Bernardi Honda of Natick

Ryan was extremely professional and courteous- a great addition to the service staff! He explained the recommended services clearly and kept me updated through the visit. addition to the service staff! He explained the recommended services clearly and kept me updated through the visit. More

Kerrey Melo is very attentive. He explained things thoroughly. He called back to me as I requested too. He explained things thoroughly. He called back to me as I requested too. More

Excellent service. . Professional, thorough, and friendly. Will certainly use Bernardi again. I've been very pleased. . Professional, thorough, and friendly. Will certainly use Bernardi again. I've been very pleased. More

The cost of labor for doing a oil change is ridiculous can get the oil change From local shop cheaper. can get the oil change From local shop cheaper. More

I have complete confidence in Bernardi Honda service. They are professional and friendly and helpful. I can make an appt when needed. I get updates on repairs. They stand behind their work. I have been b They are professional and friendly and helpful. I can make an appt when needed. I get updates on repairs. They stand behind their work. I have been bringing my cars there for, I think, decades. I have had several Hondas and I think the product is great. But having a great service department helps me feel secure on the road that my car is in good repair. I love the new video repair updates, and the check list helps me plan future repairs. THANK YOU, Bernardi Honda (and Mike for taking such good care of me)! More

Good quality work from the technicians, Ryan was professional and knowledgeable. But high prices overall. professional and knowledgeable. But high prices overall. More

The technician stated he could not remove the lug screws without possible breaking the studs. He stated that all the lug screws were frozen in place and therefore, he could not rotate tires. Not true, he co without possible breaking the studs. He stated that all the lug screws were frozen in place and therefore, he could not rotate tires. Not true, he could not locate the proper tool which was inside the spare tire location. Subsequently, I took the car to a Mobile station where there was no issue removing the lugs and rotating the tires. I did not receive any documents/papers on the new battery. When the new battery was installed, the technician did not wait for all systems to be reestablished and the car was released without access to radio. More

Michael was so helpful and knowledgeable. Very friendly staff! I would recommend Bernardi Honda to everyone. Very friendly staff! I would recommend Bernardi Honda to everyone. More

Was running late to pick up my car. Got there after closing. Henry stayed and waited for me. That's service. Got there after closing. Henry stayed and waited for me. That's service. More

very polite, professional, finished promptly. will go back again for repairs done done with my assessment will go back again for repairs done done with my assessment More