Bernardi Toyota
Framingham, MA
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I have never purchased a car where the dealership was so friendly and fast. Bernardi Toyota has genuine concern for the happiness of their customers.Other dealers take hours to get to the same price. Shawn friendly and fast. Bernardi Toyota has genuine concern for the happiness of their customers.Other dealers take hours to get to the same price. Shawn told us up front what we were upagainst (we owed too much money on our trade), he also said they had the only guy in the state that can figure out difficult loans...Gil Rogers. This deal was no slam dunk and the Shawn/Gil tem was outstanding. Thank you Guys!!!Thanks from Pinky and Rita More
The "Sales Assistant" who helped us was very knowledgable and nice. Then when we talked to the "Sales Manager", he was rude condescending and pushy. Even if he were offering a better deal than knowledgable and nice. Then when we talked to the "Sales Manager", he was rude condescending and pushy. Even if he were offering a better deal than another dealership, which he was not, I would not buy my car there. He was the typical sleazy car salesman that makes car shopping a nightmare. This is the 2nd time I've been to that dealership, first time was 5 years ago when I bought my previous car and I had the same experience. Giving them the benefit of the doubt I thought I'd try again. Unfortunately, nothing has changed in 5 years. More
Recently I gave my car for a Timing belt Service. They gave all the quotes on the parts but never revealed how much they charge for the parts. When the service was over they have charged me 94$ per hour o gave all the quotes on the parts but never revealed how much they charge for the parts. When the service was over they have charged me 94$ per hour on the labour totalling 430$ on Labour alone and 250 for the parts. Even the Luxury car dealers won't charge 94$/hour. Have I been cheated with this price or do you guys think its a fair price for Toyotal Labout charge?? Appreciate your feedback. More
totally aweful from beginning to end. 2 different prices on the internet, and a 3rd price on the window of the car. Car was totally scratched up, and they said I would have to accept it that way, even tho on the internet, and a 3rd price on the window of the car. Car was totally scratched up, and they said I would have to accept it that way, even tho I was paying $25k for a car. Then at the last minute they tried to hit me with bullshit fees. I had already gone $2k over the most I wanted to give for the car, so I would not budge, but niether would they. I can't believe they would offer so little when a customer is paying tens of thousands for a car. More



