
Bernardi Toyota
Framingham, MA
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BERNARDI KEPT ME INFORMED OF THE REPAIR DIAGNOSTIC AND REPAIR TIMELINE WHICH WAS ACCELERATED BY FINDING THE REPLACEMENT COMPUTER PART AND WORKING TO FIX THE CAR WITH DISPATCH. IT WAS A VERY EXPENSIVE REPA REPAIR TIMELINE WHICH WAS ACCELERATED BY FINDING THE REPLACEMENT COMPUTER PART AND WORKING TO FIX THE CAR WITH DISPATCH. IT WAS A VERY EXPENSIVE REPAIR WHICH IS BEYOND UNDERSTANDING. More
processing clear / service good, and total timing are quite quick! Feel safe within the lobby. They have a very nice coffee maker / seats to kill the time. quite quick! Feel safe within the lobby. They have a very nice coffee maker / seats to kill the time. More
At the appointed time, my vehicle was checked in for service. I was advised promptly when my vehicle's recall service was complete. Staff were friendly and professional. service. I was advised promptly when my vehicle's recall service was complete. Staff were friendly and professional. More
Service was very fast & effective. Sarah was very professional & courteous. I will definitely recommend using Bernardi Toyota services. Sarah was very professional & courteous. I will definitely recommend using Bernardi Toyota services. More
Overall… I’m pleased with Bernardi Toyota. As a “regular” customer, I would like to see your service department coordinate your discount coupons (mostly oil change coupons) by tracking my mil As a “regular” customer, I would like to see your service department coordinate your discount coupons (mostly oil change coupons) by tracking my mileage history in anticipation of my next oil change. For instance… I received a “Thanksgiving” coupon for a synthetic oil change for $20.21 ! Fantastic, however I still had close to 4,000 miles left on my window sticker before my next change! I just had my inspection sticker renewed this morning and have a little over 1,000 miles before I reach my window sticker reminder. I asked my service consultant if there were any active coupons available for an oil change. He wasn’t helpful. Honestly… a synthetic oil change costing OVER $100 is not a bargain or a way to endear me as a loyal Bernardi customer. More
Good location. Clean ,efficient,well laid out dealership. I’m very impressed with the video of my vehicle being serviced and explanation of parts needed to mainta Clean ,efficient,well laid out dealership. I’m very impressed with the video of my vehicle being serviced and explanation of parts needed to maintain and repair it. Appointment time was spot on and finished on time More