Bernardi Honda of Natick

The sales staff attempted to double lease payments, The same old slime in different suits. My daughter came in to lease a HONDA FIT the sales, and finance staff told her $180/ month for 36 months with The same old slime in different suits. My daughter came in to lease a HONDA FIT the sales, and finance staff told her $180/ month for 36 months with $1400 down because of "difficult" credit. This is when their TRUE COLORS were exposed. The staff then told her the payments would be closer to $350 and if she did not take it they would hold her check for two weeks. Tell me do you guys also "lose" the keys for a trade in when the deal is not going well??? Lucky enough she was able to put a stop payment on the check, so to you SCOTT WELLS and the rest of the termites you call a sales staff we survived the experience, but the education lives on DO NOT GO THERE DO NOT GO THERE More

Great experience We recently purchased a certified 2014 Honda CRV at Bernardi Honda. Jayson Navarro was such a pleasure to work with throughout the process. He was war We recently purchased a certified 2014 Honda CRV at Bernardi Honda. Jayson Navarro was such a pleasure to work with throughout the process. He was warm and friendly and eager to help as I spent hours driving a variety of Honda models over the course of several days. Jayson was informative and straightforward, communicative and available. In the process, I also met with both Scott and Daniel who added helpful and important information about the non-negotiation process and the work done on the car we purchased, such as buying new tires, which improved the value of the car we purchased, compared to a similar car at a competing dealer. We had an excellent and very low stress experience and felt trusting of Jayson and the dealership. We will start with Bernardi when we shop for our next Honda. More

Listens to customer Jayson was great from the beginning. He is easy to talk to, listens to what I want in a car and ultimately super professional. He knew everything abou Jayson was great from the beginning. He is easy to talk to, listens to what I want in a car and ultimately super professional. He knew everything about the car that I wanted to buy. I went a few times for different reasons, and every time I went, he greeted me with a smile and did his best to quickly answer my questions. I'm very happy with the purchase! More

Good Deal BLK on BLK I researched the style and model of the car I wanted - they had (2) used cars in stock to choose from - I went home with one the next day. Positive e I researched the style and model of the car I wanted - they had (2) used cars in stock to choose from - I went home with one the next day. Positive experience would recommend to friends and family More

Maintenance by Fleet Program I have a company car that uses Enterprise Fleet Maintenance for all repair and maintenance services. I went to Bernardi Honda to get an oil change for I have a company car that uses Enterprise Fleet Maintenance for all repair and maintenance services. I went to Bernardi Honda to get an oil change for my Honda CRV because this was one of the locations listed under the plan. The first time I tried using the Enterprise Maintenance card, I was told that Bernardi Honda did not recognize the card. After explaining to the service personnel at length, they finally accepted the card. The second time I went, was told again by Michael Hayes, the service advisor, that Bernardi Honda did not recognize nor accept the Enterprise Fleet Maintenance program card. I was also told by him and Bobby that I would not be allowed to use the maintenance card again and would have to pay up front or leave. They argued that they did not know how to charge Enterprise and made it seem like it was an issue I would have to resolve for them. It seems unreasonable to join a program for your customer's convenience, then argue with your customers about using the program. Their lack of professionalism and courtesy was unbelievable. If I could give Bernardi Honda zero stars, I would. More

Exactly what I wanted! A smooth experience in purchasing a pre-owned Honda Accord EX-L V6 2014. The perfect color car with leather interior, not to mention all of its speci A smooth experience in purchasing a pre-owned Honda Accord EX-L V6 2014. The perfect color car with leather interior, not to mention all of its special features. I had the pleasure of working with Vadim Plesca, a super sales rep, who is knowledgeable about the merchandise he is selling by explaining the details of each car I test drove, and answering any and all questions. He made the sales process seem effortless, from sales to buying a car. If you get the chance to work with him and his team, you will be very pleased. Very important: Vadim and his group are all patient, polite, and professional. More

Purchase of a new 2017 Honda Pilot-happy customer with Vadim The whole process, negotiating price, working relationship with Vadim, ordering the specific options and car color, explanation of the capabilities an The whole process, negotiating price, working relationship with Vadim, ordering the specific options and car color, explanation of the capabilities and different functions of the car was complete and clear by both Vadim and financial service rep. More

Love new CRV Our sales rep Vadim was very helpful and answered all of our questions and also demonstrated all the features that this great car has. After about a m Our sales rep Vadim was very helpful and answered all of our questions and also demonstrated all the features that this great car has. After about a month of owning this new CRV we are happy that we chose Touring version. All the bells and whistles are great to play with. Really nice car! More

Happy Customer Vadim Piesca was my sales rep and he did a great job being patient, listening to me and explaining things to me. He understood quickly that I needed Vadim Piesca was my sales rep and he did a great job being patient, listening to me and explaining things to me. He understood quickly that I needed to trust him and he did everything he could to make me feel comfortable. He was also very knowledgeable about the cars, features, pricing, etc. I will recommend Bernardi Honda and him specifically to any friends looking for a new or used car. More