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Bernardi Toyota

Framingham, MA

4.7
1,171 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,171 reviews

February 23, 2023

Our salesman Bobby Q was very helpful and made sure we’d be able to get the brand new car we wanted (2023 RAV4 XLE Hybrid). Even picking us up to bring to the dealership once the car was ready. And he mad More

by Tim Churchill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Quinton
February 17, 2023

Good experience with service today. The shuttle service was nice and quick. There were no unexpected charges. More

by nkemmy
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
February 14, 2023

Fast service for oil change. I waited and was in and out in less than one hour. More

by LLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
February 13, 2023

The work was done in a timely fashion. Manh was very pleasant! Also Rob the tech was very thorough! More

by Lmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dell Silva, Vivien Martins
Feb 13, 2023 -

Lmorgan responded

Thank you!

February 11, 2023

Good service, friendly staff & quality technicians. Only problem I have is when you charged above invoice price on new vehicles during Covid. Still can’t believe it was legal. More

by jimbradosky9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Butler , Vivien Martins
February 04, 2023

The service team were fantastic as always they provide great customer services thanks to the Assistant Manager Mahn More

by Edna D
Recommend Dealer
Yes
Employees Worked With
Mahn
January 19, 2023

I had very a good service today . Very professional and fast service. Keep the good service More

by Serdgios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
January 19, 2023

Great to work with. Very reasonable. Would do business with them again. Solid team. Thanks! More

by chwilson88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerelos Saleh 5 stars
January 11, 2023

Phil was my initial contact and was very good. Was with customer on pickup but did acknowledge me that I was there. Not sure if advisor who completed the service but was also very good. The Tech a More

by srwright66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
December 29, 2022

Phil in the service department was awesome! He kept me informed of the repairs, how much it was going to cost, how quickly the parts could get their facility and when it would be done. they dro More

by stephenwdavis
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil in Service
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