Bernardi Toyota

our sales rep was very kind and helpfull. the dealership however sold us the car with out telling us first they did not have the title at time of purchase if it was not for our sales rep we would have refus however sold us the car with out telling us first they did not have the title at time of purchase if it was not for our sales rep we would have refused the sale and gone somewhere else. He even took the extra time out to deliver the car even tho we were just buying used. More

I would recommend this dealership extremely highly. The 2 salespeople with whom I dealt were uncommonly knowledgeable about the 4Runner product as compared to other dealerships. Also, in the breath-of-fresh- salespeople with whom I dealt were uncommonly knowledgeable about the 4Runner product as compared to other dealerships. Also, in the breath-of-fresh-air department, they were extremely forthright as to pricing, and did not attempt to play any games with me. I spent time looking at many different SUVs across many makes and models, which necessitated visits to literally a dozen dealerships. In my opinion, Bernardi was number one in professionalism. They are a pleasure to deal with. More

It's too bad that there are only 5 Stars rating here, I would give them a 15 stars rating. This has been the best dealer experience I've ever had since I got my first cars. I would recommend this Bernadi would give them a 15 stars rating. This has been the best dealer experience I've ever had since I got my first cars. I would recommend this Bernadi Toyota to every friend or family who are looking to buy a car. Irving, Miguel & Keren made me forget the horrible experiencies I had in the past. Any body who read this review, trust me, you can go with your eyes closed and they will get you the car that fit your needs in price, model and year. I will buy at Bernadi Toyota in Framighan every time I need a car, even if I live in Hiwai. More

Jeff was pleasant to work with and helped us look at a Toyota Prius as well as a used Acura TL. He was readily available weekdays and weekends to answer questions. He also helped me evaluate Hybrid Hig Toyota Prius as well as a used Acura TL. He was readily available weekdays and weekends to answer questions. He also helped me evaluate Hybrid Highlanders. More

Jeff Muchnik is an incredibly friendly, insightful salesman whom we'd recommend to the ends of the earth. Unfortunately, his bosses are better at mangling sales than managing sales. I bought a car salesman whom we'd recommend to the ends of the earth. Unfortunately, his bosses are better at mangling sales than managing sales. I bought a car from Bernardi Toyota earlier after getting a pretty good Internet price quote. I got angry at myself for not walking out when a $300 documentation fee magically appeared -- mandatory, but not part of the quote. I was also told the finance guy "had" to go through the spiel on the Simonizing. Nevertheless, the car was a decent price, so we went back to Bernardi when we were looking for the next one. The bad taste in my mouth quickly got worse. We got a surveyor asking us how happy we were with our new car ... before we'd come close to closing. Then the next day, a sales manager named John left a message at my home to confirm an appointment that night with a different salesman. Then John Martin, a different sales manager, calls to confirm the same appointment with the salesman I'd never worked with, for an appointment I never made. I took this to be another pressuring sales tactic and called. John Martin denied ever having called me, though both messages were still on our machine; he never tried to explain how another salesman somehow got involved to undercut Jeff Muchnik; he never explained where this magic appointment came from. Instead, he argued with me about whether I felt harassed, which in turn felt like harassment. He gave me his word the phone calls would stop. We returned to work with Jeff Muchnik on the premise our old car was getting totaled, something that wound up falling through. Then I got a message from a Toyota surveyor. And then another one called. The sales managers in essence lied, broke their word and either were blindingly incompetent or playing high-pressure sales tricks. On top of that, they offered what turned out to be a terrible price. I only hope Jeff Muchnik's talents and charisma are some day discovered by a different dealership. More

I had been shopping for my first new car for almost a year when I was referred to Bernardi Toyota. I first met the GSM, Steven Aswad, who set me up with Sales Rep Steve Fahey. Mr. Fahey and Mr. Aswad w year when I was referred to Bernardi Toyota. I first met the GSM, Steven Aswad, who set me up with Sales Rep Steve Fahey. Mr. Fahey and Mr. Aswad worked very hard to accommodate my specifications. They answered every question, handled every issue, and found a perfect Black Camry SE just for me. Every employee I met was polite, helpful, accommodating, and treated me with the utmost respect. They never grew frustrated with my demands or my lengthy decision process. Mr. Aswad went above and beyond to make me feel like I was his only and most important customer. My car was delivered with everything I wanted, detailed to perfection, and gleaming. I have since returned for service, which was excellent. I am so happy in my new car. My experience at Bernardi Toyota was exciting, fun, and I would do it all over again. I have recommended this dealership and my sales reps to all of my family and friends. More

I was looking for a new car, and stopped by this dealership on the way home from work just to "look around". I was greeted by a very courteous staff, espaecially by Jeff. He worked with me tireles dealership on the way home from work just to "look around". I was greeted by a very courteous staff, espaecially by Jeff. He worked with me tirelessly to find just the right car for me within my budget. I was there so often, I felt like the employees were more friends than salespeople. We finally found just the right car for me, and I LOVE it! Jeff and all the sales team were professional but very friendly at the same time. I have had all my service done there as well, and have had nothing but superb service. I would recommend this dealership to anyone looking for a great car and salespeople that aren't just out there to make a quick buck. Thay actually care about the people that walk in their doors. More

My wife and I dealt with JR as we were considering a used 2006 Toyota Sienna XLE. We ended up deciding to postpone the purchase due to the current market turmoil but our experience was excellent. JR was mo 2006 Toyota Sienna XLE. We ended up deciding to postpone the purchase due to the current market turmoil but our experience was excellent. JR was more knowledgeable than most sales people we have ever dealt with and we really had a great time while in his company. He clearly loves his job and his exuberance was not phony or choreographed. As a 20 year employee of Bernardi, he extolled the kind of professionalism we found refreshing when compared to many other dealerships we have visited lately. While no sale occurred, we certainly would recommend a friend to take the trip out to Bernardi. More

I had my past Camery services by Bernardi (by Davis Oler) only. Then I purchased a new 2007 Highlander from Bernardi and have it services by Davis. Everytime I get the car back it is clean and everything t only. Then I purchased a new 2007 Highlander from Bernardi and have it services by Davis. Everytime I get the car back it is clean and everything that was requested is done. This time I had it detailed and I got it back and WOW it looks like a brand new car. When I called to schedule the appointment Brandy (the scheduler of service) was very easy to plan the time and day with. Thank you again for being such a great dealership. I will purchase my next car which will be another Toyota from Bernardi in Framingham. More

I believe the servicing group at this dealership is the best in the area. Amazingly helpful - knowledgeable and they don't make you feel like you are crazy trying to explain your car's issue. I have recom best in the area. Amazingly helpful - knowledgeable and they don't make you feel like you are crazy trying to explain your car's issue. I have recommended them to many people and some of my friends have switched to Bernardi for service. More