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Bernardi Honda of Natick

Natick, MA

4.5
1,656 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,656 reviews

August 18, 2008

Bernardi was just wonderful. From the moment we began internet shopping with Brian Gibson until we closed the deal with Dan and Dave everything went wonderfully. Brian even took the time to e-mail us at More

by csouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryce, Bruce Gibson, Dave, Marlon, Corey
Aug 19, 2008 -

csouth responded

Sorry it is Bruce Gibson. He was great! Sorry about that Bruce!

Aug 19, 2008 -

Bernardi Honda of Natick responded

csouth - Congratulations on the purchase of a new Honda Accord from Bernardi Honda. I also want to thank you for your comments about your recent experiences at Bernardi Honda. It is gratifying to hear from our customers when our staff has provided excellent service, which is what we strive for in every instance. Bruce, Dan, Dave, Corey, and Marlon are outstanding employees, and I will pass your kind words on to them along with my own personal congratulations for a job - or jobs! - Well done. It has been a pleasure serving you, and we want you to know all of us at Bernardi Honda appreciate your business. – Joel Richards, General Manager.

August 13, 2008

From the get go Tcheilly was a pleasure. He immedeiately made a connection with me in a very engaging and personal manner. I was extremely comfortable and felt no pressure of any kind to buy a vehicle. He a More

by agentcola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tcheilly Nunes
Aug 14, 2008 -

Bernardi Honda of Natick responded

Agentcola – Thank you for taking the time to post your sales experience with Bernardi Honda and your salesperson Tcheilly Nunes. At Bernardi Honda we make every effort to have a relaxed environment, where you will be treated with honesty and respect. Not just during the purchase process but during all of your visits. Bernardi for Now, Bernardi for Life means we are here for you. I will pass your kind words to Tcheilly along with my personal congratulations on a job well done. I hope that Tcheilly told you about our Honda Owner Workshop on Tuesday, September 9th, at 6:30PM. Please plan on attending. There will be sales, service, and parts staff here to answer any questions that you might have about getting the most out of your new Honda. There will also be staff from American Honda attending too. I hope to meet you there. – Joel Richards, General Manager.

August 11, 2008

I am writing to let you know of my experiences dealing with Tcheilly Nunes at Bernardi Honda in Natick, MA. We had previously had been driving a Saab 97x and where looking for something more suitable fo More

by vfrpilotpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tcheilly Nunes
Aug 11, 2008 -

Bernardi Honda of Natick responded

Vfrpilotpaul – Thank you for comments about your recent experience at Bernardi Honda and with our sales person Tcheilly Nunes. We work hard to provide our customers with a positive experience in all areas, whether sales, service or parts. It is rewarding to hear that we have met your expectations. When the situation on your Saab changes or if you want us to shop your Saab around to others we would be happy to assist you. All of us at Bernardi Honda look forward to serving you again. Joel Richards, General Manager.

August 09, 2008

I was treated great. This is why I bought from Bernardi Honda. I never felt pressured. All my questions were answered honestly. I checked out several other Honda dealers before I bought my Accord. Bernardi More

by rogerberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Department
Aug 10, 2008 -

Bernardi Honda of Natick responded

Mr. Berry – Welcome to the Honda and Bernardi Honda family. Congratulations on your selection of a Honda. Thank you for the opportunity and privilege of assisting you with the purchase of your new Honda. We value your business and look forward to serving you in the future. – Joel Richards, General Manager.

August 09, 2008

I was very happy with my experience at Bernardi Honda. The salesman was extremely knowledgeable and made me feel very comfortable. He was very professional while he worked with me and was never pushy. I h More

by hideelane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tcheilly Nunes
Aug 10, 2008 -

Bernardi Honda of Natick responded

Hideelane – All of us at Bernardi Honda appreciate your business. We also want to thank you for your Honda purchase and your feedback. At Bernardi Honda we strive to have a relaxed atmosphere, where you will be treated with honesty and respect. -- Joel Richards, General Manager.

August 09, 2008

I ordered several parts for my new Honda. Andrew helped me get the parts I needed and when I had a problem with one of them, he went above and beyond to make sure it was right and that I got a perfect part More

by charlie_daniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nannery
Aug 10, 2008 -

Bernardi Honda of Natick responded

Mr. Daniels - It is rewarding to hear that our staff at BernardiParts.com is providing a high level of customer service. We take pride in serving our customers not just with their purchases of Genuine Honda Parts and Accessories but when they are experiencing a problem or have questions. I will pass your kind words along to Andrew Nannery along with my personal congratulations for a job well done. We look forward to serving you in the future. – Joel Richards, General Manager.

August 07, 2008

There initially was a miscommunication with my service counselor but it was swiftly resolved. I felt that I was valued and cared for as a long time and faithful customer at Bernardi Honda as the service More

by hiwes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave/Rick-Ser. Mgr.
Aug 11, 2008 -

Bernardi Honda of Natick responded

Hiwes – Thank you for your candid comments. In order for Bernardi Honda to continue improving our business we need feedback from our customers. We were able to use your comments for that. I want to also thank you for your business. Bernardi Honda realizes that you have a choice when it comes to where you service your Honda vehicle. Thank you for choosing Bernardi Honda. – Joel Richards, General Manager.

August 07, 2008

I have hated buying cars in the past. The experience was usually always unpleasant. I've driven away with a new vehicle not feeling particularly good about the whole process. NOT ANYMORE. My experience w More

by whitepines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tcheilly Nunes, Bruce Gibson
Aug 10, 2008 -

Bernardi Honda of Natick responded

Whitepines - It’s flattering to hear that we were able to make a believer out of you. Bernardi for Now….Bernardi for Life means you’ve got a friend in the auto business. Purchasing a new vehicle should be a pleasurable experience. I’m glad we were able to exceed your expectations. Thank you very much for your purchase and comments. I’ll pass along to Tcheilly Nunes your kind feedback. I’d also like to make sure you know about our upcoming Honda Owner’s Workshop on Tuesday, September 9th, at 6:30PM. At the Workshop there will be Bernardi Honda staff members, along with Service and Parts members from American Honda available to answer any questions that come up about getting the most from your new Honda. You also might win a prize or two from one of the drawings. Dinner is on us! – Joel Richards, General Manager.

August 02, 2008

After getting the run around at Herb Chambers Honda and Honda Village we went to Bernardi Honda. Chambers Honda would not sell us the car at the price that they have in the newspaper. Chambers Honda plays More

by mannyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
Aug 04, 2008 -

Bernardi Honda of Natick responded

MannyC -- At Bernardi Honda we strive to have the vehicle sales process go smoothly. Purchasing a new vehicle should leave you with a great feeling about your new car and about the dealership. I’m pleased that we were able to meet your approval. Joel Richards, General Manager.

August 02, 2008

Went to Bernardi Honda for service on my Honda CRV. Matt was helpful in recommending what needed to be done. I needed to stay at the dealership and wait while they did repairs. Bernardi has a place where I More

by CRVowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 04, 2008 -

Bernardi Honda of Natick responded

CRVowner - I’m glad we were able to make your visit to Bernardi Honda productive while your Honda was being serviced. We appreciate your business and look forward to assisting you with your next Honda. – Joel Richards, General Manager.

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