Bernardi Honda of Natick
Natick, MA
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I am very disappointed & annoyed with the quality of service from Bernandi Honda Auto Repair Division of the Natick Branch. I am a loyal customer of Bernandi Honda Auto repair ever since I have purchase service from Bernandi Honda Auto Repair Division of the Natick Branch. I am a loyal customer of Bernandi Honda Auto repair ever since I have purchased my Car. I had always gone to them for any repairs to my car even though they were costly. I had my car diagnosed on March 28,2012 for the following items and propose me there final charges for the check engine light, Intermediate Schedule maintenance along with clip that needs to be changed for the back seat. The customer service informed me that it will cost $1311.84. I received my car fixed on the same day after the proposed repairs at 13:30pm & paying the cost of $1311.84. The very next day the check engine light showed up. I informed the customer service department & they stated that they can a check up only on April 4, 2012. Consumers and readers please take a judgment on their ... with the quality of service from Bernandi Honda Auto Repair Division of the Natick Branch. I am a loyal customer of Bernandi Honda Auto repair ever since I have purchased my Car. I had always gone to them for any repairs to my car even though they were costly. I had my car diagnosed on March 28,2012 for the following items and propose me there final charges for the check engine light, Intermediate Schedule maintenance along with clip that needs to be changed for the back seat. The customer service informed me that it will cost $1311.84. I received my car fixed on the same day after the proposed repairs at 13:30pm & paying the cost of $1311.84. The very next day the check engine light showed up. I informed the customer service department & they stated that they can a check up only on April 4, 2012. Consumers and readers please take a judgment on their quality. Please note that they have received a customer service award for 2011 & they are BBB Accredited. I will comment further on this after I get my service checked on April 4, 2012. In short, I am annoyed & very disappointed & regret being loyal to BERNANDI HONDA –Auto Repair Service Division of NATICK. Show less More
Eric Yngve is the go to man at Bernardi Honda.I walked in, and then out with a brand new 2012 Honda CR-V couldnt have been any easier. Thank you Eric . in, and then out with a brand new 2012 Honda CR-V couldnt have been any easier. Thank you Eric . More
I lost my job and had a luxury vehicle, complete with luxury vehicle payments which were massively high. I needed to be able to trade my car in fast and buy something new, safe and good on gas. I didnt t luxury vehicle payments which were massively high. I needed to be able to trade my car in fast and buy something new, safe and good on gas. I didnt think it was going to happen but Eric and Jason went above and beyond what it took to get me out of my high payments and into the new car that I wanted. More
I was unsure of weather or not to buy or lease a new vehicle for my small business. My family has always driven Hondas and have had great experiences with them so another Honda it is... My wife and I ac vehicle for my small business. My family has always driven Hondas and have had great experiences with them so another Honda it is... My wife and I actually went to 2 different Honda dealers before we ended up at Bernardi. At this particular dealership we had the pleasure of being greeted by Eric Yngve who was nothing short of a superstar in our book. I would not even be taking the time to write this positive review normally, but we had such a good experience, better than any other vehicle purchase in the past that I felt it was owed. Friendly, no preasure, informative, down to earth customer service. We went with the notion of buying a new vehicle and were schooled, in a good way to the terms of a lease which was definitly the better option for our small business. We left with a new CRV and are extremely happy with the chioce our sales person Eric helped us with. I look forward to working with him agian and would recommend this dealership and Eric to all... More
I never thought that I would end up driving to the South Shore to buy a used car with so many other dealers up where I live (Boxford). After doing tons of research and even more driving to check out cars, Shore to buy a used car with so many other dealers up where I live (Boxford). After doing tons of research and even more driving to check out cars, I founf myself really frustrated. I enbcountered the usual pitfalls of car buying such as lack of inventory, really bad salespeople, and horrible customer service. I saw a couple used Accords on the Bernardi website and called to get some more info. My salesperson, Eric Yngve, was very polite, patient, and knowledgeable. This was very refreshing compared to all of my other experiences. He told me about all of the used cars I asked about and to my surprise even called me back later that day to tall me about some cars that just came in that he thought I would like. I felt really comfortable with him so I decided to take a drive and check out Bernardi. Long story short, I bought a car from him. I got a way better rate on my financing than any other place and he was the first person to really explain what Honda Care was about and how beneficial it would be for my Certified Pre-Owned. My advice(especially if you live North of Boston) is to take the time and drive down to Bernardi and you might be surprised. I certainly was. Thanks again Eric. More
My husband and I went looking for a "new" used car and had trouble at other dealerships. So when we walked into Bernardi we weren't expecting much. Thankfully Eric changed our minds about that! car and had trouble at other dealerships. So when we walked into Bernardi we weren't expecting much. Thankfully Eric changed our minds about that! He really listened to what we wanted and was truly helpful. He cared that we drive away happy, not about making a sale. We drove away with a certified Honda Accord and couldn't be happier with our purchase, and with him. More
After visiting multiple dealerships, I have founf my new home! Eric Yngve of Bernardi Honda gave me an excellent experience going over my end lease options, Eric made me feel right at home and was a pleasur home! Eric Yngve of Bernardi Honda gave me an excellent experience going over my end lease options, Eric made me feel right at home and was a pleasure to deal with. I would recomend him to anyone interested in a new or used car! Thanks again Eric More
I had been looking all over the place for a Honda Odyssey in southern NH and then online I found a few that were priced right at Bernardi. When I got there I met Eric he was awesome!!! He made the entire pro in southern NH and then online I found a few that were priced right at Bernardi. When I got there I met Eric he was awesome!!! He made the entire process a breeze and we were in and out in no time with the perfect van for our family. Thanks again guys, Eric you rock!! More
I drove all the way from Rhode Island to Bernardi Honda in Natick after being referred there by a co-worker. Everyone at the dealership was helpful, especially Eric Yngve, who helped me buy the Honda Civic in Natick after being referred there by a co-worker. Everyone at the dealership was helpful, especially Eric Yngve, who helped me buy the Honda Civic I was looking for. He was polite and helpful throughout the entire process and he even followed-up with me after I bought the car to make sure everything was going well. I would recommend Bernardi Honda to anyone that is looking for a great car, and refer them to Eric so they can be sure to get exactly what they are looking for. More
My husband and I really don't like going car shopping, and we usually find it to be a really unpleasant experience. We always go to different dealerships before deciding on a car, and I have to say that a and we usually find it to be a really unpleasant experience. We always go to different dealerships before deciding on a car, and I have to say that after our experience at Bernardi Honda we are going to change that. We plan to always use them exclusively from now on. Our experience with the entire staff there, but especially with our salesman Eric, was second to none. He was so great with us, and really spent so much time carefully and patiently answering all of our questions and concerns. He was so nice and personable, and truly made an experience we usually despise a fun one. We love the vehicle he helped us find based off of our needs and we look forward to sending all of our friends and family to Bernardi and Eric in the future. He is a class act! More



