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Bernardi Toyota

Framingham, MA

4.5
1,223 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,223 reviews

February 13, 2021

Wonderful transparency shown by the staff, along with quality work. I feel like I have a brand new car! Thank you again, Bernardi Toyota! I will be sure to be back next time I need service. More

by Mark.Piselli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
Feb 14, 2021 -

Bernardi Toyota responded

Thank you, Mark, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Discover the Bernardi Difference The Service Team at Milford Chrysler

February 10, 2021

Car drives like New! Service rep was excellent! Waiting room was comfortable and I felt safe, the time estimate was right on, and my service rep Manh Pham couldn’t have been any better, most polite and con More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manh Pham
Feb 10, 2021 -

Bernardi Toyota responded

Carol, Thank you for taking the time to share your feedback with us. Manh and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Discover the Bernardi Difference

February 08, 2021

Thank you for the Service today. Manh was very attentive to my truck and inform me at every step. Service was perform on time. Thank you. More

by RSpingel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanh
Feb 08, 2021 -

Bernardi Toyota responded

Thank you for choosing Bernardi Toyota, your feedback and rating mean a lot to us. We're glad Hanh and our service team were able to help, and we hope to see you again! Discover the Bernardi Difference

February 08, 2021

The service was great overall. They even sent me a video link to see the inspection of my car while they were changing the oil. The only thing I did not like was that the service assistant made a negative c More

by Xavier Mart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MD
Feb 08, 2021 -

Bernardi Toyota responded

Xavier, we appreciate your business and our team looks forward to serving you again soon! Discover the Bernardi Difference

February 06, 2021

she is a very good person and treated me with good care, she is always there if you need any help or anything, very nice More

by solrogerio
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
Feb 07, 2021 -

Bernardi Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vivien met your expectations. Thank you again for choosing Bernardi Toyota, we look forward to having you as one of our valued customers for many more years to come! Discover the Bernardi Difference

February 05, 2021

Very happy with the consistent, high quality service received. Friendly and courteous staff and a very comfortable lounge area should you wish to wait for your car instead of dropping it off. More

by lunar1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
Feb 07, 2021 -

Bernardi Toyota responded

Thank you! We appreciate your business, Vivien, and our team looks forward to helping you with any service or future vehicle needs. Thank you for choosing Bernardi Toyota. Discover the Bernardi Difference

February 04, 2021

It was excellent. Alvin is personable and helpful I will come back again. I had a new radio installed to get my blu tooth to work . Dominic and Alvin helped me to get it. I got four Nee tires also. More

by Nikoletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
Feb 04, 2021 -

Bernardi Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We're looking forward to sharing this review with Dominic, Alvin, and our team. Thank you, Nikoletta! Discover the Bernardi Difference

January 31, 2021

A friend connected me to Bernardi and I’m glad he did. Everyone I worked with there was professional and helped me find the truck I was looking for. Most of the transaction was handled over the phone a More

by Chriswest362
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Andy Senatus, Chris Corriveau
Feb 01, 2021 -

Bernardi Toyota responded

Chris, Thank you so much for the 5-star rating for Chris, Marc, and our team, and for taking the time to leave us this wonderful feedback! Congratulations on your new truck! Discover the D’Arcy Difference

January 26, 2021

I want to thank the service department for their work but I think if we bring our work to you the dealer should do more for you for example wash your car I miss this days and if you pay your bill with a cred More

by rec.101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vivien Martins
Jan 29, 2021 -

Bernardi Toyota responded

Providing a positive experience is our top priority, and we’re sorry that you had an issue when checking out. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

January 26, 2021

Our assistant service manager, Manh Pham, was knowledgeable, polite and efficient at every turn. We have always appreciated the service we’ve received from Bernardi Toyota. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manh Pham
Jan 26, 2021 -

Bernardi Toyota responded

Tom, Thank you so much for your kind words for Manh and for taking the time to leave us this wonderful feedback!

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