Bernardi Honda of Natick
Natick, MA
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I found out that the car I had an appointment to see was sold before I arrived but no one told me. Once I arrived, with no car to see, they said they would keep me on a call list if that deal fell through. sold before I arrived but no one told me. Once I arrived, with no car to see, they said they would keep me on a call list if that deal fell through. They called me the next day and said the deal had fallen through and did I want the car. I said yes. Did not hear from them, called them back, found out the online listing price was the wrong price, it was actually $4000 higher. This cancelled the deal. What a waste of time, mileage and effort. What poor management. Krystal was the sales person and she did the best she could and was as accommodating and apologetic as she could be given that she did not have any of the correct information. I would recommend her but she works for an inefficient company. More
Bob McGrath was an amazing salesperson to work with. I have recommended him before and will do so again! He is no nonsense and treats me like family. Thanks Bob! I have recommended him before and will do so again! He is no nonsense and treats me like family. Thanks Bob! More
Our sales person was helpful at the start. After we decided to make the purchase, things got delayed and there were different situations of miscommunications which I didn't appreciate. it was After we decided to make the purchase, things got delayed and there were different situations of miscommunications which I didn't appreciate. it was an average experience More
My experience at Bernardi Honda was excellent. Micheal was very attentive and explained everything he was doing. I would definitely recommend the dealership to my family and friends. Micheal was very attentive and explained everything he was doing. I would definitely recommend the dealership to my family and friends. More
Krystal Miller was one of the most helpful, caring, and personable customer facing sales professionals we have ever worked with. Would certainly work with her again. personable customer facing sales professionals we have ever worked with. Would certainly work with her again. More
Very pleased with the entire Dealership. Everyone was extremely professional, respectful and answered all my questions. Victor was very personable and went out of his way to make us feel com Everyone was extremely professional, respectful and answered all my questions. Victor was very personable and went out of his way to make us feel comfortable throughout the process. He was very considerate. The entire team worked very hard to make this deal work for my daughter and I really appreciated that. I would highly recommend this Dealership to everyone.. Thank you again for all your help. More
I had a great experience working with Bob McGrath at Bernardi Honda. He was wonderful to work with—professional, friendly, and made the whole process smooth and easy. Bob was 100% transparent with the p Bernardi Honda. He was wonderful to work with—professional, friendly, and made the whole process smooth and easy. Bob was 100% transparent with the price and time frame to get the car in hand. Highly recommend! More


