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Bernardi Honda of Natick

Natick, MA

4.5
1,666 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,666 reviews

March 08, 2019

Service declined No snacks for the loyal customer while waiting, no complimentary car wash while spending over 200 dollars for service. Major issue with front bushing More

by Kingkuang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Downes
Mar 20, 2019 -

Bernardi Honda of Natick responded

Your experience at Bernardi Honda is very important to us as we strive ourselves on 100% customer satisfaction. At Bernardi Honda we are committed to offering fair, competitive pricing on our auto services and parts. We are equally committed to high levels of customer service, and I apologize that our team was unable to provide this experience to you. If you have the time, please contact me directly to dicuss this issue. Respectfully, Charles Sectish General Manager Bernardi Honda Charles.Sectish@BernardiAutoGroup.com 508.651.3033

March 06, 2019

Best trip to the dealer ever! I the visit was for a recall and it is an inconvenience to get a ride and drop the car for 2 hours for nothing, but the service person noticed I neede More

by PeggyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Gagnon
Mar 06, 2019 -

Bernardi Honda of Natick responded

Thank you Peggy!

March 05, 2019

Experience I was treated fairly with good explanation of my options. Matt was effective and efficient in his delivery. My experience was positive and I would More

by Roz1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Mar 06, 2019 -

Bernardi Honda of Natick responded

Thank you for your 5-Star review Roz!

March 03, 2019

Great service as always Bernardi Honda never disappointed me with their service. Very friendly and knowledgeable team. Service is quick and good quality. I highly recommend B More

by Adi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Quintin
Mar 05, 2019 -

Bernardi Honda of Natick responded

Thank you Adi!

March 02, 2019

Great customer relations! The team at Bernardi Honda worked diligently and provided a great value on my new vehicle. My satisfaction was always in the forefront throughout the More

by RC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary...new Manager , Matthew Strong
Mar 05, 2019 -

Bernardi Honda of Natick responded

Thank you for your 5-star review RC!

March 01, 2019

Thank You! We just purchased a 2014 BMW X3 at Bernardi Honda of Natick and had a great experience. Matthew was honest, knowledgeable, friendly, and went above an More

by AlexL
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Mar 05, 2019 -

Bernardi Honda of Natick responded

Thank you Alex!

February 26, 2019

Great cars, friendly service It is a pleasure to work with Matthew. He is very responsive, gives timely updates and values your time. The whole process went smoothly as he actuall More

by Ender123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Feb 27, 2019 -

Bernardi Honda of Natick responded

Thank you for your review Ender!

February 24, 2019

Great no pressure sales! My husband and I went back to Bernardi even though we have another Honda dealership much closer to where we live. We have purchased and leased from th More

by If72
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Feb 27, 2019 -

Bernardi Honda of Natick responded

Thank you for your review and your patronage.

February 24, 2019

Ripped off BEWARE!! Of adds on I bought in Dec 18 Honda Accord and without my consent they added a service contract For $2000 which I cancelled next day even a More

by Qdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam fleet
Feb 27, 2019 -

Bernardi Honda of Natick responded

QDR, Thank you for the feedback. We are very sorry to hear you feel this way about our dealership and we apologize that your recent experience was less than satisfactory. At Bernardi Honda we are committed to fair, honest pricing on the vehicles we sell, as well as the optional services and programs we offer. If you have the time, please contact me directly to discuss this issue. Respectfully, Charles Sectish General Manager Bernardi Honda Charles.Sectish@BernardiAutoGroup.com 508.651.3033

February 20, 2019

Very Helpful This dealership was very fast and effieicent. I felt very comfortable with the team throughout the car buying process. Would definitely buy from here More

by jess4214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strong
Feb 21, 2019 -

Bernardi Honda of Natick responded

Thank you for your 5-Star review Jess!

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