
Bernardi Toyota
Framingham, MA
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They were fast and professional, it was an easy experience and I would recommend Bernardi Toyota to anyone looking for a new car, this place is great!!!!! experience and I would recommend Bernardi Toyota to anyone looking for a new car, this place is great!!!!! More
The staff was highly skilled, very professional, very considerate and happy to help. The financing procedure went more quickly than I expected, and the dealership is very easy to locate. My salesperson w considerate and happy to help. The financing procedure went more quickly than I expected, and the dealership is very easy to locate. My salesperson was excellent at providing features during the test drive off the top of his head and the team was very compassionate and worked to meet my transportation needs within a budget. I would highly recommend them to anyone who is looking for a new or certified car. I am very pleased with my purchasing decision and experience and am very excited about my new car! More
THE ENTIRE SALES DEPT AS WELL AS KEVIN, SALES MGR WERE VERY PROFESSIONAL IN THEIR ATTENTION TO MY SHOPPING NEEDS. It was a pleasure buying my new automobile from this dealership. I highly recommend Bern VERY PROFESSIONAL IN THEIR ATTENTION TO MY SHOPPING NEEDS. It was a pleasure buying my new automobile from this dealership. I highly recommend Bernardi for your auto needs... More
Everyone, especially Marcos, maintained a high level of Everyone, especially Marcos, maintained a high level of professionalism in the dealership. Although there was some initial confusion during the nego Everyone, especially Marcos, maintained a high level of professionalism in the dealership. Although there was some initial confusion during the negotiation and financing process, Marcos stepped up to the plate and assumed responsibility for the closing of the deal. I highly recommend both the dealership and Marcos as a sales rep who is very knowledgeable about the car that I purchased. More
I went for check engine light on. they detected it was failure of oxygen sensor. i was out of warranty by 2 days (3 year). At first they offered me free parts but i have to pay for service. But on my ins failure of oxygen sensor. i was out of warranty by 2 days (3 year). At first they offered me free parts but i have to pay for service. But on my insistence sales person Manny was able to work with me and his manager to do it free. They definately will be my first choice for all car work Great service. Just on side note, ever since i purchased this car, i have always taken to Bernardi Toyota. More
I visited this dealer to buy a 2012 camry. First visit we did not agree on the price so I walked out, then the dealership called me twice in a day or two, and agreed to sell me the car at the price I was lo did not agree on the price so I walked out, then the dealership called me twice in a day or two, and agreed to sell me the car at the price I was looking for, so I went back to dealership that evening, then to my surprise they hiked the price by a grand $$$$$. How can they renege like this? Luckily it was not a long drive for me, so no inconvenience but still I am extremely perturbed and angry about this situation. Staff was not very friendly, and treated me as if they were doing me a favor by selling a car. Will never visit this dealer again and certainly not recommend it to anyone else, although this is my personal experience, but overall am absolutely dissatisfied with the whole experience. More
I purchased a Prius V model 5, which was in short supply. Although it required over two months to get the vehicle, the salesman was pleasant and helpful, keeping me informed. I was able to negotiate a fair Although it required over two months to get the vehicle, the salesman was pleasant and helpful, keeping me informed. I was able to negotiate a fair price, with little pressure. Finallizing the transaction was simple. The dealer prepared the paper work and registered the vehicle (for a fee), but this was helpful, as there are many fewer Registry offices in MA. The salesman took the time to review all of the controls and answer my questions. More
I had a great experience at Bernardi Toyota in Framingham. They meet all my expectations and more especially from Brandon keddy who left me feeling great about my new car and leaving me knowing I Framingham. They meet all my expectations and more especially from Brandon keddy who left me feeling great about my new car and leaving me knowing I was in great hands if your looking for a new or used car I'd recommend Bernardi Toyota-Scion to anyone. More
service department is a rip off bought the extra care service did not cover the service ( engine burning oil) i did service at the dealer at 35k and got all my regularly scheduled oil changes at jiffy lu service did not cover the service ( engine burning oil) i did service at the dealer at 35k and got all my regularly scheduled oil changes at jiffy lube i noticed the car was burning oil at an unusual amount for such a new car i took it to them they changed the oil and told me to come back in a bout a thousand miles to check the oil level i came back they said it was fine a couple weeks later in about another 800 miles i brought the car back to them cause i noticed it was blowing smoke now i need a whole new engine on a 2008 rav4 73000 they told me they would charge me 600-800 to check to open the engine to diagnose the car now 2500$ to put car back together without even fixed since extra care warranty ( rip off) denied the claim would not recommend More
Bruno Medina worked with me over several visits to be sure I got the car I wanted. Bruno is friendly, knowledgeable, and very patient. He can't do enough for you and wants to make you happy. I finally sure I got the car I wanted. Bruno is friendly, knowledgeable, and very patient. He can't do enough for you and wants to make you happy. I finally bought the 2012 Prius V and am very, very happy with it. I have had my other Toyotas serviced at Bernardi's and can recommend their service department without hesitation. I was very happy with everyone there. More