Bernardi Toyota

I went for check engine light on. they detected it was failure of oxygen sensor. i was out of warranty by 2 days (3 year). At first they offered me free parts but i have to pay for service. But on my ins failure of oxygen sensor. i was out of warranty by 2 days (3 year). At first they offered me free parts but i have to pay for service. But on my insistence sales person Manny was able to work with me and his manager to do it free. They definately will be my first choice for all car work Great service. Just on side note, ever since i purchased this car, i have always taken to Bernardi Toyota. More

I visited this dealer to buy a 2012 camry. First visit we did not agree on the price so I walked out, then the dealership called me twice in a day or two, and agreed to sell me the car at the price I was lo did not agree on the price so I walked out, then the dealership called me twice in a day or two, and agreed to sell me the car at the price I was looking for, so I went back to dealership that evening, then to my surprise they hiked the price by a grand $$$$$. How can they renege like this? Luckily it was not a long drive for me, so no inconvenience but still I am extremely perturbed and angry about this situation. Staff was not very friendly, and treated me as if they were doing me a favor by selling a car. Will never visit this dealer again and certainly not recommend it to anyone else, although this is my personal experience, but overall am absolutely dissatisfied with the whole experience. More

I purchased a Prius V model 5, which was in short supply. Although it required over two months to get the vehicle, the salesman was pleasant and helpful, keeping me informed. I was able to negotiate a fair Although it required over two months to get the vehicle, the salesman was pleasant and helpful, keeping me informed. I was able to negotiate a fair price, with little pressure. Finallizing the transaction was simple. The dealer prepared the paper work and registered the vehicle (for a fee), but this was helpful, as there are many fewer Registry offices in MA. The salesman took the time to review all of the controls and answer my questions. More

I had a great experience at Bernardi Toyota in Framingham. They meet all my expectations and more especially from Brandon keddy who left me feeling great about my new car and leaving me knowing I Framingham. They meet all my expectations and more especially from Brandon keddy who left me feeling great about my new car and leaving me knowing I was in great hands if your looking for a new or used car I'd recommend Bernardi Toyota-Scion to anyone. More

service department is a rip off bought the extra care service did not cover the service ( engine burning oil) i did service at the dealer at 35k and got all my regularly scheduled oil changes at jiffy lu service did not cover the service ( engine burning oil) i did service at the dealer at 35k and got all my regularly scheduled oil changes at jiffy lube i noticed the car was burning oil at an unusual amount for such a new car i took it to them they changed the oil and told me to come back in a bout a thousand miles to check the oil level i came back they said it was fine a couple weeks later in about another 800 miles i brought the car back to them cause i noticed it was blowing smoke now i need a whole new engine on a 2008 rav4 73000 they told me they would charge me 600-800 to check to open the engine to diagnose the car now 2500$ to put car back together without even fixed since extra care warranty ( rip off) denied the claim would not recommend More

Bruno Medina worked with me over several visits to be sure I got the car I wanted. Bruno is friendly, knowledgeable, and very patient. He can't do enough for you and wants to make you happy. I finally sure I got the car I wanted. Bruno is friendly, knowledgeable, and very patient. He can't do enough for you and wants to make you happy. I finally bought the 2012 Prius V and am very, very happy with it. I have had my other Toyotas serviced at Bernardi's and can recommend their service department without hesitation. I was very happy with everyone there. More

We lease our cars. This has been our second leasing experience at Bernardi Toyota in Framingham. On both occasions we worked with Ron Gamble. Ron is extremely knowledgable about his product, friendly experience at Bernardi Toyota in Framingham. On both occasions we worked with Ron Gamble. Ron is extremely knowledgable about his product, friendly and the list goes on! We will definitely lease our car again from Bernardi Toyota in Framingham. More

I bought my 2007 Nissan Sentra from Bernardi in December 2010. So far I couldn't be happier with the cars, and I have had no major issues with it. Brandon was great with everything all the way down to the 2010. So far I couldn't be happier with the cars, and I have had no major issues with it. Brandon was great with everything all the way down to the inspection. He worked to get me a great price, and great payment options. I would recommend Bernardi Toyota and Brandon to anyone. Thanks again Brandon. More

Excellent deal on a great vehicle and they honored the online price mistake. I found my used vehicle (2009 VW Jetta Sportwagon SE) online at a great price and I inquired on the web to see if it was still online price mistake. I found my used vehicle (2009 VW Jetta Sportwagon SE) online at a great price and I inquired on the web to see if it was still available. I was contacted back within the hour by Brandon Keddy. He provided exceptional customer service and had the vehicle ready for us to test drive when we arrived at the dealership. We then took a test drive with Ron Gamble. Ron provided zero pressure, which was just what we wanted. When it came time to talk numbers, they would not budge on the internet price of $13,991 (we found out it was a mistake and the price was supposed to be $17,491). I usually wouldn't believe it was a mistake but I did realize it was a great price. We put down a deposit on the vehicle and they held it over the weekend for us. I also found a $500 off coupon on the website, and they honored that as well. I paid for the vehicle the following Monday morning and picked up the vehicle the next day. The only negative feedback was the Manager who went over the paperwork with me at the end, whose name was Rob. He rushed through all the paperwork, and did not carefully go over the numbers with me. This resulted in a $500 price mistake that was quickly fixed once I pointed it out. Maybe he rushed because the dealership made a mistake on the price and did not make as much profit as they wanted to, or maybe they even took a loss. Either way, I'm still a buyer and should be treated the same as any other. The next day I got the cold shoulder. When I picked up the vehicle, Rob and I made eye contact and he didn't say anything. I was right in front of him at the desk and he couldn't even say hi. The keys to the vehicle were hanging on the desk right next to him but he didn't pick them up for me, rather he paged the salesman Ron to come get the keys. Overall I would say the experience was a 4 out of 5 stars. More

Bought my camry hybrid from this dealership.I dealt with brandon keddy best experience i had did not play games. He was very professional. They made this a very easy process while helping me find exactly wh brandon keddy best experience i had did not play games. He was very professional. They made this a very easy process while helping me find exactly what I wanted. More