Bernardi Honda of Natick

When my 17 year old Honda Civic died last November, I dreaded having to look for a new car. I was afraid I'd have to deal with pushy, high-pressure, auctioneer-paced salesmen. I was, therefore, pleasantl dreaded having to look for a new car. I was afraid I'd have to deal with pushy, high-pressure, auctioneer-paced salesmen. I was, therefore, pleasantly surprised by salesman Steve Dionis at Bernardi Honda. Steve was calm, patient, personable, and knowledgeable about the different Honda vehicles. He gave me the impression that he was more concerned with my finding the right car to suit my needs than with anything else. For example, I was infatuated with the metallic orange Jet in the Bernardi lot that day, being largely wowed by the color. Steve explained that the Honda Jet was a newer design than the Civic and that the Civic had therefore had many more years to evolve--many more years in which the automobile engineers could iron out the design kinks, so to speak. It was a line of reasoning that made sense to me and helped restore to me a sense of proper priorities. Moreover, when there was some sort of problem regarding getting our new license plates and registration in order, Steve kindly went out of his way to drive the new car directly to our home in Needham, so that we would not have to wait to receive the car. We appreciated his thoughtfulness and his “going the extra mile” (more like ten miles!) to deliver our car to us in a timely fashion. Since then, I've been enjoying driving my new black Honda Civic, which gets good gas mileage--I fill it up once every two weeks--and which is a reliable, safe, and rather sexy mode of transportation. More

I purchased my first Honda Accord from Bernardi in 1984. I keep returning because of the service, friendly environment and professional treatment they give me. What sets them apart from other dealers is the I keep returning because of the service, friendly environment and professional treatment they give me. What sets them apart from other dealers is the lack of pushing to close the deal "now". They are very patient and want to help you find the right car for you. I never felt under pressure to close the deal. A Bernardi "for life customer". Russ More

My car died at a gas station across the street. After getting it jump started, I called to see if they could squeeze me in to take a look at the battery & starter system. They said to come by, and askin getting it jump started, I called to see if they could squeeze me in to take a look at the battery & starter system. They said to come by, and asking a couple questions about the car's history over the phone, determined I was due for service anyway. They took the car right away, and their driver was able to take me to work and pick me up when the car was finished. They replaced the battery which was the cause of the original issue, and it's been running fine since. My only criticism is that they neglected to reset the oil life meter in the dash (oil change was part of the service they performed), but I figured that out myself. Overall, a great experience and they made sure my car problems did not interfere with my day. More

from the very moment we walked in we were treated with respect and no noncence genuine caring about our needs. the staff there were also the best of any of the other dealers we visited. everyone there gav respect and no noncence genuine caring about our needs. the staff there were also the best of any of the other dealers we visited. everyone there gave us the truth based on our knowledge and they were very organized and efficient. the best dealer we ever delt with in our 35 years of car buying. sincerely ks and td More

This is my first new car and the people at Bernardi just made it EASY and friendly. They gave me a price they honored the price and there were no games what so ever they never tried to take advantage of my made it EASY and friendly. They gave me a price they honored the price and there were no games what so ever they never tried to take advantage of my gender and treated me with the same respect as anyone else. I explained my time constraints because I was finishing up school exams etc and they had my car ready and got me out the door with time to spare. Everything was PERFECT from start to finish Bernardi for life is starting to make a lot of sense and it was worth driving a few extra miles in order to get the Bernardi treatment. I would suggest to anyone interested in saving time money and aggravation go to Bernardi first. One last thing on our way to play the NCAA's Womens Lacrosse Tournament I rec'd a text message from you guessed it my "new friends" at Bernardi wishing us good luck in the game. Thanks again Bernardi and Tim. More

I really wasn't looking forward to the process of buying a used car, but Jay and everyone at Bernardi Honda made it as stress-free as possible, with a minimum of sales-talk B.S. Jay even picked me up from a used car, but Jay and everyone at Bernardi Honda made it as stress-free as possible, with a minimum of sales-talk B.S. Jay even picked me up from the T station when I needed a ride to the dealership. More

Peter Nannery is the most professional salesman I have ever worked with. He's honest about what he can do for you in terms of price, and he does everything in his power to meet your financial goal. He's i ever worked with. He's honest about what he can do for you in terms of price, and he does everything in his power to meet your financial goal. He's incredibly friendly but not in an overbearing, typical salesman way, and he truly seems to care about his customers. The financer, David, is equally professional. He must have made ten phone calls on our behalf to assure us that we had proper insurance coverage before we drove off with our new car (something we should have checked for ourselves). A delight to work with. I would definitely shop again at Bernardi Honda. What a bright, comfortable, accommodating atmosphere. I almost wish I could go back tomorrow just to hang out with the awesome salespeople! More

It began with the website, I asked for ballpark lease figures over email several times, but the internet rep dodged the question everytime trying to lure me into the dealership (which wastes my time and figures over email several times, but the internet rep dodged the question everytime trying to lure me into the dealership (which wastes my time and their time if they can't get me a reasonable deal). At the dealership, everything was pretty standard, till we started talking about pricing, all numbers were hand-wavy and nothing was concrete, and some of the numbers were lies, blatant lies. Money factors that were magnitudes smaller than they actually were if you do out the calculation. So with an equivalent APR of 11% they tried to tell me it was 2.5% and I walked away. And even the last offer was terrible. In comparison I called another Honda dealer and asked for the exact same information and they gave it to me in 5 minutes over the phone and the deal was even better than the last one that Bernardi gave me. More

I went with the expectation of a painful purchasing process. I was happy to be surprised that the process was actually enjoyable. I was shown exactly what I asked for and Mike Moushon was very helpful process. I was happy to be surprised that the process was actually enjoyable. I was shown exactly what I asked for and Mike Moushon was very helpful explaining to me the differences between purchasing a leasing. Mike explained every step of the process clearly and made sure I understood it as well. They picked me up at work and brought me back to the dealership to complete the sale. My new Honda Accord was delivered to me in perfect condition and I actually look forward to having the car serviced at Bernardi Honda because the process looks to be very different than what I’ve experienced previously from other dealers or service shops. I highly recommend anyone looking to purchase a Honda in the Metro West area to use Bernardi Honda, you won't be disappointed. More

Very honest and straight forward with you. If it is Very honest and straight forward with you. If it is covered under warrany or some other program they will be sure and give it to you. I like the wa Very honest and straight forward with you. If it is covered under warrany or some other program they will be sure and give it to you. I like the way you get your car into the garage and then they make sure a rep os there for you to get the quote ready. Also love the free coffee, snacks, inspection and car wash. Bernardi for now...... Bernardi for life!!! More