Bernardi Honda of Natick

Doing research first on the Internet With Bernardi seemes pleasant and helpful UNTIL I actually went to the showroom where none of what I was told and promised happened. The car I wanted was not on the lot pleasant and helpful UNTIL I actually went to the showroom where none of what I was told and promised happened. The car I wanted was not on the lot even though I was told there were several with the trim level and color I was seeking which is pretty standard i. e. Black exterior with ivory leather interior. At the showroom the price jumped and another destination fee was trying to be added to the Internet price. My trade was not going to come in close to what other Honda dealers were willing to pay so after a number of aggrevating minutes of bait and switch tactics I left and I would not buy a Honda car from this firm in the future either. There are too many other good honda dealerships to visit where the staff behind the counter are really interested in the customer rather than massaging their own inflated egos with one another. I am very happy with my purchase from another reputable Honda Dealer in the area and I saved THOUSANDS of Dollare by driving away from Bernardi Honda without buying my new car there. More

This is the second car I have leased from Mohammad. I would definitely recommend this dealership to others. It came down between a Pilot and CRV. I made them give me financing and leasing information ove would definitely recommend this dealership to others. It came down between a Pilot and CRV. I made them give me financing and leasing information over a multiple day span. I had done my research between Bernardi and two other dealerships, and Mohammad worked with me to get the best price. More

I have been a long-time Bernardi Honda customer, and have always had a positive experience with my new car buying as well as with the service department. My salesman, Denis Swift, was very knowledgeable and always had a positive experience with my new car buying as well as with the service department. My salesman, Denis Swift, was very knowledgeable and made sure all my needs were taken are of. He thoroughly went over all the features of my new car. He was attentive and took the time necessary to explain all the paperwork. I feel I got a wonderful price for my new CRV. More

My overall experience was Excellent. Jamal and Scott made the difference. I would definately buy another vehicle from this dealership. I would also refer this dealership to anyone. The facility was clean, or the difference. I would definately buy another vehicle from this dealership. I would also refer this dealership to anyone. The facility was clean, organized and friendly. Jamal was especially comfortable to work work with. He reads people well, and knows how to handle customers. Sasha from customer service was unbelievable helpful on the phone when I called with some questions regarding my new car. Thanks to everyone at Bernardi Honda of Natick, Ma. Lisa More

The salesman we dealt with at Bernardi Honda, Denis Swift, was very friendly, easy-going, and helpful throughout the entire car-buying process.He took the time to carefully explain everything we needed Swift, was very friendly, easy-going, and helpful throughout the entire car-buying process.He took the time to carefully explain everything we needed to know, and facilitate the actual purchase of the car. Everyone else we met at the dealership while buying the car was very pleasant as well. Denis took us on a tour of the service department and I was very impressed by how clean and orderly everything looked. I'm sure our car will be in good hands there. And best of all, free popcorn was available in the showroom. More

I can't say enough about the Peter Nannery/Salesman and the Service Department at Bernardi Honda. It was a great experience buying a car from this dealership and they honestly mean it, when they say Berna the Service Department at Bernardi Honda. It was a great experience buying a car from this dealership and they honestly mean it, when they say Bernardi for now and for life. I've been at the service department twice so far and have one more visit to finalize items that needed attention from the sale. I'm extremely happy I purchased the ceritified Accord and from Bernardi. I'll continue to service and purchase all my vehicles from this dealership. Extremely professional, helpful, respectful, courteous and most of all make you feel like you're a member of their family. Thank you so very much Bernardi Honda, Sales and Service Team. Awesome dealership with awesome employees. I'll be a customer for life. I love my Accord !!!!!!! More

Having had previous experiences at a couple of other dealerships in the area, we have no words to describe what a difference Mike, David and Sasha can make. Mike, the sales representative, is very kno dealerships in the area, we have no words to describe what a difference Mike, David and Sasha can make. Mike, the sales representative, is very knowledgeable, reliable, enthusiastic, hard working and willing to go above and beyond his duties in order to make a client happy. He delivers on his promises and will make sure you are entirely pleased and comfortable with the purchase. You will not feel pressured but rather engaged in the process of deciding what car would best work for you, taking into account your needs as well as your budget. Mike is not your typical car salesman but more like an advisor and we very much appreciated him for that. I ended up with an amazing car, better then I hoped for. David, the business manager, surely knows his numbers. He is helpful, efficient, knowledgeable and ready to work within your financial comfort zone. His first priority is making sure you leave the dealership with peace of mind that you got the best possible financial arrangement. He is truly patient and funny yet incredibly competent. Sasha will help you accessorize your car. She is also the one that makes sure you got what you need in your car without pushing anything you obviously have no use of. I was pleased with what I ended up adding to my car; from the remote starter to the cargo mat, I could not be happier with my choices. I loved that Sasha explained all options and helped me choose the essentials without going over my budget. This is by far one of the best experiences we have ever had in terms of car purchasing. I am glad our car search ended at Bernardi a year ago when we bought the first CRV. Today, for a second time Mike, Dave and Sasha reconfirmed our belief that there is only one dealership for us. Bernardi team, thank you for your integrity, dedication and hard work! More

Best experience I've had at a dealership in my life. Friendly, accomodating, patient and fun. I didn't feel like I was being hustled or pressured. Muhammed is one of the nicest people I've ever met. Friendly, accomodating, patient and fun. I didn't feel like I was being hustled or pressured. Muhammed is one of the nicest people I've ever met. I would highly recommend Bernardi Honda to friends and family. More

Harvey is one of the friendliest, most responsive internet dealer consultants I've met. And I've met many over the course of visiting about 15 dealerships during my car search. John is by far the b internet dealer consultants I've met. And I've met many over the course of visiting about 15 dealerships during my car search. John is by far the best sales consultants I've worked with. At no time did he pressure me or make me feel rushed. He listened to my concerns and was very patient as I weighed my decision and tried out different vehicles. He is also just a very affable personality and very fun to talk with about fun stuff, other than buying a car. He does not fit the mold of a typical car salesman. He's the kind of guy you could have a beer with. He puts you at ease and politely asks for your business, but wants you to be completely satisfied with the deal. I bought my car somewhere else, but I should have bought it at Bernardi because it was John who should have truly earned my business. Don't listen to the negative reviews on here. The sales team at Bernardi are very friendly and respectful. I would recommend all my friends to go to Bernardi and specifically, to work with John. Even though I did not buy the car at Bernardi, I plan to take my car there for all my service and maintenance needs. I've heard they are tops in that department as well, and they have certainly earned that from me. More

My experience at Bernardi Honda in Natick was EXCELLENT!!!! John Dwyer was great to work with. He was attentive to my requests, and patient explaining everything to me. I would recommend Bernardi EXCELLENT!!!! John Dwyer was great to work with. He was attentive to my requests, and patient explaining everything to me. I would recommend Bernardi Honda to all my friends. If you're going to purchase/lease a car make sure you find John and you will see exactly what I mean. More