Bernardi Honda of Natick

I went to the dealership on 9/29/08 and met with Josh. I bought a 2007 Accord EX-L that day, after several phone conversations 2 days earlier. For such a busy dealership, I was treated like I was the only o bought a 2007 Accord EX-L that day, after several phone conversations 2 days earlier. For such a busy dealership, I was treated like I was the only one there(it was packed). Josh is the perfect salesman(not pushy and very descriptive about the price, etc). There's nothing worse than a glib overbearing selesperson. I've been through it, and was happy to see that there was none of that at Bernardi. Josh will be the guy I call from now on when I buy. This was my 1st purchase or visit to Bernardi(tried the bigger guys, but the same car was $1000 more), but it won't be the last. I've driven Accords for 23 years and am stuck on Hondas(my wife and daughter both drive CR-V's. Corey was very nice young lady and George(finance person) was extremely helpful. I have a Honda dealer 5 miles from my house. Bernardi is over 2 hours away. It was well worth the trip. Many thanks to you Josh. I couldn't be happier. More

I received a promotion in the mail a few weeks ago from Bernardi's Honda. On Saturday September 27, 2008 I went to the dealership to see if I could get into a smaller car with better gas mileage. I had b Bernardi's Honda. On Saturday September 27, 2008 I went to the dealership to see if I could get into a smaller car with better gas mileage. I had been driving a 2005 Pilot which I had bought from Bernardi's. Janet Whalen had helped me in previous years so I looked for her when I went this time. Janet Whalen always greets you with a smile and is willing to help with any questions I had. Janet and Jon Kent jumped through hoops to make it possible for me to be able to drive away in a 2009 Honda Civic. I just want to say that Bernardi's Honda and the Honda Coorporation are very lucky to have Janet and Jon working for them. I can't say enough about how both of them treated me and worked with me to make this deal come true. I also would like to thank Michael Pacheo for also taking time out of his busy schedule to help me. In closing, my new car is beautiful and it is all due to Janet and Jon. THANK YOU JANET & JON!!!!!! See you in three years. I am a honda driver for life. Thanks, Debbie D. More

I traded in my 2001 Honda Odyssey for a used 06 Odyssey last month. I found Joe Donnell very easy to work with. He's not pushy and really answered my questions carefully. He was always easy to get ahold of last month. I found Joe Donnell very easy to work with. He's not pushy and really answered my questions carefully. He was always easy to get ahold of on the phone and took care of the transaction in a timely manner. I'm really pleased with my whole experience so far. More

I am a New York resident who had the misfortune to drive over a hunk of metal as it bounced across my path on the Mass Pike. My left front tire was punctured and deflated to the rim, my gas tank and fuel l over a hunk of metal as it bounced across my path on the Mass Pike. My left front tire was punctured and deflated to the rim, my gas tank and fuel lines ripped open. From the break down lane, a panicked call to Honda Care referred me to Bernardi, so I had the Element towed there. From the first call, Bernardi was helpful, accomodating and receptive. Dave was assigned to my "situation" and he immediately set me at ease. The damage was extensive and costly - Dave assessed the damaged and had an estimate for me within 2 hours of receiving the car. He showed me the damage personally while the car was on the lift. He proceeded to Fed Ex necessary parts and arranged for a rental car so I could return to New York while repairs were being made ( to return to work on my first week of a new job!). The Element was even repaired ahead of schedule. I so appreciate the level of commitment and professionalism I experienced at Bernardi Honda! It's not often one can drive away from a dealership one's never visited let alone used for service, in another state, with total peace of mind and confidence. Thank you so very much. Honda customer for life! Sarah Cuyler Kast More

Both the Sales person and his manager were very professional and offereed the highest level of customer service. Delivered the vehicle as promised. Overall extremely happy with the purchase at this professional and offereed the highest level of customer service. Delivered the vehicle as promised. Overall extremely happy with the purchase at this dealership. In fact this was my second vehicle purchase from them. More

Very helpful polite didn't push the sale courteous -would buy a car here again. Car was excellent, salesman was polite and to the point. He spoke truthfully about the product and wouldn't push the sale. W buy a car here again. Car was excellent, salesman was polite and to the point. He spoke truthfully about the product and wouldn't push the sale. Would recommend this store to anybody...would buy a car here again More

Good evening: I wrote a review on Janet Whelan and Jon Good evening: I wrote a review on Janet Whelan and Jon Kent on how wonderful they were to me while I was purchasing a new car. I just want to se Good evening: I wrote a review on Janet Whelan and Jon Kent on how wonderful they were to me while I was purchasing a new car. I just want to see if you received the first review I sent in. If you could please email me and let me know, I would appreciate it. Bernardi Honda is very lucky to have these two wonderful people working for them. Thank you JANET & JON!!!!! Thank you, Deborah A. Dupuis More

I was very impressed by my experience with Bernardi Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy sal Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy salesman and unbending finance team. Instead, they took care of me and helped me find something that I could afford and that worked for my budget. I went in ready to fight and left feeling great about the experience. I'd recommend anyone to give Bernardi Honda a shot. I can't speak for all of their sales people, but I know that Mark Singh was great to work with. More

Dealer could have provided better discounts I Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explan Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explaning details of the car, features, test rides and financing options Also their team was customer friendly More

I had a speedy, informative oil change and inspection sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very resonable. Routine maintenance is always a pleasure with Bernardi Honda! More