Bernardi Honda of Natick

I am a New York resident who had the misfortune to drive over a hunk of metal as it bounced across my path on the Mass Pike. My left front tire was punctured and deflated to the rim, my gas tank and fuel l over a hunk of metal as it bounced across my path on the Mass Pike. My left front tire was punctured and deflated to the rim, my gas tank and fuel lines ripped open. From the break down lane, a panicked call to Honda Care referred me to Bernardi, so I had the Element towed there. From the first call, Bernardi was helpful, accomodating and receptive. Dave was assigned to my "situation" and he immediately set me at ease. The damage was extensive and costly - Dave assessed the damaged and had an estimate for me within 2 hours of receiving the car. He showed me the damage personally while the car was on the lift. He proceeded to Fed Ex necessary parts and arranged for a rental car so I could return to New York while repairs were being made ( to return to work on my first week of a new job!). The Element was even repaired ahead of schedule. I so appreciate the level of commitment and professionalism I experienced at Bernardi Honda! It's not often one can drive away from a dealership one's never visited let alone used for service, in another state, with total peace of mind and confidence. Thank you so very much. Honda customer for life! Sarah Cuyler Kast More

Both the Sales person and his manager were very professional and offereed the highest level of customer service. Delivered the vehicle as promised. Overall extremely happy with the purchase at this professional and offereed the highest level of customer service. Delivered the vehicle as promised. Overall extremely happy with the purchase at this dealership. In fact this was my second vehicle purchase from them. More

Very helpful polite didn't push the sale courteous -would buy a car here again. Car was excellent, salesman was polite and to the point. He spoke truthfully about the product and wouldn't push the sale. W buy a car here again. Car was excellent, salesman was polite and to the point. He spoke truthfully about the product and wouldn't push the sale. Would recommend this store to anybody...would buy a car here again More

Good evening: I wrote a review on Janet Whelan and Jon Good evening: I wrote a review on Janet Whelan and Jon Kent on how wonderful they were to me while I was purchasing a new car. I just want to se Good evening: I wrote a review on Janet Whelan and Jon Kent on how wonderful they were to me while I was purchasing a new car. I just want to see if you received the first review I sent in. If you could please email me and let me know, I would appreciate it. Bernardi Honda is very lucky to have these two wonderful people working for them. Thank you JANET & JON!!!!! Thank you, Deborah A. Dupuis More

I was very impressed by my experience with Bernardi Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy sal Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy salesman and unbending finance team. Instead, they took care of me and helped me find something that I could afford and that worked for my budget. I went in ready to fight and left feeling great about the experience. I'd recommend anyone to give Bernardi Honda a shot. I can't speak for all of their sales people, but I know that Mark Singh was great to work with. More

Dealer could have provided better discounts I Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explan Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explaning details of the car, features, test rides and financing options Also their team was customer friendly More

I had a speedy, informative oil change and inspection sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very resonable. Routine maintenance is always a pleasure with Bernardi Honda! More

Jonathan did a great job getting what I exactly wanted. He is very knowledgeable, friendly, and does his best to accommodate your needs. I highly recommend him and appreciate his hard work. All the other e He is very knowledgeable, friendly, and does his best to accommodate your needs. I highly recommend him and appreciate his hard work. All the other employees were also very friendly. Great customer cervices!! Thanks! More

After going to another dealership the day prior, I was frustrated with the process and was content in keeping my car due to poor customer service there. After speaking to Bruce Gibson and being honest and frustrated with the process and was content in keeping my car due to poor customer service there. After speaking to Bruce Gibson and being honest and upfront he truly wanted my business and made an appointment the next day. He set me up with Jeff Pappas who made the whole experience more worthwhile, they were fair and honest. I got the price as requested and gave me good value for my trade. For customer service I rate them top notch, all employees are friendly, even if they are not dealing with you. I highly recommend especially if you want to be treated fair and well. Regards, John Kuettner More

Bobby was friendly, helpful, knowledgeable. Couldn't ask for more. Bernardi employees are always great to deal with on the phone too. They had a special which gave me a free one-day rental with the servic for more. Bernardi employees are always great to deal with on the phone too. They had a special which gave me a free one-day rental with the service of over $300, so my time was well used. Overall, no problems, which is a pleasure. More