Bernardi Toyota

It was very easy to get an appointment and they kept me updated throughout the time they had the car. I even liked the video that they sent of what they had found in my car when they were working on my car updated throughout the time they had the car. I even liked the video that they sent of what they had found in my car when they were working on my car. More

Quick and thorough service! staff is friendly and knowledgeable , wouldn’t go anywhere else for my car ! knowledgeable , wouldn’t go anywhere else for my car ! More

The service was on time as schedule, done as promised, done on time as well. done on time as well. More

Was serviced well by the personnel at Bernardi in Framingham Follow up done well by Framingham Follow up done well by More

On July 31, Toyota determined I needed parts on hand to replace some sensors. You scheduled an appointment in the middle of August to do the work. I came and was sent home without the repair, I was told replace some sensors. You scheduled an appointment in the middle of August to do the work. I came and was sent home without the repair, I was told the parts were not delivered. I would be called when they came in. I did not hear from anyone even though I called 4 times, talked to four different persons that said they would call me back. No one did. I made an appointment on Sept. 28 for service. Finally, Albin Bytyqi resolved the issue, had the part ordered overnight so the car could be repaired on Sept. 29. He did give me a break on the cost of the repair. I appreciated that but you need to have your front line of service people respond and call customers back. It should not take about two months for a half an hour repair job to happen. More

Very efficient introduction, overview and test drive of the model I was interested in. No gimmicks the model I was interested in. No gimmicks More

Quick, efficient service appointment. Manh addressed my concerns and had the technicians check the relevant systems. Comfortable, clean, pleasant waiting area at Bernardi Toyota. concerns and had the technicians check the relevant systems. Comfortable, clean, pleasant waiting area at Bernardi Toyota. More

Igor was very informative & attentive to helping me buy a used car. He made the process quick and easy even though I was extremely anxious due to personal reasons. Bernardi sells quality used vehicles from m used car. He made the process quick and easy even though I was extremely anxious due to personal reasons. Bernardi sells quality used vehicles from my test driving experience. I’m extremely happy with my purchase. Max also did a great job at explaining and taking the time to try different price combinations that would work for me. I will definitely take my car in for service now at Bernardi based on my experience, as I had never been at this dealership before. I definitely recommend buying a car here! More

Service was prompt. Texted me what was going on during the service. Took me in even though I was 90 minutes early. Could not ask for more. the service. Took me in even though I was 90 minutes early. Could not ask for more. More