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Bernardi Honda of Natick

Natick, MA

4.5
1,666 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,666 reviews

April 02, 2010

Bernardi Honda is a great dealership and they have lots of knowledge and expertise when it comes to the Honda brand . They stand behind the Honda brand and support you with any questions or concerns you ma More

by lw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
muhammad ali
Apr 28, 2010 -

Bernardi Honda of Natick responded

LW - I appreciate you spending the time and writing about your positive experience at Bernardi Honda. We strive for exceptional service for with every customer and try to make purchasing a new or used vehicle stress free as possible. Thank you for your business. – Joel Richards, General Manager.

March 22, 2010

Denis listened and understood what I wanted to accomplish and targeted the right car to meet my needs. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX More

by rmongeau
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Swift
Mar 26, 2010 -

Bernardi Honda of Natick responded

Rmongeau – Congratulations on your new Honda. Thank you for your comments about Denis Swift. We appreciate your business. – Joel Richards, General Manager.

March 18, 2010

Great buying experience. I was not pressured at all and was made to feel very comfortable with the whole process. Knowledgeable and friendly sales rep. Fair price. Will go back for service based on this More

by pjgrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Mar 26, 2010 -

Bernardi Honda of Natick responded

Pjgrady - Thank you for purchasing your Honda at Bernardi Honda. It’s great to hear that Muhammad Ali was able to exceed your expectations. It has been our pleasure to assist you we look forward to helping you in the future. – Joel Richards, General Manager.

March 18, 2010

I didn't have a resveration but was having a problem with my car. Bernardi Honda had one of their best techs go out with me on a ride. When I got up to over 50 miles an hour car would lose power. The tech kn More

by SkiMan43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advosir
Mar 26, 2010 -

Bernardi Honda of Natick responded

SkiMan43 – I’m glad you were able to take advantage of Bernardi Honda’s “Road Test Plus Program”. This program is one of the benefits of servicing your Honda at Bernardi Honda. With the "Road Test Plus Program" you get one on one consulting services from our Honda Master techs. Thank you for business and kind feedback. – Joel Richards, General Manager.

March 17, 2010

Everyone was very friendly, polite, and went out of their way to be accomodating. We were shown around the dealership, and all your services were explained to us. Everything we needed to know about the new More

by marilyng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon
Mar 17, 2010 -

Bernardi Honda of Natick responded

Marilyng - Thank you for terrific comments about your experience at Bernardi Honda. It is great to hear from our customers especially repeat customers like you that our team is providing a high level of customer service. This is what we strive for with every customer and every transaction, and is central to our way of life, "Bernardi for Now.... Bernardi for Life." Thank you! – Joel Richards, General Manager.

March 14, 2010

I purchased a 2007 Honda Civic this month. I had a great expeirance with purchasing my new car. Armir showed great customer service skills and made my car buying experience easy and enjoyable. I would def More

by StephanyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Sabet
Mar 17, 2010 -

Bernardi Honda of Natick responded

StephanyK - Thank you for taking the time to share your sales experience at Bernardi Honda and with Amir Sabet. Amir is committed to providing outstanding customer service. Thank you for choosing Bernardi Honda. – Joel Richards, General Manager.

March 10, 2010

I bought an Accord from this dealer in 2004. Loved it. Traded that in for a new Civic in March and had another good experience at the same dealer (Bernardi Natick). I've been pretty consistently impressed More

by Soxxfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Sabet
Mar 17, 2010 -

Bernardi Honda of Natick responded

Soxxfan – Thank you for your feedback regarding your second purchase from Bernardi Honda. We really do try to make it easy to purchase a new vehicle. It should be a great fun experience. Let’s hope the Red Sox have a great year too. I believe they have an excellent pitching rotation and can go all the way this year. Again, thank you for your business. – Joel Richards, General Manager.

March 09, 2010

This was a great dealership to work with when I recently purchased a new honda CRV. All the employees were very friendly and accommodating and the salesman Muhammed was great to work with. He was professi More

by fuferfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammed Ali
Mar 17, 2010 -

Bernardi Honda of Natick responded

Fuferfi - Thank you for comments about your sales experience at Bernardi Honda and Muhammad Ali. It is flattering to hear that our staff is provided you a high level of customer service. We want you to know how much we appreciate your business. Thanks again. – Joel Richards, General Manager.

March 08, 2010

I have only had a nail fixed in my tire and one oil change (free) I understand that the next oil change will be $38.95 which I feel is extremely high. My experience with buying my car was very good a More

by frannie28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dionis
Mar 08, 2010 -

Bernardi Honda of Natick responded

Frannie28 – Thank you for purchasing and servicing your new Honda with us at Bernardi Honda. I’m glad that Steve Dionis was so helpful during your purchase. I also wanted to bring to your attention that when it comes time to service your Honda that you go to www.BernardiHonda.com and take advantage of the money saving coupons for our Service and Parts Departments. There you will find coupons for oil change specials, free loaner vehicles, discounts on maintenance check-ups, discounts on accessories, and more. The specials change monthly so be sure to go to the website before your come back for service. Again, thank you and we appreciate your business. – Joel Richards, General Manager.

March 07, 2010

i bought a new honda crv via the internet. i thought the price was very reasonable and was pleased with the attitude of the internet person, darrick. i chose mohammed ali (really !) as my salesperson as h More

by talltech1580
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PETER NANNERY
Mar 08, 2010 -

Bernardi Honda of Natick responded

Talltech1580 – Please accept my apology for the treatment you first received from Muhammad Ali. As you said Muhammad gets great reviews from his customers. I can not offer any excuse for what had transpired with Muhammad. I have reviewed your experience with him in an effort to prevent such behavior from recurring. I am happy that decided to stay with us and give us another chance to help with your purchase. I’m glad Peter Nannery was able to assist you and put you at ease and make your sales experience a good one. Peter is a great Bernardi team member. I hope he doesn’t take your suggestion and run for public office. He would be missed here at Bernardi Honda. I want to take you for choosing Bernardi Honda and for your candid feedback. – Joel Richards, General Manager.

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