Bernardi Honda of Natick

Went in at the end of November and dealt with Mohammad. The civic I intended to take for a test drive had been sold, but Mohammad provided us a list of the available cars. After taking a car I selected ou The civic I intended to take for a test drive had been sold, but Mohammad provided us a list of the available cars. After taking a car I selected out for a test drive we started talking about purchasing the vehicle. Mohammad was very professional and wasn't pushy. Ended up purchasing the car that night and dealing with George for financing. Overall it was a great, professional experience. More

I brought the car in for routine maintenance - everyone I dealt with was friendly and cooperative I've been bringing my cars back for service since mid-1990s without problems. The staff have always been re dealt with was friendly and cooperative I've been bringing my cars back for service since mid-1990s without problems. The staff have always been respectful and courteous. Shuttle service was great when I needed it. More

We had a great experience with Bernardi Honda and with Muhammad Ali (salesperson), start to finish. We had spent much time comparison-shopping at many dealerships and private sales as well, and we found t Muhammad Ali (salesperson), start to finish. We had spent much time comparison-shopping at many dealerships and private sales as well, and we found that the price we got for a CERTIFIED vehicle was superior to any other. Also, we consider ourselves aggressive negotiators and felt that we received a good deal across the board. We recently bought another vehicle at BOCH and found that their customer service was inferior to Bernardi's, and that BOCH's prices were higher. Muhammad Ali was very attentive and assisted us with our specific requests. We highly recommend you consider this dealership. More

Service is good. Recommended service schedule does not Service is good. Recommended service schedule does not match the recommended service schedule in the cars owner's manual...the dealer's schedule is s Service is good. Recommended service schedule does not match the recommended service schedule in the cars owner's manual...the dealer's schedule is shorter!!! Customer Service friendly, cooperative and very knowlegable. Cost was high, but cost to service a Honda automoble, I have found is high in all Honda dealers. More

Car was brought in for 20K service. No alignment sheet with stats given at time of pick up. Car was pulling right before alignment and still had some pull to right after. When having alignment with my oth with stats given at time of pick up. Car was pulling right before alignment and still had some pull to right after. When having alignment with my other vehicle(not Honda), they furnish me a sheet with before and after alignment to show correction made. All Bernardi Honda give you is a block checked alignment was performed. More

This "deal" for a "lease to lease" exchange was the most wonderful experience my wife and I have ever had in a dealership, with the exception of one owned by a close friend in New Hampshire, where before I wonderful experience my wife and I have ever had in a dealership, with the exception of one owned by a close friend in New Hampshire, where before I met Seth Marshall at Bernardi Audi, my family had bought 24 Hondas and Audis. It is no longer a convenient place to go for cars, and we feel we have more than replaced that experience. Bernardi Honda is awesome; the physical presentation of showrooms, service facilities, customer amenities are superb. And the employees seem genuinely desirous of making the customer happy, first, and then closing the deal. Everything was ready when we arrived to pick up the new car; the review of all of the "ins and outs" was complete; the gas tank was full; everything was perfect!!! I hope that we will successfully suggest to two of our children who are getting close to needing three new cars that they get them from Bernardi Honda and Seth Marshall and his colleagues. They are the best!!! John Lewis More

The price is often higher than I wish to pay, however the service was good and I want to use Honda parts. Therefore I went with the dealership to have this work done. There is nothing more to add to this a service was good and I want to use Honda parts. Therefore I went with the dealership to have this work done. There is nothing more to add to this and I am trying to get to 250 characters so I can send this off. More

I recently purchased a 2009 Honda Ridgeline RTL from Bernardi. New car purchases can be complicated, especially with price negotiating, dealing with trade in values and working to get the exact car you Bernardi. New car purchases can be complicated, especially with price negotiating, dealing with trade in values and working to get the exact car you are looking for. Also, purchasing a 2009 Ridgeline is difficult at this time of year due to their limited availability and good pricepoint. Bernardi found the exact vehicle I wanted at a price that met my expectations. Although every car transactions has a few hiccups along the way, Bernardi came through and delivered my vehicle per my expectations. My initial emails and calls to Bernardi were answered by Jessie Welsh who had a genuinely refreshing attitude that made me decide to visit Bernardi and see what they can do. Muhammed was helpful in coordinating my primary requirements. Scott Wells helped close the deal and tie up a few loose ends. Overall, I believe Bernardi is a professional company that understands the customer and, in the end, seeks to make the transaction right. More

Once again Bernardi Honda was above and beyond great! I had a minor problem with the wiper on the back of my Odyssey. I was nearby so I swung in to make an appointment to get it looked at. They told me to had a minor problem with the wiper on the back of my Odyssey. I was nearby so I swung in to make an appointment to get it looked at. They told me to step out of the car and took it into service without an appointment!!!!! They fixed it free of charge and I was on my way in less than 20 minutes! Talk about great customer service!!! I would never go anywhere else for service on my Honda. I also recommend them to all my friends and family. More

Let me say that I will NEVER go anywhere but to Bernardi Honda for service. My car is well beyond its warranty and I had a repair that was going to be quite costly for me. My guy-Bob Gaza made a call to A Honda for service. My car is well beyond its warranty and I had a repair that was going to be quite costly for me. My guy-Bob Gaza made a call to American HOnda and got the repair covered by a "goodwill" repair- I have no idea what it means, but I know this I only paid for part of it! I was happy to pay for my rental that day since they were saving me money! Bernardi is the absolute best when it comes to customer service and putting the customer first and prices second! Thanks Bob! More