Bernardi Honda of Natick

I must admit that I did not think too highly of Auto salesmen but my experience with Seth Marshall and Arnie Eisenman of Bernardi Honda made me make a 180 degree turn in my opinion. We purchased a 200 salesmen but my experience with Seth Marshall and Arnie Eisenman of Bernardi Honda made me make a 180 degree turn in my opinion. We purchased a 2008 Honda Pilot at the end of the model year sight unseen from our home in Austin, Texas. I was rather surprised by the positive and friendly attitude of Seth Marshall when he, without a moments hesitation, quoted me the exact price that I had considered. My dealings with Seth were of the highest caliber with his knowledge of how I should go about taking delivery of the car when we got to Massachusetts. Every thing was taken care of from the color of the vehicle to how to go about registering the car in Texas. He even offered to pick us up at the airport. This is outstanding consideration for the customer. He then said that he would pick me up the next morning at the home of a relative who lived in Chestnut Hill. I only had to call him and, sure enough, a van pulled up to the house and off we went to Bernardi where I picked up the Pilot. Am I happy?? You bet you life I am . Keep up the good work and keep hiring people like Seth and Arnie Stan Becker More

I knew I wanted an 08 Accord, and thought I knew I wanted the EX-L 4 cylinder. I even went so far as to get quotes from a bunch of dealers before visiting the lot, and Bernardi had happily worked with me to the EX-L 4 cylinder. I even went so far as to get quotes from a bunch of dealers before visiting the lot, and Bernardi had happily worked with me to match the lowest price I got, provided they had the car on the lot that day. Upon getting there, and actually test-driving the car, I realized I might want more power. I proceeded to test drive nearly 4 other models, all of which the dealer was more than happy to provide without a single note of pressure or complaint. After getting finally getting into the dealership I then proceeded to probably be one of the biggest pains imaginable, requesting multiple quotes on a couple of different trim levels and engine configurations. After all this, I finally settled on the EX V6. After all that I was still able to get a great deal, exactly in-line with my internet quotes. Everyone was as helpful and about as low pressure as buying a car can be. I would highly recommend Bernardi. More

I was driving to South Carolina in my 2000 Honda CR-V when my check engine light came on. I took it to the local Honda Dealer. They were very helpful and took me right in for repairs. The problem was tha when my check engine light came on. I took it to the local Honda Dealer. They were very helpful and took me right in for repairs. The problem was that that part I needed was not available anywhere. I called Bernardi Honda (I bought the car there) to tell them about the problem. Bernardi Honda had the part I needed and told me about their internet parts division.BernardiParts.com. I went online and ordered the part and had it shipped to the other Honda place the very next day. The part was also $62 dollars less and I didn’t have to wait. I am back driving my great Honda CR-V. More

David was very patient explaining to me the problem of my hybrid. Also, in layman's term to explain why and how to fix the engine light on problem (though this is the 2nd time this light has been on within hybrid. Also, in layman's term to explain why and how to fix the engine light on problem (though this is the 2nd time this light has been on within a month). More

Last night I went to a seminar at Bernardi for women who want to buy a car but dont know how. A guy told me to drive inside and took my car and parked it for me! They had food and the information was all want to buy a car but dont know how. A guy told me to drive inside and took my car and parked it for me! They had food and the information was all about what to know BEFORE you buy a car. They had a women from the better bus.bureau who talked of the lemon law and what to look for in a good car dealer. One woman talked about how easy it is to get your credit score free and what it mean. Everyone was so friendly! A couple of people won $50 gas cards! The food was good too. I am definitely going to consider Bernardi my first stop for a car very soon! More

We bought from these guys - all in all, A pretty good experience. Found the car on the Internet and thought it was a great deal. Drove and bought it that day. There was no bull and nothing unexpected experience. Found the car on the Internet and thought it was a great deal. Drove and bought it that day. There was no bull and nothing unexpected - they just wrote down the price and that was it. Still had to go through the business office and fight off the loans option (we paid cash) and the added warranties (not a good deal IMHO). Head salesman was a wee bit aggressive but was ok. Got a great deal with little BS. More

In the past buying cars has been a hassle. I went to Bernardi Honda website and dealt with their internet department. I can not believe how easy Bernardi Honda made it. No hassles and no bullshit. I wen Bernardi Honda website and dealt with their internet department. I can not believe how easy Bernardi Honda made it. No hassles and no bullshit. I went in to the dealership they showed me the car and we made the deal. No back and with some non-existent manager. I recommend Bernardi Honda to anyone looking for a friendly east to deal with Honda dealership. More

My wife and I purchased our Honda at Bernardi Honda in the beginning of the year. On this past Thursday the Honda was due for its first service. When I dropped the car off I was met in the service lane by the beginning of the year. On this past Thursday the Honda was due for its first service. When I dropped the car off I was met in the service lane by a valet and Matt Carney. Matt was the person that wrote up the work order. Since I was waiting at the dealership while the car was being worked on Matt walked me to a room where I could get coffee and a muffin. He then showed me the customer work center where I was able to connect my laptop and have use of a phone. One suggestion I have is Bernardi's wireless could be a bit faster. Not a big deal but I figured I would suggest that to them. About 20 minutes later a woman came by the customer work center and asked if I needed more coffee or water. She also asked if she could check on how my car was doing. I don't remember her name. When the service was finished Matt came out to get me and explained all the work that was performed. The car is brand new and of course he said that everything checked out OK. He walked me to the cashier and after I paid for the work and my car was waiting for me in the service lane. The valet took out the paperliners that were on the floor and I was off. Bernardi Honda did a great job. More

I live closer to Herb Chamber Honda in Westboro, MA. I went to Herb Chambers first but they lie to me about having the car and on the price. I went to Bernardi Honda and met with Janet. She took the time went to Herb Chambers first but they lie to me about having the car and on the price. I went to Bernardi Honda and met with Janet. She took the time to show me the car (which they had in stock). Janet is very honest. Car sales people think that woman buyers are not smart. BIG MISTAKE! At Bernardi Honda they give you all the information you need. I met with the manager Tim. He took the time to show me the difference in pricing and compared to leasing and buying. Janet showed me the service department too. I don't mind paying Bernardi Honda a little more for the car because they are honest. Honda is a great car and Bernardi Honda is the best dealer. More

I called the repair shop because of a problem from the front on my car. When I drive of 50 mph the entire car shakes. Bernardi Honda was able to see me the day I called. A closer dealer told me it would b front on my car. When I drive of 50 mph the entire car shakes. Bernardi Honda was able to see me the day I called. A closer dealer told me it would be next week before I could bring my car in to them. Bernardi fixed my car and the repair cost were under $90 dollars. I am now a customer for Bernardi Honda. I would recommend them highly. They are honest and do great work. More