Bernardi Honda of Natick

After visiting a dozen or so dealers, we decided that a new Pilot was the best replacement for our older Pilot. Visiting that many dealers provided us with exposure to all types of sales techniques. Mark new Pilot was the best replacement for our older Pilot. Visiting that many dealers provided us with exposure to all types of sales techniques. Mark's approach was low stress and straightforward, allowing me the time to weigh options on the different models and features. When it came time to discuss the purchase, he was matter-of-fact without applying pressure. He was more concerned that I had the features really needed by my family (even if lower priced vehicle). Mark's knowledge of the vehicles helped facilitate our decision in a way that was comfortable and very positive. Of the six cars that I have purchased in my life, this experience was the most positive. Bill the sales manager and Sasha in finance also helped make the purchase low stress. Many folks at Bernardi were quite friendly, and I think you too will have a good experience if when you walk into Bernardi - you ask for Mark. More

I have purchased 6 cars personally from Bernardi and have always had exceptional service from both my sales person and the sales manager. From the moment I walk in I am recognized and given tremendous attent always had exceptional service from both my sales person and the sales manager. From the moment I walk in I am recognized and given tremendous attention. I always feel as though I am the only person they are dealing with. Exceptional customer service More

My previous experience with the sales department of Bernardi Honda was a truly negative exercise. I stayed with this dealership for the service department. I was starting to contemplate a trade in of Bernardi Honda was a truly negative exercise. I stayed with this dealership for the service department. I was starting to contemplate a trade in of my older Honda and I really was not sure what to do. I received a "cold" call from Mark Aubuchon and we spoke about the possibility of my coming in to talk. He let me "vent" and when he heard of my previous experience, he set a goal of winning back a customer. He suceeded tenfold. Within 24 hours of this cold call, I have a new Accord in my driveway. This experience could not have beeen more pleasant or peofessional. More

They wont let you go unless you buy a car.Chad is really an awesome guy. he was very friendly and helpful. Just got my new honda accord 2012. expect the great service in the future. Thanks Bernardi an awesome guy. he was very friendly and helpful. Just got my new honda accord 2012. expect the great service in the future. Thanks Bernardi More

Since the arrival at the dealership, the staff was very friendly. We were assigned to work with Matt and he was fantastic at listening to our needs and concerns and try to match us with a car. We bought a friendly. We were assigned to work with Matt and he was fantastic at listening to our needs and concerns and try to match us with a car. We bought a Honda Civic 2012 and we are very happy with it. Matt was extremely good at giding us through the buying process, staying in touch, introducing us to the financial people and being honest about each cars perfomance. Instead of being a stressful experience, buying my new civic was a pleasant one. More

Excellent car buying experience!! Marjorie was very helpfully and answered all of my questions. I love that the car came with a full tank of gas and an inspection sticker. helpfully and answered all of my questions. I love that the car came with a full tank of gas and an inspection sticker. More

Steve was totally professional, kind, knowledgeable and followed up competently and perfectly with any question or appointment. Choosing, purchasing and accepting delivery of the car went smoothly and we' followed up competently and perfectly with any question or appointment. Choosing, purchasing and accepting delivery of the car went smoothly and we're delighted with our new Accord. More

Wonderful, friendly dealership. Chad was particularly easy to work with and addressed our needs. Bernardi staff made us feel part of a large family. Thanks for the positive experience. And a great car! easy to work with and addressed our needs. Bernardi staff made us feel part of a large family. Thanks for the positive experience. And a great car! More

Every person at Bernardi Honda with whom I dealt was friendly, attentive, and knowledgeable. I have just purchased a car and the sales experience was outstanding. The manager addressed a concern that friendly, attentive, and knowledgeable. I have just purchased a car and the sales experience was outstanding. The manager addressed a concern that my family had and went to great lengths to ensure that we were happy. Chad also went to great lengths to ensure that we were informed about the cars under consideration. Once we made the purchase, he helped us through the process so that it went smoothly. We picked-up the car last night, so we'll see how the rest of the experience is. I'd rate the purchasing experience as outstanding and highly recommend Bernardi Honda and Chad as a salesman. More

I have been dealing with Bernardi for the last 10 years.My vehicles are in like clockwork for service.The level of trust I have for this place is off the charts.Certain people like Bobby Gaza make th years.My vehicles are in like clockwork for service.The level of trust I have for this place is off the charts.Certain people like Bobby Gaza make this dealer surpass any other.Knowing that when I bring my car in that I am well taken care of and that my family members will have no concerns about the repairs done.I have been treated with utmost respect by everyone there since becoming a customer.I refer alot of my clients as well.A good dealer and good people are hard to find in this day and age.As there saying goes"Bernardi for now,Bernardi for life"couldn't be any better. More