Bernardi Honda of Natick

Warm, helpful, informative..... most accommodating! Although busy at the time of my arrival, associate greeted me and got the process moving forward. Friendly, streamlined the process to fit my request Although busy at the time of my arrival, associate greeted me and got the process moving forward. Friendly, streamlined the process to fit my requests....left the dealership within 2 hrs with purchase underway. More

Excellent AirBag recall replacement Setting up the appointment was flawless. Arrivedand checking was perfect. Waiting area was fine. The service writer estimated 90 minutes and 60 minut Setting up the appointment was flawless. Arrivedand checking was perfect. Waiting area was fine. The service writer estimated 90 minutes and 60 minutes later all done and on the way to shopping. Great dealership.... More

Great service . Provided detailed estimate. Parts had to be ordered, but it didn’t take long. They even applied a coupon that I wasn’t even aware of. . Provided detailed estimate. Parts had to be ordered, but it didn’t take long. They even applied a coupon that I wasn’t even aware of. More

Car maintaine and repair My service consultatant, Aaron Hutchinson, was knowledgeable and helpful. He explained anything I did not understand and looked some info for me reg My service consultatant, Aaron Hutchinson, was knowledgeable and helpful. He explained anything I did not understand and looked some info for me regarding a part. He was right-on regarding amount of time that it would take my car to be serviced for the initial reason I was there. He easily fit me in that same day when further service needed to be performed on my car. He offered me a courtesy car which I did not need. A very pleasant experience and I will continue to take my car there for service. More

Service experience for my Honda CR-V It was great having my car serviced with Honda dealer. Experience was great . Greatly recommended for all to get a Honda CR-V car. Through an appointm It was great having my car serviced with Honda dealer. Experience was great . Greatly recommended for all to get a Honda CR-V car. Through an appointment i got my car serviced within right time as Todd said More

Exeptional service. My routine service was performed in a reasonable amount of time. The service mechanic went above and beyond when, after all service was completed, too My routine service was performed in a reasonable amount of time. The service mechanic went above and beyond when, after all service was completed, took the time to ensure everything was ok. When I left the shop, my car ran better than it did when I drove in. Not what I expected with an oil change. More

Very friendly and inviting Enjoyed my time at Honda. I worked with both Adam and Levon. Very knowledgeable and patient. And they both have a sense a humor. Thank you Stephan Enjoyed my time at Honda. I worked with both Adam and Levon. Very knowledgeable and patient. And they both have a sense a humor. Thank you Stephanie More

Aaron saved the day. Aaron was very professional, knowledgeable and quick to resolve my issue with my vehicle faster than expected. In addition, took care of a recall I wa Aaron was very professional, knowledgeable and quick to resolve my issue with my vehicle faster than expected. In addition, took care of a recall I was not aware of. Thank you again Aaron! More

Positive experience You never know what to expect in car dealerships! I worked with Raul Pena recently on a purchase of a CR-V. We like the vehicle but Raul made the tran You never know what to expect in car dealerships! I worked with Raul Pena recently on a purchase of a CR-V. We like the vehicle but Raul made the transaction an easy, and pleasant experience. He wasn't pushy, no pressure, just consistently & straightforwardly answering my questions, and then bent over backwards to help get the transaction done quickly. I even had a question or two after purchasing, and he got me the answers. Thank you Raul for making it easy. 😊 More

no fluid top off although its mentioned on the invoices went there for my Honda Accord new tire change last week and for oil change today, came back home after the oil change, open the hood and found out went there for my Honda Accord new tire change last week and for oil change today, came back home after the oil change, open the hood and found out the coolant and break oil is less than min levels, their technicians don't top off liquid other than windshield washer fluid, although its written on both the invoices on both the days that they "top off all fluids", they LIED both the times. More