
Bernardi Toyota
Framingham, MA
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I have very bad credit and your team went out of their way to get me a car loan. This is my very first car laon and I must say your employees when above abd beyond their duties to help. Sorry to say I did way to get me a car loan. This is my very first car laon and I must say your employees when above abd beyond their duties to help. Sorry to say I did got Boch first and they played around with me for three weeks and then finally said no they could not help me, but before they gave my answer I got so mad that I applied on line to your company and I received a call with 20 minutes from your internet sal person Brandon Reddy and he said that your company could have me. And they did help me. I would like the following people to get some sort of reconaniton for their wouk. Here are the names: Al Salas Business Manager, Brandon Reddy Sales Consultant, Miguel Garcia Certified Used Car Manager, Michelle Poore Business Manager, and Jessica Miranda Sales Consultant.You have a wonderful team of employees and I hope they are told about my whole tranaction that was conductored at you dealer ship. I will be comming back in a year to trade up to a pre certified car next and a year latler I will be getting a new car thanks to your team on helping me rebuild my credit so I am able to do this and hopefully use the same bank Chase. Thank you for have such a great team of employees. More
I had a very nice experience at Bernardi! My salesperson Miqual was so proffesional and personable that he made searching for a care easy and enjoyable. I would go back to Bernardi in a heartbeat! So far Miqual was so proffesional and personable that he made searching for a care easy and enjoyable. I would go back to Bernardi in a heartbeat! So far Bernardi has done everything they said they would and I am 100% happy with my purchase and the service I recieved! THANK YOU BRUNO, MICHELLE and MIGUAL!!!!!! More
I had the best experience I have ever had purchasing anything on my own at the Bernardi Toyota Scion dealership. From my initial phone call with the internet salesman, to walking into the dealership and anything on my own at the Bernardi Toyota Scion dealership. From my initial phone call with the internet salesman, to walking into the dealership and being greeted by a very warm and friendly receptionist, to the night I brought my three-year-old little girl in to pick up my new car, I was sporting a smile and beaming with pride. As a single mother I felt that my needs were understood, and met, better than I could have hoped for. Artie Johnson is a wonderful person, and a great salesman. It's clear that he cares about the people that work with him, and takes time to listen to his customer's needs, and does not push his customers into something they do not want. This is something I've not found at other dealerships and it was a refreshing change. He was great at answering any question I had, and we had really nice conversations throughout the test drives and during the whole process during the four hours I was there. Artie was a very big part in me purchasing my car with this dealership. Even when my little girl came in with me, he was kind to her and remembered her name. That blew me away as I'm sure that salespeople work with many customers during the week, let alone the end of the year during the busiest of sales times. Al Salas was equally as kind and I thoroughly enjoyed my conversation with him during the paper signing process. He made sure that everything was taken care of with my trade in, and that I was comfortable with every document that I was signing. These two gentleman put me at ease and truly made me feel like I was understood and that they were working hard to get me an amazing deal on my new Toytota Matrix. On behalf of my little girl who loves her momma's new car, and will be very safe riding in it, thank you from the bottom of my heart. I have and will continue to recommend these two gentlemen, and the Bernardi dealership to my friends and family. More
From the beginning we were treated with respect and never given a hard sell. When negotiating the price the managers were respectful and honest. Marcos was patient and attentive, even with a problem concern given a hard sell. When negotiating the price the managers were respectful and honest. Marcos was patient and attentive, even with a problem concerning which vehicle we had agreed to. A nice place to deal with. More
Marcos greeted me at the door with a smile on his face. He was cordial and understanding throughout the entire negotiatios process of my "leasing" a 2010 Corolla LE. More importantly he expedited the del He was cordial and understanding throughout the entire negotiatios process of my "leasing" a 2010 Corolla LE. More importantly he expedited the delivery process of the vehicle in less than 2 hours so that I could drive the vehicle away. Before doing so, he explained all that I needed to know about the vehicle's operation and features from under the hood to inside the trunk. I will certainly ask for Marcos Torres when I return to Bernardi Toyota Scion to purchase a pick up truck sometime in the future. More
The overall experience was great,from Sales to Financing the Car,very informative, friendly and professional, not pushy in any way, didn't feel pressured to purchase at all. The selection of choice was good the Car,very informative, friendly and professional, not pushy in any way, didn't feel pressured to purchase at all. The selection of choice was good,walked away with a nice new SUV.Thanks More
Bernardi Toyota went out of their way to work with us to meet our needs. Even when we thought we wouldn't find what we were looking for among the used inventory, and were planning on moving onto a differen meet our needs. Even when we thought we wouldn't find what we were looking for among the used inventory, and were planning on moving onto a different dealership, Bernardi continued to try to work with us. We ended up not only buying at Bernardi but buying a brand new car! We honestly didn't think we'd be able to afford a brand-new car at this point in our life! We were thrilled with how willing they were to work with the price, and the 0.9% financing is phenomenal! Bruno was a great salesman and we enjoyed working with him. He worked really hard (but not annoyingly so) to make a sale, and he made us feel as if he truly cared about making sure we left happy. After spending a little bit of time with him, I found myself liking him so much I was actually more inclined to buy a car just so he could make the sale! Also, the man we worked with to finalize the financial aspects of the sale was very helpful and friendly. He made us feel very comfortable and put us at ease with what can be a very anxiety-inducing process. The dealership and its employees were very accommodating to our little boy, and made shopping with a two-year old very easy! The kids' room is a great idea, and it made us much less stressed than we would have been at another dealership! The actual dealership itself is very clean and a great shopping atmosphere! I will certainly recommend Bernardi to others! More
These guys try to force you to make deal instantly and then grab your credit card and don't return it until you sign the purchase agreement/invoice. In addition, one person makes one commitment and then o then grab your credit card and don't return it until you sign the purchase agreement/invoice. In addition, one person makes one commitment and then other person overwrites it and say something else. I will never go back to this dealership. More
Excellent, very professional service. I got everything that I was looking for: great deal on the great car. Was quick and easy, really pleasent expirience. If I buy car again I would use this dealership a that I was looking for: great deal on the great car. Was quick and easy, really pleasent expirience. If I buy car again I would use this dealership and hopefully the same sales person Mike Khalip. More
I had been to different dealers to search for a Toyota to buy in the last 1 week, and eventually came to Bernardi. I met Bruno (sales rep) at about the time the store had to close and was amazed by his profe buy in the last 1 week, and eventually came to Bernardi. I met Bruno (sales rep) at about the time the store had to close and was amazed by his professionalism, patience and great attitude. He gives great, sincere answers, and can guide effectively. He is the definition of an excellent sales representative and would recommend his services any day! Keep up the great work! More