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Bernardi Honda of Natick

Natick, MA

4.5
1,657 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,657 reviews

October 03, 2008

I received a promotion in the mail a few weeks ago from Bernardi's Honda. On Saturday September 27, 2008 I went to the dealership to see if I could get into a smaller car with better gas mileage. I had b More

by DebbieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Whalen & Jon Kent
Oct 03, 2008 -

Bernardi Honda of Natick responded

Debbie -- Thank you for giving us the opportunity to assist you with the purchase of a new Honda Civic, and for taking the time to share your wonderful comments regarding Janet, John, and Mike. We feel fortunate to have associates like this who are committed to providing excellent customer service. I will make sure they receive the recognition they deserve along with a special thanks on your behalf. At Bernardi Honda, we believe great service is about building relationships. We want to be your Honda dealer for life and hope that experiences like the ones Janet, John, and Mike provided will keep you coming back for years to come. – Joel Richards, General Manager.

October 03, 2008

I traded in my 2001 Honda Odyssey for a used 06 Odyssey last month. I found Joe Donnell very easy to work with. He's not pushy and really answered my questions carefully. He was always easy to get ahold of More

by johnwhall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Donnell
Oct 03, 2008 -

Bernardi Honda of Natick responded

Johnwhall1 -- Thank you for choosing Bernardi Honda as your Honda Dealer. I also want to thank you for your review about your recent sales experience at Bernardi Honda. It gratifying to hear from our customers, and especially from repeat Honda owners such as you. We strive to exceed expectations with every client. Thanks again for your review, and thank you for your business. -- Joel Richards, General Manager.

October 03, 2008

I am a New York resident who had the misfortune to drive over a hunk of metal as it bounced across my path on the Mass Pike. My left front tire was punctured and deflated to the rim, my gas tank and fuel l More

by feastnoburden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave A.
Oct 04, 2008 -

Bernardi Honda of Natick responded

Sarah – I am sorry to hear about the circumstances that lead you to find your way to Bernardi Honda. I am sure it must have been a very stressful few days? Not only because of the damage to your Honda Elememt, but also having to deal with the stress of a new job, traveling, and being in another state. Our team strives to provide outstanding service with every client. I will pass along your kind words along with my congratulations for a job well done to Dave. Good luck on your new job and thank you for your review. – Joel Richards, General Manager.

October 03, 2008

Both the Sales person and his manager were very professional and offereed the highest level of customer service. Delivered the vehicle as promised. Overall extremely happy with the purchase at this More

by ktkannan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roarke Dickson, Scott Wells
Oct 04, 2008 -

Bernardi Honda of Natick responded

Ktkannan -- It is enjoyable to hear that our staff is providing a high level of customer service. I am especially pleased to know that you are a second time Honda Owner from Bernardi Honda. All of us at Bernardi Honda want you to know that you have a friend in the car business. Thank you and enjoy your Honda! – Joel Richards, General Manager.

October 02, 2008

Very helpful polite didn't push the sale courteous -would buy a car here again. Car was excellent, salesman was polite and to the point. He spoke truthfully about the product and wouldn't push the sale. W More

by waltermarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Singh
Oct 03, 2008 -

Bernardi Honda of Natick responded

Waltermarie -- Thank you for your comments about your sales experience at Bernardi Honda and our salesperson Mark Singh. It gratifying to hear we met your expectations. Our sales team strives to provide outstanding service with every client. I will pass along your kind words along with my congratulations for a job well done to Mark. Thanks again for your message, and thank you for your business. – Joel Richards, General Manager.

October 02, 2008

Good evening: I wrote a review on Janet Whelan and Jon Good evening: I wrote a review on Janet Whelan and Jon Kent on how wonderful they were to me while I was purchasing a new car. I just want to se More

by DebbieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Whelan & Jon Kent
Oct 03, 2008 -

Bernardi Honda of Natick responded

Debbie – Yes, we did receive your review. :-) Again, thank you for your feedback. – Joel Richards, General Manager.

October 01, 2008

I was very impressed by my experience with Bernardi Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy sal More

by vegita2283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Singh
Oct 01, 2008 -

Bernardi Honda of Natick responded

Vegita2283 – Congratulations, and thank you for purchasing your new Honda from Bernardi Honda. We appreciate your business and kind comments. – Joel Richards, General Manager.

October 01, 2008

Dealer could have provided better discounts I Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explan More

by dhugg9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Singh
Oct 03, 2008 -

Bernardi Honda of Natick responded

dhugg9 – First I would like to thank you for purchasing your Honda at Bernardi Honda! Welcome to our dealership! I want to apologize to you for having a problem with your Honda when you first received it. I realize that even the slightest problem can tarnish the experience of getting a new car! It sounds like everything is running OK now? It’s good to see that Mark did a good job going over the features of your Honda. At Bernardi Honda we strive to provide outstanding service. We attempt to be as competitive with our pricing without reducing our benefits. Thank you for your candid feedback – Joel Richards, General Manager.

September 30, 2008

I had a speedy, informative oil change and inspection sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very More

by Maryellen Grassby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Auchterlonie
Oct 01, 2008 -

Bernardi Honda of Natick responded

Maryellen – At Bernardi Honda, we believe great service is about building relationships. We want to be your Honda dealer for life and hope that the services we provided will keep you coming back for years to come. Thank you for your business. – Joel Richards, General Manager.

September 29, 2008

Jonathan did a great job getting what I exactly wanted. He is very knowledgeable, friendly, and does his best to accommodate your needs. I highly recommend him and appreciate his hard work. All the other e More

by ymt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan McGilvray
Oct 01, 2008 -

Bernardi Honda of Natick responded

Ymt -- Thank you for purchasing your new Honda at Bernardi Honda and for taking the time to share your wonderful comments regarding Jon McGilvray. We feel fortunate to have team members like this who are committed to providing excellent customer service. I will make sure he receives the recognition he deserves along with a special thanks on your behalf. – Joel Richards, General Manager.

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