Bernardi Toyota

When I enter the front door, I was nicely greeted by the repectionist. (Not sure of her name). She got a salesperson and he (Bruno Medina) came promptly. Very friendly and had terrific customer service s repectionist. (Not sure of her name). She got a salesperson and he (Bruno Medina) came promptly. Very friendly and had terrific customer service skills. John Martin the Sales Manager was great too. So was Dave the business manager. When it comes to buying cars it is a team effort and all of them were fantastic! Even the guy who did the care inspection in the Service Dept and all the workers in their office. Hats off to all the employees throughout the place. But if I had to pick one in particular Bruno. Bruno was the one who worked closely with me and was extremely attentive. Give Bruno an raise! More

My family and I have been doing business with Bernardi Toyota since 2003 when we leased our first car. This time we chose to purchase a 2011 Camry. The salesman, Marcos Torres, immediately approached us w Toyota since 2003 when we leased our first car. This time we chose to purchase a 2011 Camry. The salesman, Marcos Torres, immediately approached us when he saw us looking at vehicle in the lot. He has a friendly, helpful manner, willing to accommodate the needs of the customer. He readily showed us the models we were interested in seeing, having us sit inside and test drive those that we might want. He pointed out the newer features in the vehicles as well as the similarities to the lease vehicle I was returning. When sitting down to complete the paperwork, Marcos was gracious and worked with us deciding on the financial aspects with the managing staff. When picking up the vehicle, he personally took the time to walk through all the features again. He has since called us ensure our satisfaction. The office staff was also helpful and friendly when completing the final financial details and paperwork. More

Marcos Torres provided a great new car purchase experiance. Coming in knowing what model and budget we expected meant it was up to the dealer to simply meet our expectations. Marcos met and exceede experiance. Coming in knowing what model and budget we expected meant it was up to the dealer to simply meet our expectations. Marcos met and exceeded my expectations for this purchase and experiance. Negotiations were both fair and to the point without any games or wasted time. I believe Marcos simply using his experiance with a style that facilitated purchasing the vehicle we wanted vs. being sold or attempting to upsell was a great credit to the car buying experiance for Bernardi as a dealer. As a dealer the support staff was proffesional and met all our needs. As long as Bernardi has sales staff like Marcos I will return and recommend Bernardi. More

I have purchased many cars from many dealerships for many years. The sales experience I had at Bernardi toyota ranked among the best. The whole staff from the salesman, Bob Goldman to the Sales Manager, Jo years. The sales experience I had at Bernardi toyota ranked among the best. The whole staff from the salesman, Bob Goldman to the Sales Manager, John Martin, to the Finance Manager, Michelle, treated me professionally and with respect. I was able to pick out my vehicle, get the figures, and finish the paper work in a short amount of time. I would not hesitate to recommend this dealership and this product to anyone. More

CUSTOMER SERVICE WAS GREAT AND VERY PROFESSIONAL, I DIDN'T FEEL ANY PRESSURE. THE PRICE OF THE NEW CARE AND THE PRICE OF MY TRADE IN CAR VERE GREAT . JOHN ROBERTS WAS PROFESSIONAL, PASSION AND FRIENDLY DIDN'T FEEL ANY PRESSURE. THE PRICE OF THE NEW CARE AND THE PRICE OF MY TRADE IN CAR VERE GREAT . JOHN ROBERTS WAS PROFESSIONAL, PASSION AND FRIENDLY. I WILL RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND RELATIVES. More

Friendly people, casual and comfortable atmosphere, no pressure to buy, I didn't buy yet but got an email from bob saying OK, let us know when you are ready!!! It was so nice that they weren't trying to c pressure to buy, I didn't buy yet but got an email from bob saying OK, let us know when you are ready!!! It was so nice that they weren't trying to change our minds! I would recommend them! More

Just out pricing 2010 Ravs-- not intending to buy. Ron showed me the new features and had me test drive a new Rav. He was willing to work with me to buy the Rav I really wanted and worked within my finani showed me the new features and had me test drive a new Rav. He was willing to work with me to buy the Rav I really wanted and worked within my finanial limit. Very pleased with sport model, color, and added features. Very pleased with my deal and first experience with the service department as they installed my lojack. Fun car to drive. More

Great time this week buying my third car from this dealership. I started working with Brandon Keddy on an internet sale inquiry and when I was ready to buy, Brandon was not in, but Al Salas picked up dealership. I started working with Brandon Keddy on an internet sale inquiry and when I was ready to buy, Brandon was not in, but Al Salas picked up where he left off seamlessly. After two hours, I found myself in the business office with Natalie - great way to end the day. She is truly customer-oriented and fun to be around. I'll be back again... Elizabeth Ann Loven Framingham, MA More

Great experience! Informative and friendly salesmen without being pushy. They demonstrated excellent product knowledge of their vehicles and had knowledge of equivalent vehicles from other manufacturer without being pushy. They demonstrated excellent product knowledge of their vehicles and had knowledge of equivalent vehicles from other manufacturers. Very patient: let me go on four test drives with different Camrys. They quickly found a Camry in the model and color I wanted at a different dealer. Gave me a great price even by Consumer Reports' Dealer Bottom Line Pricing standards. This was the best experience I have ever had at a dealer. I will gladly recommend them highly to everyone. More

Although I was not able to purchase a car, my experience at Bernardi was amazing! My wife and I arrived there at 10 minutes before closing and were served until 10:30 that evening. John M., Luciano M. and at Bernardi was amazing! My wife and I arrived there at 10 minutes before closing and were served until 10:30 that evening. John M., Luciano M. and Nathalie F. served us so kindly even though it got later and later! When we left, we had a signed lease in hand! But then came an additional kindness. Due to personal reasons I had to return the very next morning and request the lease be rescinded, and it was. How very amazing! They proved to me their sincerity and integrity, and being more interested in customer relations than merely selling a car! My sincere and deepest gratitude go out to this group and dealership. I would strongly recommend them to anyone looking for a positive sales experience. Oh, and cudos to Michelle in the business office for her kindness as well! Sincerely, Darrell Minnich More