
Bernardi Honda of Natick
Natick, MA
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Eric was so great!! Got the whole deal done no hassles no back and forth couldn't have asked for any better service. If you can make my dad happy you must be a good guy, and Eric is. Now my mom wants a no back and forth couldn't have asked for any better service. If you can make my dad happy you must be a good guy, and Eric is. Now my mom wants a CRV EXL. I guess we'll be seeing more of Eric Yngve. Thank You again I LOVE my Civic!!!! Sarah W. More
This was by far my best experience at a dealership ever. Everyone at Bernardi did a great job, but Eric Yngve was simply outstanding. He was very professional, got us the best deal around, quickly took care Everyone at Bernardi did a great job, but Eric Yngve was simply outstanding. He was very professional, got us the best deal around, quickly took care of the paperwork and I was out of the showroom in less than an hour. No pressure at any time, and extremely courteous. Less than 18 hours later the car was registered and ready to roll. Unfortunately there was a minor glitch that was completely out of Eric's control and we had to wait for a couple of days to finally get the car. Eric apologized, explained the situation and gave us a few options that were all fair. In the end we were compensated for the delay and had a rental car until everything was in order. Once the car got delivered, we were in and out of the dealership in 20 minutes. I cannot recommend Eric enough, and this is the first time I can say that of anyone at any dealership. We will definitely be back next time we're on the market. Keep up the great work! More
This was one of the worst dealerships I've ever dealed with, simple don't ever go there, I'm wondering where did they get any of those positive reviews. So, first of all, I walked in that place loo dealed with, simple don't ever go there, I'm wondering where did they get any of those positive reviews. So, first of all, I walked in that place looking for leasing a Honda civic, and a sales person called Raphael Miranda was working on my application, after I walked out from the dealership, it's like impossible to reach them back and get any update for the status, by phone or email or anything. When I called "him" he never picks up the phone and when I leave a voicemail it's like they don't even check it. I stayed for a week trying to reach out for them and when I decided to cancel the whole freaking unhappy process and I called and there was somebody there who is alive and can actually pick up the phone, they asked me to stop by during the business hours in order to get a refund on the deposit that I left!! How come you open on weekends and when it comes to paying back refunds or serving your customers or the people who are trying to cancel the work with you after this horrible experience, you have time for them only from 9-5 during weekdays?!! This has been the worst dealership I've ever seen, now I'm looking online for all the available legal ways against them. More
I am so impressed with the Eric Yngve, he went out of his way to help me. He even came to my job in Boston for me to sign ,my title because I couldn't get out to Natick in time. He went over and above for me way to help me. He even came to my job in Boston for me to sign ,my title because I couldn't get out to Natick in time. He went over and above for me. I am very glad to be part of the Bernardi group of car owners. Thank you. More
This is our 6th Honda from the Bernardi Honda of Natick of the last 10 years and the 3rd in the last 8 months. Not only do we buy cars from them we get service as well. The guys over there are great. Eri of the last 10 years and the 3rd in the last 8 months. Not only do we buy cars from them we get service as well. The guys over there are great. Eric Yngve is a professional & courteous sales man, with great product knowledge & experience. Eric goes the extra mile to make sure that your experience @ Bernardi is superb. I can’t say enough about the guy. Manny Rodrigues over in the Finance department is aces all the way. He came out to greet us to sign and said “another one! Good to see you again”. Easy going, easy to talk to, & makes the whole experience stress free and simple. I highly recommend Bernardi Honda of Natick for sales & service. All the sales person’s are great but if you get the opportunity to have Eric Yngve you won’t be disappointed. More
I've never had a good experience buying a car until now! Eric was friendly, efficient and knowledgeable. He went above and beyond to provide excellent service including picking me up in my new car on t now! Eric was friendly, efficient and knowledgeable. He went above and beyond to provide excellent service including picking me up in my new car on the day of delivery! Because of his service I plan on visiting Bernardi for future cars :) More
Mr. Chris Geer is the best car salesman we ever had. When we started looking for a new car, he introduced us all the features of the new Honda Accord, gave us a test drive. He is very patient, provides us al we started looking for a new car, he introduced us all the features of the new Honda Accord, gave us a test drive. He is very patient, provides us all the options so we can make the best decision. When the car was delivered, he went through all the features on the car again with us. This is the best experience we had with a new car purchase. Thank you, Mr. Geer! More
From my first call to Mr. Javel Sosa, Sales Manager at Bernardi Honda to driving off with my new Honda Accord it was an exceptional auto buying experience. Since my purchase also included a trade-in, I w Bernardi Honda to driving off with my new Honda Accord it was an exceptional auto buying experience. Since my purchase also included a trade-in, I was given a straight-forward and fair price for both my trade and the price of the new Honda. I had visited numerous other dealerships (Honda and others), none of which exhibited the knowledge, honesty and integrity that Bernardi Honda has proven to be. My salesman, Mr. Howard Bernstein, was not only a pleasure to do business with but showed exemplary professionalism in how he handled all aspects of the transaction. Mr. Bernstein was not only thorough and knowledgeable in explaining the vehicle's features and answered my many questions, but in my opinion, went above and beyond what you would most likely encounter elsewhere. And, not once did I feel pressured in any way. Additionally, Bernardi's support personnel I found to be very friendly and helpful. I would highly recommend friends and colleagues who may be in the market for a new car to visit Bernardi Honda before going anywhere else. Many thanks, Jeffrey C. Mizrahi More
The worst experience of my life for buying something. The sales team is extremely impolite and totally full of themselves. They treate you as if they are doing a charity and paying for the car themselves and sales team is extremely impolite and totally full of themselves. They treate you as if they are doing a charity and paying for the car themselves and the customer is a begger. My advice to the dealership - please give a basic manner class to everyone in your showroom. I wish this was the end of my story with Bernadi. I was suppose to pick my car the next day. I had to make 30 calls just to get hold of a sales rep, I left VM, messages with receptionist but I guess Bernadi team is least bothered about customer's time. They achieve customer satisfaction by not responding to customer. I had to pick my 1 yr old baby from daycare, I requested them to tell me the truth if they cannot give me the car today so that I can make my arrangements but no, Bernadi believes in hanging you till the end and then dropping you in mud. Horrible experience. Never go there even if they offer the car for free. More
Best experience ever. Will never go to another car dealership. I know several people interested in buying a car and I will recommend that they all go to Bernardi Honda. dealership. I know several people interested in buying a car and I will recommend that they all go to Bernardi Honda. More