Bernardi Honda of Natick

It only needed scheduled factory service, but Bernardi did not attempt to run-up the bill with additional repairs, and the stuck to their initial quote to the penny. Also, this the most pleasant experien did not attempt to run-up the bill with additional repairs, and the stuck to their initial quote to the penny. Also, this the most pleasant experience I have ever had getting my car serviced, with everybody pleasant and helpful, down to the drivers who took me back and forth to the train. I will go back even though it is far from my home. More

I bought my first Honda from Bernardi this past week. Janet was wonderful! She knew how to treat me (never having a Honda before) and took great care in being sure I was happy with the entire purchase. Janet was wonderful! She knew how to treat me (never having a Honda before) and took great care in being sure I was happy with the entire purchase. She made me feel at home and bent over backwards to get me the answers I needed to make my decision and my Financing was easy with Shannon, he didnt use any car terms I wouldn't understand and explained the great benefit of having an extra warranty after mine runs out, he assures me that the Hondas don't break down alot, but I would have coverage if it does. I heard they have a dinner to meet the other staff in Sept. to introduce me to the service team who will help with my services. I rate Bernardi an A+ for all their help in making my car buying experience excellent! Thanks Janet! More

Every time I have dealt with the Service department, my experience has always been positive. They are friendly, explain what they are doing in detail and follow up quickly. Thank you. OK, having to be experience has always been positive. They are friendly, explain what they are doing in detail and follow up quickly. Thank you. OK, having to be descriptive and using at least 250 characters for comments is pretty stupid. More

I live in Boston and could take my Honda to any of several dealerships - but, I think Bernardi goes above all expectations for service. From the time they check your car in for service to the picku several dealerships - but, I think Bernardi goes above all expectations for service. From the time they check your car in for service to the pickup, everyone is professional and friendly. The work is always to done correctly - and, they inform me promptly if there are any additional items that service notices. More

Was having a problem with my Honda. My family was driving to cape for a week's vacation. I went to Bernardi Honda today on a Saturday without an appointment. Matt (don't remember last name) the service advis to cape for a week's vacation. I went to Bernardi Honda today on a Saturday without an appointment. Matt (don't remember last name) the service advisor helped me out. I waited for the repair to be completed and was back on the road in about an hour and a half. More

Today we bought a Honda Fit from Jess at Bernardi Honda. At 53 years old I can safely say I have purchased my share of cars over those years, and I can also say that this experience was the BEST one I have At 53 years old I can safely say I have purchased my share of cars over those years, and I can also say that this experience was the BEST one I have ever had compared to any of the other dealerships I patronized in the past. Jess was wonderful, great personality, knowledgable and very helpful. No pressure from these folks. They all make you feel at home, like family. The finance manager Shannon was also very helpful and friendly and knowledgable. We met Jess's manager Dave, and the dealership liason and they were equally friendly. We drove out an hour later with out new Fit, and we love it, but more importantly we have found a dealership that is TOP NOTCH. I would highly recommend Bernardi Honda to anybody looking for a new Honda in the Natick, MA area. You won't be disappointed!!! More

I must admit that I did not think too highly of Auto salesmen but my experience with Seth Marshall and Arnie Eisenman of Bernardi Honda made me make a 180 degree turn in my opinion. We purchased a 200 salesmen but my experience with Seth Marshall and Arnie Eisenman of Bernardi Honda made me make a 180 degree turn in my opinion. We purchased a 2008 Honda Pilot at the end of the model year sight unseen from our home in Austin, Texas. I was rather surprised by the positive and friendly attitude of Seth Marshall when he, without a moments hesitation, quoted me the exact price that I had considered. My dealings with Seth were of the highest caliber with his knowledge of how I should go about taking delivery of the car when we got to Massachusetts. Every thing was taken care of from the color of the vehicle to how to go about registering the car in Texas. He even offered to pick us up at the airport. This is outstanding consideration for the customer. He then said that he would pick me up the next morning at the home of a relative who lived in Chestnut Hill. I only had to call him and, sure enough, a van pulled up to the house and off we went to Bernardi where I picked up the Pilot. Am I happy?? You bet you life I am . Keep up the good work and keep hiring people like Seth and Arnie Stan Becker More

I knew I wanted an 08 Accord, and thought I knew I wanted the EX-L 4 cylinder. I even went so far as to get quotes from a bunch of dealers before visiting the lot, and Bernardi had happily worked with me to the EX-L 4 cylinder. I even went so far as to get quotes from a bunch of dealers before visiting the lot, and Bernardi had happily worked with me to match the lowest price I got, provided they had the car on the lot that day. Upon getting there, and actually test-driving the car, I realized I might want more power. I proceeded to test drive nearly 4 other models, all of which the dealer was more than happy to provide without a single note of pressure or complaint. After getting finally getting into the dealership I then proceeded to probably be one of the biggest pains imaginable, requesting multiple quotes on a couple of different trim levels and engine configurations. After all this, I finally settled on the EX V6. After all that I was still able to get a great deal, exactly in-line with my internet quotes. Everyone was as helpful and about as low pressure as buying a car can be. I would highly recommend Bernardi. More

I was driving to South Carolina in my 2000 Honda CR-V when my check engine light came on. I took it to the local Honda Dealer. They were very helpful and took me right in for repairs. The problem was tha when my check engine light came on. I took it to the local Honda Dealer. They were very helpful and took me right in for repairs. The problem was that that part I needed was not available anywhere. I called Bernardi Honda (I bought the car there) to tell them about the problem. Bernardi Honda had the part I needed and told me about their internet parts division.BernardiParts.com. I went online and ordered the part and had it shipped to the other Honda place the very next day. The part was also $62 dollars less and I didn’t have to wait. I am back driving my great Honda CR-V. More