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Bernardi Honda of Natick

Natick, MA

4.5
1,666 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,666 reviews

October 03, 2018

We had an excellent experience with our salesman Denis Swift Everyone in the facility was friendly, patient and helpful. Our salesman, Denis was informative, knowledgeable and very patient with me as I defined More

by Soccer mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew from service, Denis Swift, Tom Van Fechtmann, Bill Oldmixon
September 21, 2018

Bernardi for now...Bernardi for life. Darell Wells and Harry did a great job in getting me my new car from Wakanda. The entire process was smooth and painless Walter in finance was amazin More

by F Stoudemire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wells, Bobby Gazza
September 18, 2018

First service with Bernardi for my new Civic Excellent process - very fast and effortless. Very smooth system and good waiting amenities. Good WiFi. Got a coupon for a free car wash which was nic More

by Bandit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Perry, Bob Mcgrath
September 15, 2018

Excellent Anna Pinheiro was very helpful and patient as we looked at and test drove a few cars. Walter Garrote from finance was able to clearly explain our loan More

by Mark B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Pinheiro & Walter Garrote
September 13, 2018

Routine maintenance at Bernardi Honda in Natick The service is always excellent. The Service Consultant, Joe Quintin, was very helpful, courteous, and efficient. He listened to--and HEARD --all q More

by Migsie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Quintin
September 13, 2018

Work with Tonya! Don't look elsewhere. I walked into the dealership, and Tonya was very nice. She introduced herself, and took my information. She was very polite, and knew pretty much eve More

by Anonymous!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Dryden
September 11, 2018

Exceeded my best expectations Todd Downes went beyond my highest expectations to advocate for my best service value, and even managed to give me a free loaner car for the day to bo More

by Chesml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wells, Mike Perry, Lori Gagnon, Todd Downes, Denis Swift
September 11, 2018

Totally misdiagnosed bad rear wheel bearing as cupped tires with possible contribution from loose brake backing plate. When I left, problem was same bad thumping as when I went in. Had to take to Firestone for More

by Roger123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew
Nov 02, 2018 -

Bernardi Honda of Natick responded

Roger, Please accept our sincerest apologies on behalf of Bernardi Honda. We are very sorry to learn that your service experience was not satisfactory. We take full responsibility for this situation and understand your frustration. Please be assured that this type of situation will not happen again. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Jasen O’Neill General Manager Bernardi Honda 508.319.5400 Jasen.oneill@bernardiautogroup.com

September 10, 2018

Successful Purchase! I was not sure about what car to settle down on and David helped me from start to finish. He was very attentive and helped me with every question I ha More

by tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordenstein
September 08, 2018

Joe provided amazing service Came here for service on my Honda. Joe was friendly, patient and did the little bit extra to help me. He made it a great experience! More

by Je11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Quinton
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