key fob that I had ordered with the vehicle. He did an excellent job instructing me on how to operate most of the basic controls on the vehicle. After it was all said and done and I was ready to take off in my brand new vehicle, I realized Rob had come in on his day off to the dealership and hand the car off to me. He came to the dealership to put those keys in my hand and took the time to go over the vehicle. That’s an amazing salesman that takes pride in the work he does; I would highly recommend having Rob Folks as sales rep to anyone that’s interested in buying a new or used vehicle at Mid-City Subaru. He took very good care of me and not once did I feel like I was being pushed into buying something I didn’t want. I am now a proud owner of a 2017 Forester 2.0XT. You rock Rob! Call him up people! More

Carey Crow & all Sales Staff ROCK Just purchased my first new car. Was super nervous about: *being pressured to spend more money than I budgeted; *to accept a product that wasn't qui Just purchased my first new car. Was super nervous about: *being pressured to spend more money than I budgeted; *to accept a product that wasn't quite what I wanted; *to drive off the lot having no idea how to operate the car's 'bells & whistles'. I'm very cautious by nature, slow to make a decision. Carey Crow and the entire team at Berman Mid-City Subaru - even the folks you see but never meet! - made me feel very much at ease, were very attentive, answered all my questions. Best of all, friendly negotiations(!!!) Could not have had a better car-buying experience! More

Leasing Love Leased a new Forester from Mid City. The process was minimally painless and Matthew went above and beyond to make me a very happy customer!! Leased a new Forester from Mid City. The process was minimally painless and Matthew went above and beyond to make me a very happy customer!! More

We got a great new car for mom and newborn We just had our first child and my wife needed a new car with more room for the baby seat. Safety and reliability were our primary concern, and Subaru We just had our first child and my wife needed a new car with more room for the baby seat. Safety and reliability were our primary concern, and Subaru was an obvious choice. After a brief phonecall, we met with Rob at the dealership, and shortly after, my wife was driving off in her brand new Forrester. The whole experience was pretty smooth, price was the best off all the Subaru dealerships in Chicagoland we contacted, and the negotiation didn't take long nor was it contentious. There was a bit of a lag in getting the second pair of keys (I believe the car was obtained from a different dealership, and didn't come with the second set), but after reaching out to Rob, he was able to take care of that for us. My wife is absolutely in love with her car! More