Bernardi Toyota

So, I called the dealership because I saw a car online in their used inventory that I was very interested in. I specifically asked the sales rep (Josh) on the phone to go out into the parking lot and "eyeba their used inventory that I was very interested in. I specifically asked the sales rep (Josh) on the phone to go out into the parking lot and "eyeball" the car himself because the description online called the car a sedan but the picture was clearly a wagon. He called me back to tell me that it was indeed a wagon, and confirmed that he had seen it with his own two eyes. I told him I wanted to be sure because I was driving in from some distance away (almost 100 miles!), and I didn't want to waste my time. When I arrived at the dealership, I asked to see the car and was seated in the waiting area. About 10 minutes later, they come back to me to tell me that the car I was interested in was sold and then tried to talk to me about another car. I thought the bait-n-switch thing was frowned upon....wonder if the GM knows that this is going on? More

Very friensly, courteous, customer service oriented environment. I have bought many cars from many types of dealerships over the last 45 years, and I have to tell you that this was probably the most pl environment. I have bought many cars from many types of dealerships over the last 45 years, and I have to tell you that this was probably the most pleasant, efficient experience that I have ever had with a large volume dealership. Very eager to please with every issue we had, no matter how minor. I will definately be touting Bernardi's committment to excellence for quite a while. I would do business with them again in a heartbeat. More

This is our second excellent experience buying a car at Bernardi. We worked with two salesmen (the one we had when we bought a Prius in 2009) and one that was on the night we went to the dealership. Ever Bernardi. We worked with two salesmen (the one we had when we bought a Prius in 2009) and one that was on the night we went to the dealership. Everything was smooth and customer friendly. We also have had very good experiences with their service department. Their personnel are friendly, efficient and acomodating. More

When I enter the front door, I was nicely greeted by the repectionist. (Not sure of her name). She got a salesperson and he (Bruno Medina) came promptly. Very friendly and had terrific customer service s repectionist. (Not sure of her name). She got a salesperson and he (Bruno Medina) came promptly. Very friendly and had terrific customer service skills. John Martin the Sales Manager was great too. So was Dave the business manager. When it comes to buying cars it is a team effort and all of them were fantastic! Even the guy who did the care inspection in the Service Dept and all the workers in their office. Hats off to all the employees throughout the place. But if I had to pick one in particular Bruno. Bruno was the one who worked closely with me and was extremely attentive. Give Bruno an raise! More

My family and I have been doing business with Bernardi Toyota since 2003 when we leased our first car. This time we chose to purchase a 2011 Camry. The salesman, Marcos Torres, immediately approached us w Toyota since 2003 when we leased our first car. This time we chose to purchase a 2011 Camry. The salesman, Marcos Torres, immediately approached us when he saw us looking at vehicle in the lot. He has a friendly, helpful manner, willing to accommodate the needs of the customer. He readily showed us the models we were interested in seeing, having us sit inside and test drive those that we might want. He pointed out the newer features in the vehicles as well as the similarities to the lease vehicle I was returning. When sitting down to complete the paperwork, Marcos was gracious and worked with us deciding on the financial aspects with the managing staff. When picking up the vehicle, he personally took the time to walk through all the features again. He has since called us ensure our satisfaction. The office staff was also helpful and friendly when completing the final financial details and paperwork. More

Marcos Torres provided a great new car purchase experiance. Coming in knowing what model and budget we expected meant it was up to the dealer to simply meet our expectations. Marcos met and exceede experiance. Coming in knowing what model and budget we expected meant it was up to the dealer to simply meet our expectations. Marcos met and exceeded my expectations for this purchase and experiance. Negotiations were both fair and to the point without any games or wasted time. I believe Marcos simply using his experiance with a style that facilitated purchasing the vehicle we wanted vs. being sold or attempting to upsell was a great credit to the car buying experiance for Bernardi as a dealer. As a dealer the support staff was proffesional and met all our needs. As long as Bernardi has sales staff like Marcos I will return and recommend Bernardi. More

I have purchased many cars from many dealerships for many years. The sales experience I had at Bernardi toyota ranked among the best. The whole staff from the salesman, Bob Goldman to the Sales Manager, Jo years. The sales experience I had at Bernardi toyota ranked among the best. The whole staff from the salesman, Bob Goldman to the Sales Manager, John Martin, to the Finance Manager, Michelle, treated me professionally and with respect. I was able to pick out my vehicle, get the figures, and finish the paper work in a short amount of time. I would not hesitate to recommend this dealership and this product to anyone. More

CUSTOMER SERVICE WAS GREAT AND VERY PROFESSIONAL, I DIDN'T FEEL ANY PRESSURE. THE PRICE OF THE NEW CARE AND THE PRICE OF MY TRADE IN CAR VERE GREAT . JOHN ROBERTS WAS PROFESSIONAL, PASSION AND FRIENDLY DIDN'T FEEL ANY PRESSURE. THE PRICE OF THE NEW CARE AND THE PRICE OF MY TRADE IN CAR VERE GREAT . JOHN ROBERTS WAS PROFESSIONAL, PASSION AND FRIENDLY. I WILL RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND RELATIVES. More

Friendly people, casual and comfortable atmosphere, no pressure to buy, I didn't buy yet but got an email from bob saying OK, let us know when you are ready!!! It was so nice that they weren't trying to c pressure to buy, I didn't buy yet but got an email from bob saying OK, let us know when you are ready!!! It was so nice that they weren't trying to change our minds! I would recommend them! More

Just out pricing 2010 Ravs-- not intending to buy. Ron showed me the new features and had me test drive a new Rav. He was willing to work with me to buy the Rav I really wanted and worked within my finani showed me the new features and had me test drive a new Rav. He was willing to work with me to buy the Rav I really wanted and worked within my finanial limit. Very pleased with sport model, color, and added features. Very pleased with my deal and first experience with the service department as they installed my lojack. Fun car to drive. More