Bernardi Honda of Natick

Very professional. Explains what needs to be and how the work will be accomplished. Works with you to assure you the work is being done correctly and affordable. Explains what needs to be and how the work will be accomplished. Works with you to assure you the work is being done correctly and affordable. More

We like to work with David, very professional and responsible person. He gives us a very reasonable price. responsible person. He gives us a very reasonable price. More

Service was good but when I drove up initially there was a young man standing there but didn’t offer to help in any way. He said hello but that was it and went back to looking at his phone. It would have a young man standing there but didn’t offer to help in any way. He said hello but that was it and went back to looking at his phone. It would have been good if he’d at least said “someone will be Vic with you shortly”. More

Aubrie was amazing 👏🏾 she worked with Scott and David to get my family into a beautiful new car I couldn't thank them enough to get my family into a beautiful new car I couldn't thank them enough More

Dealership has gone down sick since it was bought out a few years ago. The customer service department is not what it used to be. Very disappointed. When I called I was given an estimated time of an hour a few years ago. The customer service department is not what it used to be. Very disappointed. When I called I was given an estimated time of an hour and a half wait for 60,000 mile check but when I got there I realize I already had it done so I just got a oil change and a sticker renewal it took over 2 1/2 hours. More

They were very polite, professional and nice but I had to wait two hours and my service was too expensive so I needed to go elsewhere. Also, fox news was playing in the waiting room, I would have prefered wait two hours and my service was too expensive so I needed to go elsewhere. Also, fox news was playing in the waiting room, I would have prefered a more neutral TV show More

The service was quick and efficient. Ryan was delightful. The facility was clean and bright. Ryan was delightful. The facility was clean and bright. More

Kerrey was friendly and thorough, he took the extra time to go over paperwork and explained what was done and what will be needed for future recommendation. Personable and professional, highly recommended t to go over paperwork and explained what was done and what will be needed for future recommendation. Personable and professional, highly recommended to see him. More

Great service second purchase. Bob McGrath really helped to make everything go smoothly. we would definitely deal with him again. Bob McGrath really helped to make everything go smoothly. we would definitely deal with him again. More

Very expensive work completed on timely basis good communication from staff very accommodating woud return as long standing service dept customer communication from staff very accommodating woud return as long standing service dept customer More