Bernardi Honda of Natick

Awesome new car This was by far one of the best experiences I’ve had buying a car. The GM Charles is a dream. Matt got me my new car and delivered it in perfect condi This was by far one of the best experiences I’ve had buying a car. The GM Charles is a dream. Matt got me my new car and delivered it in perfect condition. See these guys for the best experience ever! More

960 Honda of Natick 960 Worcester road Natick ma 01760 On Wednesday, July 10th, a representative called me with an interest in repurchasing my Honda Accord Sport 960 Worcester road Natick ma 01760 On Wednesday, July 10th, a representative called me with an interest in repurchasing my Honda Accord Sport 2017 also offering a low rate and payment if I were to trade my vehicle in for a 2019 Honda Acord Sport. I set up an appointment for the following day at 11:30 with......—-I went in looking for a 2019 Honda Acord Sport in red. Ricardo took me to what I was told was a 2019. I signed all the paperwork and and was all set. I was extremely happy with my purchase until I realized a few days later I discovered that I actually purchased a 2018, although my paperwork stated otherwise. I went back and spoke with several management and left with nothing but confusion and wasted time. All in all I had to go back to the dealership three times. To this day, one week later, I do not have the registration for the 2019 Honda I purchased. This dealership is a scam. I was told someone wanted to purchase my car and inevitability sold it to an auction. If I knew that was the case I would have never went to trade in my car in the first place. No. Any question I asked Ricardo and also another representative Mark it was never fully answered and there was no ownership in blame for their mistakes they were made as if they were my fault. No. They held onto the paperwork for the 2019 for three days. I went to get the paperwork today and was given the paperwork for the 2018, again. I was told the paperwork would be processed in the morning and that it would be okay, even in the event I were to be pulled over by the police with a registration for another vehicle I no longer possessed. These employees need to have more honesty and empathy for their customers. I feel as if this experience made me distrust Honda employees and their company as a whole. I would like the district manager to contact me via email or by phone because I was highly dissatisfied with my purchase. I found out today July 18 when they gime the paperwork after 4 days that sold me the Honda Accord 2019 for for 27,556.22 when the car tag said 27,100 plus that was not the deal we make in first place the car the show me first place was mark 22,999.96 so now I’m paying more the I should and I found out today july 19 the 2017 Honda Accord ES that one the I trade in for 16,750 that adverting online they are selling my car for 19,800 they I’m being robbed when I went back on Monday 15 I was requesting my Honda 2017 back but the sold it but was lie they have it in the website don’t buy this car 1hgv1f33ja209848 even in till today no one call me yet to explain ? ? ? Honda was offering me 72 months And the manager Marc makes it at 84 When he did the paperwork making me sing me thinking I was doing the 72 months and them Marc manipulate all paperwork illegally making me re sing every thing again they make all this mess and the no want to fix it don’t go to this dealership in till today im still waiting for the store manager to call me Charles sactith Sean July 10th More

Smooth buying experience Repeat Bernardi customer shopping for a new car. A smooth buying experience overall...Matthew Strong was terrific and Tonya was efficient at getting t Repeat Bernardi customer shopping for a new car. A smooth buying experience overall...Matthew Strong was terrific and Tonya was efficient at getting the paperwork done. More

Easiest car buying experience! Matt Strong over at Bernardi Honda in Natick made buying my new car easier than it’s ever been. Helpful, informative, and honest, great experience. Matt Strong over at Bernardi Honda in Natick made buying my new car easier than it’s ever been. Helpful, informative, and honest, great experience. More

Wow fantastic I just bought a 2019 insight from sales associate Matthew Strong. It was the smoothest transaction I had ever had. He even sat with me at RI DMV for I just bought a 2019 insight from sales associate Matthew Strong. It was the smoothest transaction I had ever had. He even sat with me at RI DMV for hours waiting to get my license plates because I purchased out of state. He was able to answer every question I had and was very knowledgeable. I basically walked in and had the car purchased within a few hours. More

Worth the Long Drive The 5 stars are all because of Matt Strong. He is not your typical car salesperson, and that is a good thing. He was always very pleasant and accommod The 5 stars are all because of Matt Strong. He is not your typical car salesperson, and that is a good thing. He was always very pleasant and accommodating, never pushy. He did his best to be sure I was satisfied with the overall car purchase, and never gave me the runaround. Bernardi is not close to where I live, but I will go the extra distance because Matt goes the extra mile for his clients. More

Great no hassle experience! My wife and I purchased our Pilot Elite on 6/30 using David Johnston from internet sales, and Alan in sales. The deal was pretty much set in stone thr My wife and I purchased our Pilot Elite on 6/30 using David Johnston from internet sales, and Alan in sales. The deal was pretty much set in stone through the internet. Alan greeted us when we came in to close the deal which was painless and there was no hassle whatsoever. We are actually very happy with the deal and will definitely give them business again, especially since we will be the third Pilot Elite in the family. More

About as good as buying a car gets Scott and Al we spectacular from start to finish, and made the whole process a breeze. Tanya in finance was a delight, and made what is generally the Scott and Al we spectacular from start to finish, and made the whole process a breeze. Tanya in finance was a delight, and made what is generally the most nerve-racking part of the whole thing simple and pleasant. I cannot day enough good things about these folks. More

Matt went above and beyond We were quickly able to describe to Matt what we were looking for. Just as quickly, Matt was able to get us a great deal. The entire process was effi We were quickly able to describe to Matt what we were looking for. Just as quickly, Matt was able to get us a great deal. The entire process was efficient and painless. On top of that, Matt went above and beyond by arranging a test drive away from the dealership as well as rearranging his schedule to meet ours. I would enthusiastically recommend Matt and the dealership to a friend. More

Excellent experience from start to end Great experience with sales department. Team was friendly, clear and efficient. Management team was prepared and moved the closing process along brisk Great experience with sales department. Team was friendly, clear and efficient. Management team was prepared and moved the closing process along briskly. As a long time Honda owner I was very please that loyalty goes both ways with Bernardi Honda. More