
Bernardi Honda of Natick
Natick, MA
Filter Reviews by Keyword
By Type
Showing 1,666 reviews
Purchase of 2019 CRV Outstanding service through the sales process. Everyone I met was very friendly and helpful. Matthew Strong and Charles Sectish were knowledgeable, ca Outstanding service through the sales process. Everyone I met was very friendly and helpful. Matthew Strong and Charles Sectish were knowledgeable, caring, and great to work with. More
Pre owned car purchase This dealership was more or less like the other Honda dealers I visited. Everyone I met was very friendly and helpful. The only reason to go back or This dealership was more or less like the other Honda dealers I visited. Everyone I met was very friendly and helpful. The only reason to go back or recommend this business over others would be my salesperson, Matthew Strong. Matt was very knowledgeable about all the cars and answered all my many questions so that I could understand the answers. He kept in touch during the whole process, even on his day off, so that I always knew what was happening. Matt was a standout in all my experiences with car buying. More
Once again a pleasant visit to Bernardi This is my second lease with Honda and I went out of my way to choose to return to Bernardi in Natick. I have a Honda dealership in the city I live in This is my second lease with Honda and I went out of my way to choose to return to Bernardi in Natick. I have a Honda dealership in the city I live in but chose to return here and the reasons are many. Start with service, the people are all friendly and efficient. The wait time given is usually spot on and they check in with you should an issue arise during service. Accommodating department when it comes to your needs. On my most recent visit I worked with Matt Strong. Random luck of the draw but I’m happy I got to work with him. He’s friendly, engaging and we actually chatted about ourselves and not just leasing/selling a car. No pushy pitches from Matt. He listened to what I needed and wanted then did what he could to make it happen. It wasn’t just Matt that was accommodating but also the folks he reported to/worked for (Scott!)that made my experience a great one. Let’s face it, there has to be some give and take when buying or leasing a vehicle. Both sides need to be happy. I certainly was and Matt was a big part of that. I may be leasing another vehicle from Bernardi for my girlfriend and I already feel comfortable with what we’ve discussed for terms. Now it’s up to her what she wants to do but without Matt and company there would be no second lease considered. Thanks Matt and Bernardi! More
Great Experience I recently bought a CPO vehicle with the assistance of sales rep Matthew. The experience could not have been more seamless. In addition to being ver I recently bought a CPO vehicle with the assistance of sales rep Matthew. The experience could not have been more seamless. In addition to being very personable, he was knowledgable about the model/ my particular vehicle and didn't apply any sales pressure to the test drive. Bernardi was transparent with all previous service and work done on the vehicle and provided all documentation for review. After deciding to purchase, everything went really smoothly. There was a hiccup with my insurance company and Matthew went above and beyond to help finish the remaining steps so I could take the vehicle home before needing to leave for business travel. He was also great with providing updates throughout the entire buying process (which step was next, timing, etc). Definitely recommend Bernardi and Matthew! More
Two vehicle purchase We purchased a used and upgraded another. Working with Dave was great and he is a very kind, funny and enjoyable person to work with. Overall leng We purchased a used and upgraded another. Working with Dave was great and he is a very kind, funny and enjoyable person to work with. Overall length of process takes too long but not sure if that can ever change at any dealership. Finding keys and moving cars to test drive vehicles did not go well. Finance takes a long time but not sure how to speed it up.. More
Great service Matthew was an amazing person to work with and made the process extremely easy. He even drove one of our new cars to the house to handle the swap. Wou Matthew was an amazing person to work with and made the process extremely easy. He even drove one of our new cars to the house to handle the swap. Would definitely recommend him to anyone. More
Fantastic, no pressure experience As I spend a lot of time sitting in traffic, I went into the dealership looking to learn about and test drive a hybrid Accord as a more efficient upgr As I spend a lot of time sitting in traffic, I went into the dealership looking to learn about and test drive a hybrid Accord as a more efficient upgrade to my previous vehicle. Matt was very knowledgeable and answered all my questions. After the test drive we talked numbers and Matt worked hard to get us a good offer that we accepted. Overall a painless and even enjoyable experience. Matt even went the extra mile and transferred my kids car seats into the new vehicle. This isn't my first time buying from Bernardi and probably won't be my last. Definitely recommended!! More
Best experience ever I went to Bernardi Honda just to test drive a car and ended up leasing one. Vincent treated me very well, was polite and answered all of my questions. I went to Bernardi Honda just to test drive a car and ended up leasing one. Vincent treated me very well, was polite and answered all of my questions. The color that I wanted was not available and Greg White jumped in and made sure I had the car on the next day ! I’m very happy with my purchase and will definitely buy my next car at Bernardi Honda. More
It was amazing. My experience today at Bernardi was fantastic. I was well taken cared of. Everyone was so nice. They help switch my car that had a high interest rates My experience today at Bernardi was fantastic. I was well taken cared of. Everyone was so nice. They help switch my car that had a high interest rates to a new car. I never though that I was going to drive out of there with a brand new car it was breathtaking. More
Comfortable no pressure car buying experience !!! From the minute I walked into Bernardi Honda I had a very good feeling. Folks were friendly attentive and made you feel at home. Matthew Strong did a From the minute I walked into Bernardi Honda I had a very good feeling. Folks were friendly attentive and made you feel at home. Matthew Strong did all he can to make the used car buying process stress-free for me .He listened to my needs and concerns and never once made me feel pressured. He went above and beyond what a normal sales person would do. If you are in the market for a new or used car please call Bernardi and ask for Matthew Strong! I can almost guarantee a great experience!! More