
Bernardi Honda of Natick
Natick, MA
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We had an excellent experience with our salesman Denis Swift Everyone in the facility was friendly, patient and helpful. Our salesman, Denis was informative, knowledgeable and very patient with me as I defined Everyone in the facility was friendly, patient and helpful. Our salesman, Denis was informative, knowledgeable and very patient with me as I defined what features were important to me choosing a car. I was undecided about preowned vs certified. His non pressurized approach, good listening skills and technical knowledge of each CRV years feature was immensely appreciated. I WILL be back to work with Denis and the Natick dealership. More
Bernardi for now...Bernardi for life. Darell Wells and Harry did a great job in getting me my new car from Wakanda. The entire process was smooth and painless Walter in finance was amazin Darell Wells and Harry did a great job in getting me my new car from Wakanda. The entire process was smooth and painless Walter in finance was amazing. More
First service with Bernardi for my new Civic Excellent process - very fast and effortless. Very smooth system and good waiting amenities. Good WiFi. Got a coupon for a free car wash which was nic Excellent process - very fast and effortless. Very smooth system and good waiting amenities. Good WiFi. Got a coupon for a free car wash which was nice also. More
Excellent Anna Pinheiro was very helpful and patient as we looked at and test drove a few cars. Walter Garrote from finance was able to clearly explain our loan Anna Pinheiro was very helpful and patient as we looked at and test drove a few cars. Walter Garrote from finance was able to clearly explain our loan options . Both Anna and Walter were professional and they each possessed strong customer relation skills. Buying the car today was a positive experience. More
Routine maintenance at Bernardi Honda in Natick The service is always excellent. The Service Consultant, Joe Quintin, was very helpful, courteous, and efficient. He listened to--and HEARD --all q The service is always excellent. The Service Consultant, Joe Quintin, was very helpful, courteous, and efficient. He listened to--and HEARD --all questions and responded with appropriate explanations.. More
Work with Tonya! Don't look elsewhere. I walked into the dealership, and Tonya was very nice. She introduced herself, and took my information. She was very polite, and knew pretty much eve I walked into the dealership, and Tonya was very nice. She introduced herself, and took my information. She was very polite, and knew pretty much everything about the Honda Civic Hatchback (Car of interest). She walked me through the lot to see what options I have available, and offered me a test drive in both trims that I was interested in. She presented numbers very well, and made an amazing offer for a lease. I have to admit that I was mystery shopping her, and I don't know if she knew, or not, but her attitude did not change for a second. I wasn't looking for a car, and I was still so close to buying from her. If you're looking for a Honda, contact her. I am 100% sure, that you'll be taken car of. More
Exceeded my best expectations Todd Downes went beyond my highest expectations to advocate for my best service value, and even managed to give me a free loaner car for the day to bo Todd Downes went beyond my highest expectations to advocate for my best service value, and even managed to give me a free loaner car for the day to boot. I would not hesitate to return to Bernardi’s For any type of service for my 2017 Pilot Elite. More
Totally misdiagnosed bad rear wheel bearing as cupped tires with possible contribution from loose brake backing plate. When I left, problem was same bad thumping as when I went in. Had to take to Firestone for with possible contribution from loose brake backing plate. When I left, problem was same bad thumping as when I went in. Had to take to Firestone for correct diagnosis and repair. More
Successful Purchase! I was not sure about what car to settle down on and David helped me from start to finish. He was very attentive and helped me with every question I ha I was not sure about what car to settle down on and David helped me from start to finish. He was very attentive and helped me with every question I had. If someone's not sure about which Honda dealership to pick I would easily offer them Natick and ask for David! Thanks to him I'm driving a new car, More
Joe provided amazing service Came here for service on my Honda. Joe was friendly, patient and did the little bit extra to help me. He made it a great experience! Came here for service on my Honda. Joe was friendly, patient and did the little bit extra to help me. He made it a great experience! More