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Bernardi Toyota
Framingham, MA
1,206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 02, 2025
I was attended fast and the service was done quickly with a great efficiency. Christopher was great, very attentive to details and serving the costume kindly. with a great efficiency. Christopher was great, very attentive to details and serving the costume kindly. More
by Jana
Employees Worked With
Christopher
October 27, 2025
When buying a used car from Bernardi, make 100% sure that all options and included items are actually part of the vehicle. I didn't and they refuse to make good on what was advertised vs. what I purchased. B all options and included items are actually part of the vehicle. I didn't and they refuse to make good on what was advertised vs. what I purchased. Be wary, be careful, and make sure before you accept the vehicle the card IS as advertised. More
by BadBusiness
Employees Worked With
The salesman was fine, the used car manger was not
October 24, 2025
My experience with Carlos Soto at Bernardi Toyota was excellent! He was friendly, professional, and made the whole process smooth and easy. I really appreciated his patience and honesty throughout the in excellent! He was friendly, professional, and made the whole process smooth and easy. I really appreciated his patience and honesty throughout the inspection.Thank you very much ! More
by sajumuscat
Employees Worked With
Carlos Soto
October 09, 2025
We have worked with Artie for many years he is amazing. . Artie makes the process easy and he is very knowledgeable about the vehicles. Financing was also easy and they took the time to explain everything. . Artie makes the process easy and he is very knowledgeable about the vehicles. Financing was also easy and they took the time to explain everything. More
by Mari
Employees Worked With
Artie Johnson, Bob Quinton
October 08, 2025
This is my second car purchased with Bernardi Toyota. They have been easy to work with, helpful and trustworthy. I have been very pleased with the purchasing process both times. They have been easy to work with, helpful and trustworthy. I have been very pleased with the purchasing process both times. More
by CoatesA
Employees Worked With
Carlos and Max
October 06, 2025
Untrustworthy timesuck. I came For a 8 am appointment which I was told would take 1.5 hours. I finally was able to get my car at 2:15 pm. When I arrived I was schedule fo I came For a 8 am appointment which I was told would take 1.5 hours. I finally was able to get my car at 2:15 pm. When I arrived I was schedule for a 60,000 tuneup suddenly was told that I needed extra work on my car. The attendant said it was not done at 40,000 but the dealership said it was not a service needed. Someone was lying. Then I get a call 3.5 hours after dropping off my car saying there is another $500+ service needed. After 6 hours I was called and told that the oil hoses weren’t working so add more time. A whole day for a 1.5 hour service. The only redeeming factor was the lovely young woman who picked me up and shuttled me from my home back to the dealership. $1500 later after the website quoted me at roughly $500? I will never go back again. It perpetuates the stigma that dealerships are not to be trusted. Way to go! More
by wheeled-blabber-67
Employees Worked With
Jhon Medina
September 22, 2025
Everything went real smooth. The employee Christopher was excellent to have to work with. I would use Christopher again in the future. I felt no pressure he did his job. I listen The employee Christopher was excellent to have to work with. I would use Christopher again in the future. I felt no pressure he did his job. I listened everything work worked out fine. More
by Patrick
Employees Worked With
Christopher
