Bernardi Honda of Natick

Price was high, but as they say, "it is what it is." One thing that I have notice you have started doing is you place the part that was replaced in a bag and leave it in the car. Such a great idea - makes thing that I have notice you have started doing is you place the part that was replaced in a bag and leave it in the car. Such a great idea - makes the customer see/feel/touch what was replaced! More

A terrific buying experience; everyone was very helpful and informative, with no hard sell pressure at all. The internet sales person (Lisa) gave me what I wanted (a firm price) right away, with no games o and informative, with no hard sell pressure at all. The internet sales person (Lisa) gave me what I wanted (a firm price) right away, with no games or hassles. The salesperson (Peter) was great, answering questions and taking sufficient time to make me sure I got the car I wanted; he also provided a helpful tour of the facility and introduced several other employees. His sales style was upbeat and enthusiastic but not aggressive or pushy in the least. The other post-sales people (accessories, finances) were also helpful without trying to pressure me to purchase any add-ons. The price provided was excellent, and the car was in great shape when I picked it up. They were very flexible about scheduling the pickup, working around my schedule and offering to send someone to bring me to the dealership. I can't say enough about the helpfulness and courtesy of everyone, including other employees who kept asking if I had been helped and who seemed genuinely interested in making sure that I was satisfied. On the basis of this purchase, I would recommend this dealer very highly. More

So I decided it was time to buy my little sister a little gift. A car for her to drive around instead borrowing everybody else's. I decided on a Fit. I dealt with Mohammad and this was the best experience I gift. A car for her to drive around instead borrowing everybody else's. I decided on a Fit. I dealt with Mohammad and this was the best experience I had at any dealership. No pressure and no games. Straight forward, honest and friendly. With other dealerships I felt like prey being hunted, but this was something totally unexpected. Hayden was also a very nice guy to deal with. Overall very happy with the purchase and experience at Bernardi. Definitely will come back here even though other dealerships are closer to proximity to where I live. More

I like Mr. Mohammed Ali too much, cannot live without him since he know the car business more than any one else. Good communciation, easy to understand my concern and help me in lease of Honda 2009 Accord ca since he know the car business more than any one else. Good communciation, easy to understand my concern and help me in lease of Honda 2009 Accord car. First time I bought car honda civic in 1996 then again in 2001 then again in 2006 now finally in 2009. Many of my families members and circle of friend really interst in him for car consultants. Other because of my hearing impairments very easy to communicate in the national language and english too. More

I purchased two (2) Honda's from this dealer in the last year and had one serviced there. The experience on buying was perfect. I asked for the best deal, he came back with a fair offer, I countered, he d year and had one serviced there. The experience on buying was perfect. I asked for the best deal, he came back with a fair offer, I countered, he dropped to my best price. Painless, which is why I purchased another one from there. The service experience was excellent. I have owned BMW's and Audi's in the past; then I had a family. The service (repair) was comparable. So much so it was surprising -- as I was not expecting excellent service. Highly recommend. More

Denis and Scott and the accessory sales person (Sasha ?) we're great to deal with. This is my second car from Denis. A real pro. The business office (some guy Dave) tried to sell me an inflated price exte we're great to deal with. This is my second car from Denis. A real pro. The business office (some guy Dave) tried to sell me an inflated price extended warranty when it was available on the web (from Bernardi) at a much lower price. I realize he's just doing his job but I would hate to see some elderly person or someone trying to make ends meet get stuck paying top dollar for this. I went back in for my inspection sticker and they got me in and out fast so I have to rate service a thumbs up also. More

To Whom it May Concern; I had the pleasure of being in To Whom it May Concern; I had the pleasure of being in your store on February. At that time I had the opportunity to be services by of your associ To Whom it May Concern; I had the pleasure of being in your store on February. At that time I had the opportunity to be services by of your associate one Josh mcclaskey who was most curtious and helpful. he delivered an outstanding service. Joshua was very polite and took the time to deliver a great servuce. I really felt like he cared about my business. It takes a special company to foster that kind of work ethic in a customer service rep that handles well their customers.I would like to sincerely thank you and your dealership for the way you respect your customers and go the extra mile. Again, thank you so much for your help and advice. I look forward to doing business with you again. Sincerely, Sara More

Great service by the Bernardi sales team! our Honda sales peson, Dennis Swift was tremendous: very knowledgble about Honda cars, and very helpful without being pushy, a real professional, and a pleasu sales peson, Dennis Swift was tremendous: very knowledgble about Honda cars, and very helpful without being pushy, a real professional, and a pleasure to work with. The entire Bernardi sales and support team was fabulous. My wife and I rate our sales experience as outstanding. Our sales person Dennis Swift and Sales manager Jeff Keast was also great. We were 100% satisfied with our first Honda purchase, and it was simply great. Dennis and Jeff were absolutely professional and remarkably helpful! We would rate this experience tops! Our new Honda was ready as promised, and it looked fabulous! GREAT EXPERIENCE! We can't thank the sales team enough! More

I have used them for service for the last 8 years, and gotten great service. They are bit expensive than others, but they are HONEST. They do what they say, unlike others who would just check e gotten great service. They are bit expensive than others, but they are HONEST. They do what they say, unlike others who would just check everything on the list, but not necessarily do all. More

Excellent customer service and knowledge of the cars that they sell. I just bought my second car at Bernardi and they are friendly, knowledgeable and very helpful throughout the entire buying process! I woul they sell. I just bought my second car at Bernardi and they are friendly, knowledgeable and very helpful throughout the entire buying process! I would highly recommend this dealership to anyone! More