Back

Bernardi Honda of Natick

Natick, MA

4.5
1,668 Reviews

960 Worcester Rd

Natick, MA

01760

Directions

By Type

Showing 1,668 reviews

April 13, 2016

Very Helpful Sales Employees and Finance Manger Beranadi Honda in Natick is probably the best dealership experience that I have ever had and I want to thank Jayson Navarro for the help of making sur More

by Brian23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro, Peter McCormick
May 04, 2016 -

Bernardi Honda of Natick responded

Brian23, thank you for your recent purchase and your review. I will pass on your kind comments to Jayson Navarro and Peter McCormick regarding your sales experience. I apologize that one of our employees tried to pressure you into purchasing a package that you did not want. We have passed on your comments to our staff, and again, thank you for your purchase and sharingyour feedback. Congratulations on your new car purchase! John McCarthy

More
April 10, 2016

Bait and Switch-Worst dealership Classic bait and switch. Worst dealership I've encountered. Dishonest and fraudulent. Internet representative Victoria Jolliemore assured me that an a More

by Fair Consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
See above
Jun 02, 2016 -

Bernardi Honda of Natick responded

We would like to apologize, again, for your experience. Unfortunately the car you were interested in had multiple inquiries in addition to yours. Our normal practice is to notify interested customers if a vehicle has been sold. However, in your situation, the sale was not complete nor did we know if the financial side would be approved. Had the financials been approved, we would have notified you and the others interested in the vehicle of the sale. Used cars move fast as there is generally just one of them, so we try to show other vehicles available. We apologize for the unfortunate circumstance. ~ Bernardi Honda Natick

More
April 03, 2016

Great Service Jayson Navarro was an awesome sales person and he is always there to help even after all sales have been made! He is just plain and awesome guy! So pe More

by karem3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Nazzaro & Kevin Spezzano
Apr 12, 2016 -

Bernardi Honda of Natick responded

Thank you Ted and Karen (Karem3) for your DealerRater review. We agree, Jayson is AWESOME and Kevin Spezzano is a great listener! We are happy to pass onyour A+++++ grades to Jayson & Kevin. Thank you, John McCarthy

March 27, 2016

Painless and Straightforward I recently shopped for and bought an Odyssey Van at Bernardi Honda. I had purchased two other cars from Bernardi in the past (Audi) and have always l More

by hdblue682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
Apr 12, 2016 -

Bernardi Honda of Natick responded

Thank you hdblue682, We are pleased that Jayson provided you and your wife with a excellent shoping and purchasing experience! I will pass on your comments to Jayson and the Finance team. Thank you, John McCarthy

March 05, 2016

Friendly stress-free buying experience! Excellent customer service from all involved, including the management team and finance, but especially from Jayson Navarro! At Bernardi Natick, they More

by Marjorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
Apr 12, 2016 -

Bernardi Honda of Natick responded

Welcome to the Bernardi Marjorie! Thank you for taking the time to post this review on DealerRater for Jayson Navarro, the management & finance team! We appreiciate the kind comments! We take great pride in our excellent Customer Service in all our departments. Thank you, John McCarthy

January 10, 2016

Very good leasing experience with Jayson! I leased a car for the first time from this dealership. They honored the deal that I saw on a TV ad (that brought me in) and the whole process went ve More

by lea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
Jan 12, 2016 -

Bernardi Honda of Natick responded

Welcome to Bernardi Honda Lea! We are excited to hear that your leasing experience was smooth and positive! Your kind comments will happily be passed on to Jayson Navarro and our Sales staff. Thank you, John McCarthy ~ General Sales Manager

December 09, 2015

Ask for Jayson! Great Experience. This is the second Honda that I've leased from Bernardi. I can not say enough good things about this place. Instead of the dreaded car buying proces More

by Andrea27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
Dec 09, 2015 -

Bernardi Honda of Natick responded

Congratulations on your new car purchase Andrea27! Thank you for returning for your second Honda and for posting this review for Jayson. We agree, Jayson is the best! Thank you for the refferal for Jayson, and please rememember we have a "Refer-a-Friend" program! I you refer a freind or family, we will send you $100. Thank you, John McCarthy - General Sales Manager

More
December 02, 2015

Caring, trustworthy and fast I like these guys. They really take care of us. Jayson has been wonderful every time. He helped us out two years ago and I am glad to work with him More

by guillermoandsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
Dec 09, 2015 -

Bernardi Honda of Natick responded

Thank you guillermoandsue for taking the time to post this review. We agree, Jayson is "wonderful" and responsive to all his customers! I will pass on your review to Jayson. Thank you, John Mccarthy ~ General Sales Manager

November 14, 2015

Always ask for Bobby Gazza, Jr. The service department of Bernardi Honda in Natick surpassed even our greatest expectations today. My fiancée and I stopped in due to a light being on More

by MA0625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gazza
Nov 17, 2015 -

Bernardi Honda of Natick responded

We agree MA0625! Bobby is an amazing employee with over 17 years of experience and knowledge. We are very fortunate that he is a member of our service team! I will pass on your kind comments to Bobby. Thank you, Adam Shapiro - Service Director

November 08, 2015

Easiest Experience for Working Mom of Three I drove away in Certified Used 2013 Odyssey just 28 hours after walking into the dealership! Bernardi had the best online price for the model I was lo More

by kjgallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro, Michael Mottolo
Nov 11, 2015 -

Bernardi Honda of Natick responded

Thank you kjgallagher for your purchase and taking the time to write this DealerRater review. Jayson is a valuable team member that goes above and beyond, and we are pleased that he provided you with an excellent sales experience! Congratulations on the purchase of your second Honda Odyssey! John McCarthy ~ General Sales Manager

More
...
89
...