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Bernardi Honda of Natick

Natick, MA

4.5
1,668 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,668 reviews

March 01, 2021

After my due diligence with visiting car dealerships, I arrived at the front door of Bernardi Honda at the precise time as Levon. I immediately knew that my potentially terrifying experience was to be a g More

by PatB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levon Artinian, Nick Dota, Marc Accelon
February 27, 2021

The team at Bernardi was fantastic. Special thanks to David G., Scott, Monike, and Marc. We came in with our two young children and they did everything in their power to make it a positive buying experie More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, Monike, Scott Wells, Aaron Hutchinson, David Gordenstein
January 28, 2021

Went in to look at a car and meet Levon. He was courteous, professional and very helpful. He was transparent and knowledgeable about the car. It was a seamless transaction. I highly recommend him t More

by Jepura
Recommend Dealer
Yes
Employees Worked With
Levon
January 26, 2021

I took my car for a recall (supposed to be $0 to the customer). The employee came out of my car with mask down. They had charged me $3.75 as disinfection cost. We drove back home with masks on in our ow More

by Zubair Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Richards
Feb 02, 2021 -

Bernardi Honda of Natick responded

Zubair, We're sorry that your experience was less than satisfactory. It is the exact opposite of what we pride ourselves on at Bernardi Honda. We greatly value our customers and understand how important it is to offer exceptional service. I would personally like to apologize to you for any confusion that may have occurred. If you have the time, please contact me at your earliest convenience to discuss this matter. Respectfully, Charles Sectish General Manager Bernardi Honda Charles.Sectish@bernardiauto.com 508.651.3033

January 26, 2021

Matt (National Champ), Marc (finance) and Scott (manager)were kind and welcoming. I will be a repeat customer based on their customer service! 10/10 More

by Dominique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong, Marc Accelon, Scott Wells
November 20, 2020

I usually dread buying a car but I had such a great experience at Bernardi that I had to share. The customer service was above and beyond. I felt like a VIP. It was actually a fun experience! Brian, Si More

by ejl513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Sinan, Brian, Monique
November 06, 2020

Levon was great to work with!! He was knowledgeable, friendly, and so awesome!! Always answered my texts super quick. I'll send people his way! More

by Corinna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levon Artinian
October 13, 2020

Absolutely amazing service. After browsing around several dealerships, I found Bernardi to be the most genuine and accommodating place. I worked in particular with Luis and Brian (who are two of the most won More

by Noelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Brian
October 08, 2020

Matthew Strong provided a wonderful experience for us from start to finish as we test drove different models, through to our purchase and car pickup. He knew I was very nervous about COVID, so coordinate More

by newCRVfan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
October 02, 2020

Matt made the process of buying our new truck efficient, stress free and pleasurable. He treated us with respect, ensured that our questions were addressed and walked us through the sales process in an eff More

by Reggie Leese
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
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