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Bernardi Toyota

Framingham, MA

4.8
1,186 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,186 reviews

July 16, 2021

Needed front brakes, pads and rotors for RAV4, since another dealer pulled a bait and switch on replacing a upper oil pan I decided to use Bernardi to do the work. They did the work for agreed price and More

by Best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick, Vivien Martins
July 13, 2021

Helpful, efficient staff. Facilities for waiting are clean and stocked with snacks/ amenities. They did a great job with my car, and were very communicative about the process. More

by Cecily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manh
July 12, 2021

We have to fixed that price. That Manage call me back and resolve this price. Now I’m happy because all people’s understanding we have to working together. Tanks Dominic!!!!! More

by Clerison.costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
July 10, 2021

Very helpful customer service. Exceeded my expectations. Completed the repairs ahead of schedule. Ernest was very knowledgeable and helped me make the best decisions. Will return again. More

by steve chludzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest , Vivien Martins
July 06, 2021

The service was great and the time for repair was quick More

by Kgable8298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
July 06, 2021

Good job got me in quick out quick. I love the video diagnosis with narration. Only suggestion would be the ability to email the invoice at point of sale. More

by stevehayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar?, Vivien Martins
July 01, 2021

Today I received top notch Service at Beradi Toyota, Framingham. Special thanks to Phil and Dominic! The staff did a great in getting to the root of the problem with my car, shared pictures and a video More

by Linda Nadeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic and Phil
June 30, 2021

Bernardi Toyota is always reliable, dependable, and totally upfront with any and all costs and services needed. I've never been to a dealership with more consistently friendly, knowledgeable, and helpf More

by DLD1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahn Pham
June 21, 2021

Prompt and courteous and discount found for me which was appreciated. More

by joy viola
Recommend Dealer
Yes
Employees Worked With
M. Phlam
June 17, 2021

I’m very disappointed with my buying experience here at Bernardi Toyota in Framingham Ma. I traded in my 2011 Honda Accord and put 20k cash down. I owed $4950 on the car still and they gave me 2k for More

by Rbrink11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo has bad communication and customer service., Marc Andy Senatus
Jun 25, 2021 -

Bernardi Toyota responded

At Bernardi Toyota we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy over the pricing. We value our customers and truly appreciate the time they spend to share their opinions. Please contact me at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. Respectfully, Aidan Power General Manager Bernardi Toyota Aidan.power@bernardiauto.com 508-766-2414

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