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Bernardi Honda of Natick

Natick, MA

4.5
1,659 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,659 reviews

June 25, 2011

I have to say I dread car shopping. My daughter needed a new car and after searching several web sites we decided to take a ride to Bernardi Honda of Natick. The staff was great,and there was no stress! Mi More

by hpatjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon
Jun 27, 2011 -

Bernardi Honda of Natick responded

hpatjane - Hopefully you don't dread car shopping any more? I'm glad you and your daughter had a stress-free experience with Michael. Please extend to her my congratulations on her first Honda! Thank you for this review and for being willing to recommend us to your friends. I hope to see you both in the future! --Joel Richards, General Manager

June 24, 2011

They listened to my needs, test drove the right car, excellent deal, answered my questions, provided outstanding service throughout the process. Highly recomend checking this dealership before buying a More

by AnthonyMarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
Jun 25, 2011 -

Bernardi Honda of Natick responded

AnthonyMarini - I appreciate your willingness to recommend us to your friends. Thank you for taking a minute to review us. We sincerely appreciate your business and hope to see you again soon. Congratulations on your new Honda! --Joel Richards, General Manager

June 23, 2011

Overall a very good experience both pre and post sale. Overall a very good experience both pre and post sale. Bernardi was the first dealership I visited. After negotiating with Mike, I felt that the d More

by phausner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon
Jun 25, 2011 -

Bernardi Honda of Natick responded

phausner - Thank you for taking the time to review our dealership, I sincerely appreciate that. I'm glad you had a good experience here with Mike. Congratulations on your new Honda! I hope to see you in the future. --Joel Richards, General Manager

June 22, 2011

Very customer service orientated...went to another dealership (Herb Chambers in Westboro) and was very disappointed and then went to Bernardi and was very pleased. All people very friendly even those More

by MEVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4
Jun 23, 2011 -

Bernardi Honda of Natick responded

MEVT - I'm sorry to hear about you bad experience at that other dealership but I'm very happy that you decided to pay us a visit. Thank you for taking a minute to review us, and also for your willingness to recommend us to others. Congratulations on your new Honda! I hope to see you next time. --Joel Richards, General Manager

June 22, 2011

I went in looking for a specific car from the website. Alex (salesman) found the car in the lot and within 20 minutes I was test driving it. I liked the car, and Alex gave me the online price, and even a More

by Lnorquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 23, 2011 -

Bernardi Honda of Natick responded

Lnorquist - Thank you for taking the time to review us, I really appreciate that. I'm glad you had a wonderful experience and that you were in-and-out in such a short time. Congratulations on your purchase! I hope to see you in the future. --Joel Richards, General Manager

June 21, 2011

My wife and I had previously purchased a car from Bernardi with a good experience, so we went back. The second time around, the sales process was fine, but their follow-through was ABYSMAL. - The More

by veector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Seth
Jul 06, 2011 -

Bernardi Honda of Natick responded

Veector, We apologize for the issues you experienced. We are glad we caught the damage before delivery and were able to replace the vehicle prior to delivery. I'm sorry the items we provided at no cost as a gesture of goodwill didn't seem to be adequate compensation for the inconvenience. We truly do aim to provide an excellent experience - although this time around it appears as though we stumbled a few times. Please accept our apologies and thank you for your feedback. We encourage you to reach out to us anytime we do as we really do care and want to correct the issue. Thank you for the feedback and rest assured we will try to prevent any of our valued customers from experiencing this again. Seth Marshall, General Sales Manager.

June 20, 2011

Both Mohammad and Mani are friendly through out the process. Muhammad worked very hard to set up this deal according to my expectation and Mani has worked with the finance people at honda to approved t More

by habrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad and Mani
Jun 23, 2011 -

Bernardi Honda of Natick responded

habrar - "Bernardi for now, Bernardi for life", is something we take very seriously around here. Thank you for the advice. I'm glad that you had a good experience with both Mohammed and Mani. Congratulations on your new Honda and I hope to see you in the future! --Joel Richards, General Manager

June 17, 2011

I purchased a CRV from Bernardi two years ago and was quite pleased with the level of service I receved from Amir as well as the service form Bernardi's service department over that last two years. I cam More

by bharr921
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Sabet
Jun 23, 2011 -

Bernardi Honda of Natick responded

bharr921 - I'm glad you decided to come back and pay us another visit. And I'm also glad that now you're driving something with better mileage. That's really important! Thank you for reviewing the dealership, service department and Amir, and also for being willing to tell your friends about us. I appreciate that and I hope to see you next time. Congratulations on your new Civic! --Joel Richards, General Manager

June 17, 2011

I spent several weeks on cars.com and auto trader trying to find the right car. We finally found a used Toyota Corolla at Bernardi Honda in Natick. Randomly walked in with my 2 1/2 year old about half an More

by ahusain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Jun 23, 2011 -

Bernardi Honda of Natick responded

ahusain - Don't worry about the time, I'm glad you came in! I'm also glad to hear that you are so happy with your experience, and that Muhammed was able to work everything out. Too bad you're not a Honda person, but I bet we could convert you. Congratulations on your purchase! I hope to see you in the future. --Joel Richards, General Manager

June 14, 2011

My experience here was so great as a first time car buyer! Muhammed Ali was so good to me and really made sure that I was happy! You can tell he really cares about his customers. Everyone there was so More

by Sarah17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammed Ali
Jun 23, 2011 -

Bernardi Honda of Natick responded

Sarah17 - I'm glad we were able to make your first car-buying experience so good! Thank you for writing this excellent review and for telling all your friends about us. Congratulations on your new Honda! I hope to see you in the future. --Joel Richards, General Manager

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