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Bernardi Honda of Natick

Natick, MA

4.5
1,663 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,663 reviews

May 24, 2025

This dealership goes out of their way to ensure that the customer has a great experience. It is very enjoyable to experience excellent customer service and vehicle maintenance. More

by Chadbourda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hinks Gelin
May 21, 2025

Servic dependable Kerrey was great. My wife picked up car when she came home said let’s remember him he was great. More

by Kevinmooney3562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrey Melo
May 22, 2025 -

Bernardi Honda of Natick responded

We're glad to hear that Kerrey provided dependable service at Bernardi Honda in Natick! We appreciate your feedback and look forward to assisting you again in the future.

May 16, 2025

I am always very satisfied with the employees attitudes and work that I receive on my service appointments More

by Janebraunsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrey Melo
May 16, 2025 -

Bernardi Honda of Natick responded

It's wonderful to hear that you're consistently satisfied with our team's service at Bernardi Honda in Natick. We appreciate your trust and look forward to serving you again!

May 15, 2025

Details of finance, warranty were explained to me in clear concise language. Very positive experience More

by Bel41od
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jams, Jack Murphy
May 16, 2025 -

Bernardi Honda of Natick responded

We're delighted to hear that you had a positive experience with the finance and warranty details at Bernardi Honda in Natick. Thank you for sharing your feedback!

May 13, 2025

Bought my HondaCRV @ this dealership in 2019 and continue to bring my car in for service. The service has only gotten better over the years and I am fully satisfied. More

by louisefleming49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Antobenedetto
May 13, 2025 -

Bernardi Honda of Natick responded

Thank you for your continued trust in Bernardi Honda in Natick! We're delighted to hear that our service has consistently met your expectations and even improved over the years. We look forward to serving you again soon!

May 13, 2025

David was an amazing salesman to work with I felt like I was in the right place and happy More

by JamalGeorge00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Medrano
May 14, 2025 -

Bernardi Honda of Natick responded

We are thrilled to hear that you enjoyed working with David. Thanks for sharing this feedback with the Bernardi Honda in Natick team.

May 08, 2025

Very pleasant experience! Return customer. Adam M. was great and very helpful! He was willing to negotiate and was very thoughtful and detail oriented! More

by New Honda Accord Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Monis , Scott Wells
May 08, 2025 -

Bernardi Honda of Natick responded

We're delighted to hear that Adam M. made your experience at Bernardi Honda in Natick a pleasant one! Thank you for being a return customer and sharing your positive feedback with us. Enjoy your new Honda Accord!

May 02, 2025

Bernardi Honda has always been great to work since my first purchase back in 1988. Ariel was great to work with and kept us informed throughout the process. More

by maxwell.sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Antobenedetto
May 02, 2025 -

Bernardi Honda of Natick responded

Maxwell, thank you for your continued trust in Bernardi Honda in Natick since 1988! We're delighted to hear Ariel provided excellent service and kept you informed. We look forward to assisting with any future needs!

April 28, 2025

I like Bernardi Honda. Staff is knowledgeable, friendly and ready to help with any issues you bring to them Good location, good service and financial specials. More

by alemal79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Antobenedetto
Apr 29, 2025 -

Bernardi Honda of Natick responded

We're delighted to hear that you had a positive experience with our knowledgeable and friendly team at Bernardi Honda in Natick. Thank you for highlighting our service and financial specials!

April 15, 2025

Salesman Bobby great person to deal with. The finance guy messed up the paperwork I had to go back over to the dealership to sign the paperwork again. I made my first payment at the dealershi More

by santiagoraquel7337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corbin Barber, Wilson Cruz
Apr 17, 2025 -

Bernardi Honda of Natick responded

Dear Raquel-Thank you for taking the time to bring this to our attention. I know you are working directly with our General Manager, Brian Downey, with the hopes we can resolve all of your concerns. You should never have to feel this way when doing business with our Finance, Sales, or Service team. We will do everything we can to make things right as your time is invaluable. Thank you again for making sure we have the chance to turn this around since we didn't get it right the first time. Amanda Rosata Director of Sales Bernardi Auto Group

Apr 17, 2025 -

santiagoraquel7337 responded

Thanks Amanda, yes Brian the G.M immediately reached out to me.He is working to get the issue taken care of . I greatly appreciate the rapid response .

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