Bernardi Toyota
Framingham, MA
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After getting treated very poorly by my local Toyota/Scion dealer, my wife and I drove to Bernardi where the selection of Scions was better and the sales staff was actually interested in selling Toyota/Scion dealer, my wife and I drove to Bernardi where the selection of Scions was better and the sales staff was actually interested in selling us a car. Ian met us in the lobby where he introduced us to Jerry who helped us work out the final details of the purchase and . Two days later, I drove off in my new FR-S. More
Dear Toyota, Who ever decided to put Sam Lee and his Dear Toyota, Who ever decided to put Sam Lee and his manager Ark Rocha together has done a great job, more like a match made any successful busines Dear Toyota, Who ever decided to put Sam Lee and his manager Ark Rocha together has done a great job, more like a match made any successful business. I never felt pressured nor agitated with their assistance more like comforting and welcoming, unlike other times i have had with the whole car buying services I have had in the past. Sam Lee is very knowledgeable about the vehicles and his professionalism was outstanding. Even thought Boch Toyota offered me a better deal, when it came to price. They were pressuring and felt overwhelming at time, even worse their customers services were so terrible and at times really disrespectful.. That why I did not hesitate to leave there in a hurry, contacted Sam Lee back and purchase the car at Bernadine Toyota. I would highly, highly recommend Sam Lee and his manager Ark Rocha to anyone that is looking for any car or just thinking about getting a new car in particular. Thank you for a wonderful and headache free experience. And I look forward to shopping at Bernadi Toyota AGAIN! Tai Lam More
Have done business with Bernardi Toyota for many years, both new vehicles as well as service. Have always found both sales and service personnel to be courteous and accommodating. Have bought cars from Del both new vehicles as well as service. Have always found both sales and service personnel to be courteous and accommodating. Have bought cars from Dell previously and always found him to be honest and candid. Service personnel have also been a pleasure to deal with.mortbrond More
I have work with and leased one and purchased two other Toyota Camrys from Artie Johnson over the past fifteen years. Artie has always had my best interest in mind and has provided customer service above a Toyota Camrys from Artie Johnson over the past fifteen years. Artie has always had my best interest in mind and has provided customer service above and beyond my expectations. On my most recent purchase Artie took time on his scheduled "day off" to meet with me to insure that everything required to get me "on the road" was completed on time. He even picked me up at The Logan Airport express to be sure that I would get my new Camry on a Sunday morning. Bernardi Toyota is fortunate to have a quality guy like Artie on their sales staff. More
My experience was great. I am happier with this car than I thought I would be and am glad I bought it. Everyone was professional and open. Sami Hatoum, our salesperson, got the model and color car I wanted. I thought I would be and am glad I bought it. Everyone was professional and open. Sami Hatoum, our salesperson, got the model and color car I wanted. He was great after the sale too, as we left items in the car we traded. He patiently took my son out to the car to retrieve our personal items and was extremely kind to our exuberant dog which for some reason (unknown to me) our son decided to bring with him. More
It was so much of a pleasure to work with Aydin on my Highlander lease, I came back a couple of weeks later with my daughter and she bought a Rav4 from him. We love both cars! Highlander lease, I came back a couple of weeks later with my daughter and she bought a Rav4 from him. We love both cars! More
Overall our new car purchase at Bernardi Toyota was excellent! It helped that our sales consultant, Sam Lee, reassured that Bernardi Toyota would be the best to purchase a car as they have large invent excellent! It helped that our sales consultant, Sam Lee, reassured that Bernardi Toyota would be the best to purchase a car as they have large inventories with the best prices. Sam is very professional, has a good sense of humor, and is very pleasant to work with. All that made for a satifying and regret free transaction. I would highly recommend Sam as the go to Sales Consultant of choice and Bernardi Toyota as your first place to look for new car inventory. More
I was coming in from out of town to purchase the vehicle. I already knew exactly which vehicle I wanted to purchase and already test drove the vehicle before coming in. With that said, most of my communicati I already knew exactly which vehicle I wanted to purchase and already test drove the vehicle before coming in. With that said, most of my communication and negotiation was done via phone and e-mail. Regardless, I still was expecting a typical unpleasant car purchasing experience, even if I had done most of the work beforehand. Thankfully I was wrong! It was very hassle free, the dealership stuck to the price I had negotiated, and it was an overall great experience. Jerry specifically was fantastic- very friendly and accommodating. He made it a very quick process overall (for instance, it was around 5:20 by the time we were done with all the paperwork, 20 minutes after I could have gotten my service sticker, but he went ahead and got it done, preventing me from having to come back to the dealership again the next day). As my first actual car purchase, I was pleasantly surprised. Thanks Bernardi Toyota and especially thanks to Jerry! More
I started my search online and received info on the style of car I wanted in several dealerships. I traveled to all of them and dealt with a lot of sales people. Sami was informative about the vehicles, re of car I wanted in several dealerships. I traveled to all of them and dealt with a lot of sales people. Sami was informative about the vehicles, relaxed about the closing the deal, which ended up taking 3 visits and over a week as I reviewed vehicles and prices at other dealerships. I purchased from Sami and Bernardi as the price was right and Sami was very helpful and accommodating in making the deal. More



