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Bernardi Honda of Natick
Natick, MA
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,656 reviews
March 19, 2008
Because of the Bernardi Auto Group reputation of being professional and extremely good at Customer Relations, my decision to go to their Honda Dealership to explore the Honda CR-V. In addition, I received professional and extremely good at Customer Relations, my decision to go to their Honda Dealership to explore the Honda CR-V. In addition, I received a internet quote on my 2007 CR-V that clearly beat all other dealerships. Once arriving at the dealership we were met by a friendly staff and I might add, not exhibiting a pressure sales approach. After a few hours of going through colors etc.,ouur decision buying the the CR-V was accomplished. The Sale Staff including all of the Managers were terrific. Just recently I attended a New Owners Workshop which was informative and quite frankly absolutely amazed that a Car Dealership would offer such a thing to their customers. I have never seen this before. Bernardi Honda should be used as a benchmark for other dealers to mold their operation. I am very pleased with everything they have done! More
by APFT65
Employees Worked With
3
March 16, 2008
My sales person was Janet. I went to Bernardi looking for a used car. I drive a 1999 Honda Civic. Janet showed me a used 2006 honda accord. I liked the used car and Janet showed me a new accord. 2008 accords a used car. I drive a 1999 Honda Civic. Janet showed me a used 2006 honda accord. I liked the used car and Janet showed me a new accord. 2008 accords are nice. Janet went and talked with her boss I ended up getting a new car for a few more dollars a month. Maybe I could have gotten a better price who knows. I have had service done before at Bernardi and this is why I went back to them. The dealership is close to where I work. I live closer to another honda place but I read the postings of the other dealer and went to bernardi honda. The only bad thing I can say about Bernardi is finding a place to park. More
by jason81
Employees Worked With
Janet
March 14, 2008
Andrew was wonderful in helping me find my part and making sure it was the correct part. He was gracious with his time and his manners were impeccable. I will use Benardi any time I have Honda need. making sure it was the correct part. He was gracious with his time and his manners were impeccable. I will use Benardi any time I have Honda need. Byron Brumfield 36 Houston Road Laurel, Ms., 39440 More
by Byron Brumfield
Employees Worked With
one
February 28, 2008
No pressure sales. I mentioned to the sales person, we were still comparing Honda Odyssey vs Chrysler Van vs Toyota Sienna and would make a decision may 2 weeks out. Did research on pricing, returned and were still comparing Honda Odyssey vs Chrysler Van vs Toyota Sienna and would make a decision may 2 weeks out. Did research on pricing, returned and spoke the same salesperson with my best offer(compared info from other dealer and website ahead of the visit). The deal was done in 30 minutes, excellent after sales support. More
by RNR
Employees Worked With
2
February 15, 2008
We bought a new Honda Accord from Bernardi Honda after going to two other dealers. The other dealers did not care about anything but selling us a car. Bernardi Honda answered all our questions and did not going to two other dealers. The other dealers did not care about anything but selling us a car. Bernardi Honda answered all our questions and did not pressure us. I don't understand why cars dealers do this. Bernardi Honda treats you great. All I can add is I'm glad we went there. I wish they sold Fords because I need to replace my pickup truck soon. More
by BCronin
Employees Worked With
Seth & Denis
February 14, 2008
I talked first, after an online inquiry, with Charlie Sectish and he was wonderful, answering my questions, and even referring me to this site to check the dealership out!! Right then, I was impressed b Sectish and he was wonderful, answering my questions, and even referring me to this site to check the dealership out!! Right then, I was impressed by that (as well as his no pressure attitude). When I went to the dealership, Sal Favuzza was brought in as the salesman and again, I knew I was with someone who was not the stereotypical "car salesman" - I'm allergic to those people!! Finally, to close the remarkable deal that Charlie and Sal put together for me, Shannon Smith was brought on board as an "awesome" guy - and he is. Those three are terrific and really know their stuff. I consider myself very lucky to have worked with them. At least one of the other sales guys is the stereotype and, had he been the salesman I began with, I probably would have walked out. More
by Julia Benson
Employees Worked With
Charles Sectish, Sal Favuzza, Shannon Smith
January 19, 2008
My wife and I shopped a few Honda dealers. We were treated the best at Bernardi Honda. No pressure. Tim and Seth were great. Our salesman Mike Perry was very helpful. The other dealers we went to only treated the best at Bernardi Honda. No pressure. Tim and Seth were great. Our salesman Mike Perry was very helpful. The other dealers we went to only wanted to Sell us a car. Bernardi was more interested in helping us. We could have save another $75.00 at one dealer but Bernardi Honda was worth the extra $$$. Jonathan More
by JonConnor
Employees Worked With
Sales Dept
January 19, 2008
Excellent dealership, great customer service, best purchasing experience! They met the price point that I sought. I had very unique requests, which required the dealership to locate the only vehicle l purchasing experience! They met the price point that I sought. I had very unique requests, which required the dealership to locate the only vehicle left in New England. They were methodical about going through the paperwork, and demonstrating all the features available in the car once it was received. Highly recommend this dealership to potential customers. More
by nq
Employees Worked With
Jonathan, Mark, & Scott
November 22, 2007
The service rep is the worst person to work with, talking to him is like you committed a crime to get your car serviced there. He is very rude and has no sense of what customer service means. The work done to him is like you committed a crime to get your car serviced there. He is very rude and has no sense of what customer service means. The work done by workshop people is good but the service rep is so pathetic that would not like to take your car to their service station again. You may email me for exact details, I will be happy to provide those. Also if anyone from Bernardi Honda i reading this due to your service guy you have lost mine and my friends business forever. More
by nkk
Employees Worked With
Service guy
November 13, 2007
Despite the fact that I already bought two cars from them since 2000, they tried to rip me off big time in 2006. The finance office tried to pad the price by over $1800 by seriously overcharging the sales t since 2000, they tried to rip me off big time in 2006. The finance office tried to pad the price by over $1800 by seriously overcharging the sales tax and adding a huge "document fee" after I thought I had an ok deal. I will never, ever go there again! More
by allicat
Employees Worked With
all of them
