
Bernardi Honda of Natick
Natick, MA
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My experience at Bernardi Honda was excellent because the customer service was excellent and Mo was sensitive to my needs and explained everything I needed to know. This dealership and Mo were very friendly customer service was excellent and Mo was sensitive to my needs and explained everything I needed to know. This dealership and Mo were very friendly and made sure I was taken care of not only with the car I wanted, but personally too. They gave me a great price for the car I wanted and I walked out of the dealership extremely happy. My overall experience at Bernardi Honda and with Mo was more than great, it was outstanding! More
Bernardi Honda is a great dealership in every single way! The staff is extremely helpful and friendly and their patience is over the top. Muhammad Ali was my sales consultant and he did a marvelous job! M The staff is extremely helpful and friendly and their patience is over the top. Muhammad Ali was my sales consultant and he did a marvelous job! My parents do not speak English and he took the time to explain everything to me and then let me translate it, but he also found someone who could speak Spanish to make my parents feel comfortable. In the finance department JC did an awesome job and I finally got approved! I recommend this dealership without a doubt. I only have good things to say and if they treat everybody the way they treated me and continue with the good work, I am sure they will get the President's Award again! Thanks Bernardi Honda for my new Civic Coupe!! More
calm, rational and straightforward are not the attributes of most salesmen, but they completely suit Mr. Ali and his colleagues. I would absolutely recommend them, and have. They offered a fair deal, a soli of most salesmen, but they completely suit Mr. Ali and his colleagues. I would absolutely recommend them, and have. They offered a fair deal, a solid product, and prompt and professional service. When I need another Honda they will be my only stop More
I am a no-nonsense customer. I did my online research, received three quotes and visited 4 dealerships before purchasing. I had my checkbook and was prepared to pay cash. I was not interested in a best fr received three quotes and visited 4 dealerships before purchasing. I had my checkbook and was prepared to pay cash. I was not interested in a best friend or a "meet and greet" with four or five managers. I had chosen a 2010 base-model Honda Fit automatic. I had 3 acceptable color choices. I arrived at Bernardi Honda with a print out of their fair internet quote ($800 - $2,000 below the other area dealearships). I called ahead to make sure I could test drive the actual car I wanted to buy. When I arrived, Steve Dionis, the salesman, was polite and well-informed. He had the car I requested ready for a test drive. He was able to cut the entire deal and did not waste my time trying to "sell me up". In an embarrassing turn of events, I could not locate the title to my old car. This situation was not used as a point of advantage at the end of the negotiation and the dealership had an acceptable procedure for dealing with the snag. It is remarkably simple. Bernardi Honda had the promised car on the lot, offered me a fair price and a decent trade-in and treated me with genuine respect. More
I had a great experience at Bernardi Honda and received a great price for a Civic LX right away on the phone. Mo was professional, friendly and obviously committed to his work. JC in the finance department w great price for a Civic LX right away on the phone. Mo was professional, friendly and obviously committed to his work. JC in the finance department was amazing to work with as well and really wanted to work with you. It was the first time I can honestly say I enjoyed getting a new car, very different from other dealers! Would highly recommend them to anyone looking for a great deal. More
I had a great experience with Muhammad and JC at Bernardi. The whole buying process was very smooth, and they walked me through every step. Muhammad went out of his way to make me feel important, an Bernardi. The whole buying process was very smooth, and they walked me through every step. Muhammad went out of his way to make me feel important, and explained every part of the process in great detail. The entire team was very friendly, and I've already recommended the dealership to several friends. Very pleased. More
I had never bought a car through a dealership before. This was a new experience overall for me. Bernardi, from the minute I walked through the door, was very attentive and proactive towards me. The ass This was a new experience overall for me. Bernardi, from the minute I walked through the door, was very attentive and proactive towards me. The associates were not overwhelming, but allowed me enough distance to look at what I wanted to see, but also give me water, coffee and help. The associates were knowledgeable and they were willing to work with me and find me exactly what I wanted. I was directed to cars that were in my description and I was able to test drive them. I was given all information I asked for and learned many new things to make my buying experience excellent. I was more than satisfied overall with everyone and my car. As for Meishan, she listened to my needs and found me cars that were exactly what I was looking for. She kept me up to date on all the paperwork. She was polite and experienced. I went to 3 other dealerships that barely even acknowledged me for 30 minutes before leaving. I would recommend Bernardi to anyone looking for a great showroom and professional care. Thank you very much. More
Jeff was a pleasure to deal with! Cut right to the chase on price. Felt like he was working with us and not against us. Didn't feel like we were playing games to get a deal done. The trade was a lot of giv on price. Felt like he was working with us and not against us. Didn't feel like we were playing games to get a deal done. The trade was a lot of give and take but again felt like Jeff did his best for us. Jeff went above and beyond in securing our car on time. Car was delivered to the wrong site and Jeff went to get it pretty much on his time so we could get it on time. Had questions and Jeff was always available or just a phone call away. Will definitely check back in when buying in the future. Thanks! More
We bought our Honda CR-V and the transaction went very smoothly. Moe (our saleman) was a wonderful man, very nice and informative. We will definitely refer family and friends to this dealer in the futur smoothly. Moe (our saleman) was a wonderful man, very nice and informative. We will definitely refer family and friends to this dealer in the future. We love our Honda CR-V, it's awesome and we're looking to drive it for another 8-10 years. More
As soon as I walked up to the dealership Amir was outside with a smile ready to greet me. We went inside to a busy showroom but he made me feel like I was the only one there. After talking just for a short with a smile ready to greet me. We went inside to a busy showroom but he made me feel like I was the only one there. After talking just for a short time, telling himm what I was looking for he was able to find the car I wanted INSTOCK!!! and at a better price thean I expected Everone in the dealership made me feel very welcome, and will be buying another car from them. The next day Amir even got my girlfriend in a new car at saving her $$$$ on her old car payment. All thanks to Amir. Its true "Bernardi for now, Bernardi for life" More