Bernardi Honda of Natick

Replaced my Crosstour with a 2016 Honda Pilot My wife and I have bought/leased many cars at this dealership. We know them well, and they us. The main two people I deal with are Scott Wells and J My wife and I have bought/leased many cars at this dealership. We know them well, and they us. The main two people I deal with are Scott Wells and Jayson Navarro, and there are none better. I was in and out, all paperwork done and contents switched from one car to another, in just about two hours. They are the best, and I highly recommend them in particular as the right people to deal with. and the dealership the best place to do business!! More

Great service, friendly staff. I was helped by a Walter Garrote, and he was awesome. Very quick and informative service, and if he didn't know the answer, he found it immediately. I I was helped by a Walter Garrote, and he was awesome. Very quick and informative service, and if he didn't know the answer, he found it immediately. I would 100% recommend this location, and would definitely send people to Walter. More

Excellant Professional Service Jayson Nararro is extremely professional and works hard to satisfy his customers. He goes a long way to making the car buying experience fun. I have Jayson Nararro is extremely professional and works hard to satisfy his customers. He goes a long way to making the car buying experience fun. I have purchased three Honda's from Jayson for my family and each purchase was handled with efficiently and professional competence. It's a long way from the old experience of purchasing cars. Dick and Mary Brown More

Good dealership to work with Jayson was great to work with. We told him exactly what we were looking for and he showed us several vehicles that fit our criteria. There were no gam Jayson was great to work with. We told him exactly what we were looking for and he showed us several vehicles that fit our criteria. There were no games, lies, or bait and switch. Will definitely return for our next vehicle. Only concerns were you have to finance thru them and cannot get private financing, which was not devulged till we met with the finance person. The only other concern was our finance person needed to be informed by the manager about a lower rate adjustment when we argued that he was incorrect. Overall, much better experience than we ad at other dealers. More

Great experience from beginning to end. Before this experience, I would put going to a car dealership right up there with going to the dentist for a root canal. Jayson took a very consultati Before this experience, I would put going to a car dealership right up there with going to the dentist for a root canal. Jayson took a very consultative approach right from the beginning, starting from our needs as the customer and working backwards into the sale, which in my experience is the complete opposite of how most approach the sales-customer relationship in the automotive sales industry. He was diagnostic in his approach, discovering where our 'pains' were in terms of what vehicle is right for our family and was able to diagnose and prescribe the right car for us, both in terms of features/amenities but also one that made sense for us economically. We felt comfortable with him right from the start. He is a true advocate for the customer, and what stood out for us most is that he is a person of action....unlike many of his peers in the industry who are all 'talk'. Working with Mike was also a pleasure as well. He, like Jayson was very customer centric and made the buying process frictionless. I would highly recommend this dealership and would seek out both of these guys first. We will certainly be back for our next vehicle. More

Rating my recent experience @ Bernardi Natick MA Both Scott Wells & Jason Navarro were more than helpful in answering my questions about the new CRV. They were honest, caring about my concerns and re Both Scott Wells & Jason Navarro were more than helpful in answering my questions about the new CRV. They were honest, caring about my concerns and respectful. I felt I was given all I needed to make a good decision . I heartily recommend the staff of Bernardi Natick especially Scott & Bobby Gazza in service. I have returned to them for 13 years because they are so good , reliable & honest. In addition the product has proven to be the best in the industry for me over that time frame. I have bought autos over 40 yrs. & Honda is the best! Excellent is their mark! More

Greg and Jayson=positive expereince I would recommend this dealership based solely on the experience I had with Jayson and Greg. Jayson was a wonderful sales person, who was persistent w I would recommend this dealership based solely on the experience I had with Jayson and Greg. Jayson was a wonderful sales person, who was persistent without being intrusive. His upbeat personality is a definite plus. Greg's skillful management is such an asset for this company, always treating the customer with the utmost respect and handling any concerns professionally. Bernardi Honda is so fortunate to have these two people as their employees. Service Department needs some work. I asked for no logos on car and to have lighted running boards installed. Logos were on car and wrong running boards were installed. I had to make appointment to have issues addressed. Greg and Jayson constantly updated me as to where they were in the process. A Plus for their communication skills. It made the experience so much more tolerable. When I financed the car, I got Gap Insurance. I decided by next morning that I didn't want the insurance. Called Mike (finance) to cancel when dealership opened . I also came in at noontime to give deposit and I assumed that new paperwork would need to be signed. He told me everything was taken care of. Needless to say, a few days later I got my first payment due from Credit Union and it was for the amount stated with the Gap Insurance. I spoke with Greg and he told me that Honda would send check to Credit Union and it would come off my principal. It would have been nice it the payment were adjusted correctly. More

Great Dealership and Great Sales Person! I usually dread going through the car buying process, but Jayson Navarro and Bernadi made this the best experience we have ever had! They were very fa I usually dread going through the car buying process, but Jayson Navarro and Bernadi made this the best experience we have ever had! They were very fair with pricing and customer service was excellent during the process. I highly recommend them as a dealer! Jayson is great to work with as well! More

Professional service I would highly recommend Bernardi Honda to anyone looking to buy a new or pre-owned car. From the start, the salesperson that worked with me was infor I would highly recommend Bernardi Honda to anyone looking to buy a new or pre-owned car. From the start, the salesperson that worked with me was informative, respectful, and professional. As a woman, I have had two very negative experiences in the past when purchasing a vehicle. However, Walter Garrote at Bernardi was extremely enjoyable to work with, was knowledgable and professional, and very attentive throughout the process More

Stress Free Buying I had a very positive experience purchasing my first car. Jayson was friendly and answered all my questions without pressuring me at all. He was hel I had a very positive experience purchasing my first car. Jayson was friendly and answered all my questions without pressuring me at all. He was helpful throughout the entire process. More