
Bernardi Honda of Natick
Natick, MA
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Great experience Raul was very helpful, friendly, and patient. He answered all my questions and helped me choose the right car. I’ll be forever greatful for his help. Raul was very helpful, friendly, and patient. He answered all my questions and helped me choose the right car. I’ll be forever greatful for his help. More
ok would not visit again I went to Bernardi to follow Gary McKinley for my fourth Honda lease. Out of all dealers this was by far my least favorite dealer. Gary is the only on I went to Bernardi to follow Gary McKinley for my fourth Honda lease. Out of all dealers this was by far my least favorite dealer. Gary is the only one making my experience worth while otherwise I’d go to my friends at Bourne’s auto. I was told the trade in of 500 was to be applied to my lease when I sat down with finance they made me pay an additional 500. With 3.5 hours I couldn’t argue any longer and just wanted to leave, even though I know I didn’t now owe this. More
Battery replace Mike H was awesome! Understood most likely reason why 2015 accord hybrid sensors went haywire... Bad battery, confirmed, checked draw (ok) replaced ba Mike H was awesome! Understood most likely reason why 2015 accord hybrid sensors went haywire... Bad battery, confirmed, checked draw (ok) replaced battery and I was inn my way in 45 minutes; fantastic .5 stars out of 5!!!!! More
Service Scheduling an appointment online was very easy. I received reminders via text which was helpful. . Communication was good. A complementary ride to Scheduling an appointment online was very easy. I received reminders via text which was helpful. . Communication was good. A complementary ride to my workplace was a plus. More
Recall The gentleman who handled the processing of my car was Sharif. I’m sorry I didn’t get his last name. He went out of his way to make the experience as The gentleman who handled the processing of my car was Sharif. I’m sorry I didn’t get his last name. He went out of his way to make the experience as simple and pleasant as possible. He was very pleasant and helpful. I purchased my car at Bernardi Honda and have always taaken it back to Bernardi’s for any work that was needed and I have never been disappointed. More
CR-V (new) Vincent was a total Pro. Very down to earth, honest, and a pleasure to transact with. The dealership emphasizes customer service and you can tell by h Vincent was a total Pro. Very down to earth, honest, and a pleasure to transact with. The dealership emphasizes customer service and you can tell by how they treat each customer even greeting and conversing with customers who are engaged with other sales reps. More
Customer Service Great customer service. Matt was very helpful and pleasant. Ordered cargo mats and they were installed, the price was a bit steep $326.00 for the Great customer service. Matt was very helpful and pleasant. Ordered cargo mats and they were installed, the price was a bit steep $326.00 for the whole set. We have recommended Bernardi Honda to many people. a great group of employees, always very polite and helpful, courteous. More
Purchased a used 2013 Honda Pilot We purchased a used 2013 Honda Pilot for my wife from Bernardi Honda of Natick. We worked with Mia as our Sales Consultant. The process was seamless a We purchased a used 2013 Honda Pilot for my wife from Bernardi Honda of Natick. We worked with Mia as our Sales Consultant. The process was seamless and Mia was very responsive and efficient. Thanks for a very positive buying experience. More
The scheduling, wait time, and work done The scheduling of the appointment allowed me three days advance before bringing the car in. The wait time of the service was not bad. I was happy The scheduling of the appointment allowed me three days advance before bringing the car in. The wait time of the service was not bad. I was happy with the Bernardi Honda service and was confident with the scheduled work done. Thank you More
CRV purchase My experience with this dealership was excellent start to finish. This is the second vehicle that I have purchased from them, and have only positives My experience with this dealership was excellent start to finish. This is the second vehicle that I have purchased from them, and have only positives to say about both their sales and service. More