Bernardi Honda of Natick

Denis and Scott and the accessory sales person (Sasha ?) we're great to deal with. This is my second car from Denis. A real pro. The business office (some guy Dave) tried to sell me an inflated price exte we're great to deal with. This is my second car from Denis. A real pro. The business office (some guy Dave) tried to sell me an inflated price extended warranty when it was available on the web (from Bernardi) at a much lower price. I realize he's just doing his job but I would hate to see some elderly person or someone trying to make ends meet get stuck paying top dollar for this. I went back in for my inspection sticker and they got me in and out fast so I have to rate service a thumbs up also. More

To Whom it May Concern; I had the pleasure of being in To Whom it May Concern; I had the pleasure of being in your store on February. At that time I had the opportunity to be services by of your associ To Whom it May Concern; I had the pleasure of being in your store on February. At that time I had the opportunity to be services by of your associate one Josh mcclaskey who was most curtious and helpful. he delivered an outstanding service. Joshua was very polite and took the time to deliver a great servuce. I really felt like he cared about my business. It takes a special company to foster that kind of work ethic in a customer service rep that handles well their customers.I would like to sincerely thank you and your dealership for the way you respect your customers and go the extra mile. Again, thank you so much for your help and advice. I look forward to doing business with you again. Sincerely, Sara More

Great service by the Bernardi sales team! our Honda sales peson, Dennis Swift was tremendous: very knowledgble about Honda cars, and very helpful without being pushy, a real professional, and a pleasu sales peson, Dennis Swift was tremendous: very knowledgble about Honda cars, and very helpful without being pushy, a real professional, and a pleasure to work with. The entire Bernardi sales and support team was fabulous. My wife and I rate our sales experience as outstanding. Our sales person Dennis Swift and Sales manager Jeff Keast was also great. We were 100% satisfied with our first Honda purchase, and it was simply great. Dennis and Jeff were absolutely professional and remarkably helpful! We would rate this experience tops! Our new Honda was ready as promised, and it looked fabulous! GREAT EXPERIENCE! We can't thank the sales team enough! More

I have used them for service for the last 8 years, and gotten great service. They are bit expensive than others, but they are HONEST. They do what they say, unlike others who would just check e gotten great service. They are bit expensive than others, but they are HONEST. They do what they say, unlike others who would just check everything on the list, but not necessarily do all. More

Excellent customer service and knowledge of the cars that they sell. I just bought my second car at Bernardi and they are friendly, knowledgeable and very helpful throughout the entire buying process! I woul they sell. I just bought my second car at Bernardi and they are friendly, knowledgeable and very helpful throughout the entire buying process! I would highly recommend this dealership to anyone! More

My wife and I were trying to decide whether to purchase a certified pre-owned car or just to go with a new one. We were lucky to get such a customer service friendly salesman like Amir to help us through the certified pre-owned car or just to go with a new one. We were lucky to get such a customer service friendly salesman like Amir to help us through the process. My wife wasn't sure what she wanted exactly, but did know it needed to be a new body CRV. At that time Bernardi didn't have any 07's available, but Amir made it a point to get a couple for us to look at even though we weren't commited to going used. This past Sunday Kim and I decided commit to purchasing and went with a new one. I'm sure the sales staff works on a buddy system to assist those who are off for the day to help individuals not miss a sale, but Amir insisted on coming in to help us out and that to me is way above the call of duty. I would highly recommend going to Bernardi for a new vehicle and we look forward to doing business with Bernardi and Amir in the future. Thank you for finding and retaining such a professional staff. More

I wanted to trade-in my old vehicle for a used Honda Civic, I had the best possible experience at Bernardi with their star sales man Mohammed, who made us feel at home and took us through the decision m Civic, I had the best possible experience at Bernardi with their star sales man Mohammed, who made us feel at home and took us through the decision making / delivery process without a hiccup. All the best to him and the dealership, keep up the great work guys. More

I've been going to this dealership for many years. I have purchased two new vehicles there and brought those and other Honda cars to Bernardi for all my service requirements. The staff is knowledgeable, cour purchased two new vehicles there and brought those and other Honda cars to Bernardi for all my service requirements. The staff is knowledgeable, courteous, honest and attentive. I wouldn't go to any other dealership or service station for any of my automobiles. More

By far the best customer service that I have received from any dealer. The service and all the people are the main reasons I continue to purchase and lease with Bernardi. I would encourage anyone looking from any dealer. The service and all the people are the main reasons I continue to purchase and lease with Bernardi. I would encourage anyone looking for service to go to Bernardi. Thanks for the great service. More

Background: I needed to buy a car in one day. Spoke to a different dealership who told me that they had the exact car I was looking for. Drove to the 'wrong' dealership and found out that they did not ha a different dealership who told me that they had the exact car I was looking for. Drove to the 'wrong' dealership and found out that they did not have the car. I immediately called Bernadi and was put through to Mike Perry who quickly confirmed that they had the car I was looking for and that he could get me in the car that day. He could hear the cautionary disbelieve in my voice and put me on hold so that he could go and see the car for himself. He came back on line and detailed the process we would follow to get me in the car on the same day. Why were Bernadi so good: I show up and the car is being prepped for delivery. Bernadi beat the price offered by the 'wrong' dealer. Paperwork process was clearly explained and easy. Professional explanation of additional service warranties but no pressure to buy. Service manager spends the time to sit in the car and pair up my blackberry bluetooth phone. This is the first time that I have written a review on any organizations customer service. To be honest I don't have the time. Bernadi was worth the time! More