Bernardi Honda of Natick

I really enjoyed my service experience at Honda Bernardi in Natick. I took advantage of their courtesy shuttle service and met an amazing gentleman who was respectful and inquisitive. We were driving in poo in Natick. I took advantage of their courtesy shuttle service and met an amazing gentleman who was respectful and inquisitive. We were driving in poor weather and he knew a short cut that saved about 30 minutes of traffic time by utilizing back roads. While I thought the charge for service was a bit high for what basically amounts to an oil change (7,500 mile svc), I took advantage of web discount coupons and a free car wash offering so it made the higher price more acceptable. They quoted a price, did the work in a timely manner and called me before the noon dealine that we had mutually agreed on. The charge was in line with the price quote. The shop was clean, the agents dressed smartly, and I was treated with respect. I had a miserable purchasing experience at Boch Honda in Norwood after the representative in Natick inspired me to purchase on Odyssey instead of a Sienna. I did get an aggressive price from them that Bernardi at the time couldn't match. I felt badly that we couldn't buy at Berardi but I always knew that for service I would have my work done at Bernardi. After this experience I will return to Bernardi for follow up service. Bernardi for now..Bernardi for life!!! Jeff Miller 781-264-2387 More

I ordered a list of parts for my vehicle from this website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of my parts I received was wrong but by Quick email response times and great customer service, this is being corrected. This is a great dealer in my opinion. More

I ordered a list of parts for my vehicle from this website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of my parts I received was wrong but by Quick email response times and great customer service, this is being corrected. This is a great dealer in my opinion. More

Went in at the end of November and dealt with Mohammad. The civic I intended to take for a test drive had been sold, but Mohammad provided us a list of the available cars. After taking a car I selected ou The civic I intended to take for a test drive had been sold, but Mohammad provided us a list of the available cars. After taking a car I selected out for a test drive we started talking about purchasing the vehicle. Mohammad was very professional and wasn't pushy. Ended up purchasing the car that night and dealing with George for financing. Overall it was a great, professional experience. More

I brought the car in for routine maintenance - everyone I dealt with was friendly and cooperative I've been bringing my cars back for service since mid-1990s without problems. The staff have always been re dealt with was friendly and cooperative I've been bringing my cars back for service since mid-1990s without problems. The staff have always been respectful and courteous. Shuttle service was great when I needed it. More

We had a great experience with Bernardi Honda and with Muhammad Ali (salesperson), start to finish. We had spent much time comparison-shopping at many dealerships and private sales as well, and we found t Muhammad Ali (salesperson), start to finish. We had spent much time comparison-shopping at many dealerships and private sales as well, and we found that the price we got for a CERTIFIED vehicle was superior to any other. Also, we consider ourselves aggressive negotiators and felt that we received a good deal across the board. We recently bought another vehicle at BOCH and found that their customer service was inferior to Bernardi's, and that BOCH's prices were higher. Muhammad Ali was very attentive and assisted us with our specific requests. We highly recommend you consider this dealership. More

Service is good. Recommended service schedule does not Service is good. Recommended service schedule does not match the recommended service schedule in the cars owner's manual...the dealer's schedule is s Service is good. Recommended service schedule does not match the recommended service schedule in the cars owner's manual...the dealer's schedule is shorter!!! Customer Service friendly, cooperative and very knowlegable. Cost was high, but cost to service a Honda automoble, I have found is high in all Honda dealers. More

Car was brought in for 20K service. No alignment sheet with stats given at time of pick up. Car was pulling right before alignment and still had some pull to right after. When having alignment with my oth with stats given at time of pick up. Car was pulling right before alignment and still had some pull to right after. When having alignment with my other vehicle(not Honda), they furnish me a sheet with before and after alignment to show correction made. All Bernardi Honda give you is a block checked alignment was performed. More

This "deal" for a "lease to lease" exchange was the most wonderful experience my wife and I have ever had in a dealership, with the exception of one owned by a close friend in New Hampshire, where before I wonderful experience my wife and I have ever had in a dealership, with the exception of one owned by a close friend in New Hampshire, where before I met Seth Marshall at Bernardi Audi, my family had bought 24 Hondas and Audis. It is no longer a convenient place to go for cars, and we feel we have more than replaced that experience. Bernardi Honda is awesome; the physical presentation of showrooms, service facilities, customer amenities are superb. And the employees seem genuinely desirous of making the customer happy, first, and then closing the deal. Everything was ready when we arrived to pick up the new car; the review of all of the "ins and outs" was complete; the gas tank was full; everything was perfect!!! I hope that we will successfully suggest to two of our children who are getting close to needing three new cars that they get them from Bernardi Honda and Seth Marshall and his colleagues. They are the best!!! John Lewis More

The price is often higher than I wish to pay, however the service was good and I want to use Honda parts. Therefore I went with the dealership to have this work done. There is nothing more to add to this a service was good and I want to use Honda parts. Therefore I went with the dealership to have this work done. There is nothing more to add to this and I am trying to get to 250 characters so I can send this off. More